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NorthStar Moving has been included in Newsweek’s list of America’s Best Customer Service 2027. Ranked among the top three companies in the Moving Services category nationwide, This is our fourth inclusion on the list, following recognition in 2023, 2025 and 2026.
This prestigious award is presented in collaboration with Statista, the world-leading statistics portal and industry ranking provider.
Newsweek Magazine
A “4-Year Champion,” NorthStar Moving ranks among the top three moving services companies in the United States
LOS ANGELES, CA – November 05, 2026 – NorthStar Moving® Company, the leading eco-
luxury mover in California, is pleased to announce they have been included in Newsweek’s list
of America’s Best Customer Service 2027. Ranked among the top three companies in the
Moving Services category nationwide, NorthStar Moving celebrates its fourth inclusion on the
list, following recognition in 2023, 2025 and 2026, earning the distinction of “4-Year Champion.”
This prestigious award is presented in collaboration with Statista, the world-leading statistics
portal and industry ranking provider. The awards list was announced on November 5th, 2026,
and can be viewed on the Newsweek website.
The America’s Best Customer Service 2027 award list identified the top 808 winners across 191
categories from the results of an independent survey of participants who have either made
purchases, used services or gathered information about products or services in the past three
years. In total, over 200,000 evaluations were collected.
The survey was conducted on retailers and service providers from 191 categories, providing
results for a broad spectrum of customer experiences in traditional retail, online and service
segments. Being included in this list solidifies NorthStar Moving’s commitment to customer
service.
The final assessment and rankings were based on the Likelihood of Recommendation, Quality
of communication, Professional Competence, Range of Services, Customer Focus and
Accessibility.
“Great service lives in the details: anticipating what a client needs before they ask, taking extra
steps to make their move easier and looking for ways to exceed their expectations,” said
NorthStar Moving Co-Founder Laura McHolm. “Our team brings that care to every stage of a
move. Being recognized by Newsweek for the fourth time, and ranking among the nation’s top
three moving services companies this year, is a wonderful tribute to our team’s dedication.
We’re grateful to our clients for trusting us with their homes and sharing their experiences.”
NorthStar Moving is honored to be recognized on Newsweek’s list of America’s Best Customer
Service 2027. NorthStar Moving and all of the companies that made the competitive list are
featured in Newsweek here.
About Statista
Statista publishes hundreds of worldwide industry rankings and company listings with high-
profile media partners. This research and analysis service is based on the success of
statista.com, the leading data and business intelligence portal that provides statistics, business-
relevant data, and various market and consumer studies and surveys.
About NorthStar Moving
Founded in 1994, Los Angeles-based NorthStar Moving® Company has redefined the industry
as the first to offer eco-luxury moving services, elevating basic moving and storage services to a
new unparalleled level of customer service, customized care and environmental consciousness.
Woman-owned NorthStar Moving has earned more awards than any other moving company.
With an A+ rating from the Better Business Bureau and consistent five-star reviews on Yelp and
Google, NorthStar Moving is recognized for excellence in service, workplace culture,
sustainability and community impact. Honors include USA Today’s America’s Best Moving
Companies, multiple top rankings by Forbes and Yahoo! Local, ten Best Places to Work awards
and seven consecutive years on the Inc. 5,000 list. The company's local, long distance and
international moving, storage services and eco-luxury packages have been featured in leading
publications including The New York Times’ Wirecutter and The Robb Report Collection as well
as on multiple home and design television shows. NorthStar Moving has proven the state-of-
the-art way to move is with its red carpet service, recommended by Coldwell Banker Concierge,
MovingInsurance.com and an impressive list of celebrity clientele. NorthStar Moving’s mission is
to exceed their clients’ expectations with graceful customer care and to move service back into
what should have always been the ultimate service industry: the moving industry. For more
information please visit www.NorthStarMoving.com and www.northstarfranchising.com or call
(800) 275-7767.
NorthStar Moving has been ranked #1 in Newsweek’s list of America’s Best Customer Service 2026 in the moving company category.
The America’s Best Customer Service 2026 ranking was identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years.
Being recognized by Newsweek in 2023, 2025 and again in 2026 as one of America’s Best Customer Service providers is a testament to our incredible team’s dedication to kindness, professionalism and going the extra mile for our clients.
NorthStar Moving has been ranked #1 in Newsweek’s list of America’s Best Customer Service 2025 in the moving company category.
The America’s Best Customer Service 2025 ranking was identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years.
Being recognized by Newsweek in 2023 and again in 2025 as one of America’s Best Customer Service providers is a testament to the NorthStar Moving team’s dedication to kindness, professionalism and going the extra mile for their clients.
Newsweek partnered with global data research firm Statista to identify U.S. companies that consistently provide the best customer service. This year, the ranking encompasses 676 Best Customer Service awards across 166 categories, ranging from retailers to airlines, restaurants, moving services and much more. All of the ranked companies put the customer first. In the moving company category, NorthStar Moving ranks #3 in the nation.