We moved from Santa Clarita to Agoura hills and it was really easy. The movers came right on time and packed up everything for a “do not exceed” rate meaning we pay for what we were quoted and if we went under the time, we wouldn’t be charged for that extra time even though it was quoted. I think that was the best part and I was always able to call the office to add or remove items/insurance for the move. They offer .60 cents a pound of insurance and I bought extra insurance for the valuable items. The price was fairly reasonable to insure $5000 worth of items. The movers were really kind and there was a lot of traffic, but they called me to let me know what was going on our drive over. I really like that they were responsible with our time. They packed everything really well and we didn’t have anything break on us which was amazing. Really happy! I would definitely recommend them again.
I just moved from Brentwood to Pasadena…and this was the fourth time I’ve used NorthStar in the last three or four years. As always, the move went as well as you could imagine especially given the rain. The three guys showed up and went right to work. The whole thing took about four hours including the drive.
Moving is always painful. I appreciated that they made a painful experience much less painful. Although I despise moving, I know that when I move again I’ll be calling NorthStar!
5th Time moving with this company! We started this morning and now I’m settled in. Everything was so easy – the guys were friendly and laughing all the time. They tackled the big job and were so helpful and on top of everything. I was really impressed with how they protected my big furniture with such care to make sure nothing was damaged. (Everything looks great so far, still have a lot to unpack, and I’ll update for an accurate review if I notice something). Just wanted to make sure to give these guys a quick positive review because I’m so appreciative. Good customer service from the office too.
Pro tip: Pay in cash for a discount!
Best day ever with NorthStar Movers!!! I was moving out of my loft in Downtown LA and I desperately needed some good movers to help me and didn’t want to bother asking my friends. The big items I really needed help moving were my bed, bed frame, area rug, coffee table, tv, chairs, tables, and floor mirror. I browsed around online for and thanks to my fellow Yelpers, I found NorthStar Movers here in LA. I filled out a form online and someone had contacted me within the next hour to follow up with my move. I booked the movers 4 weeks out and was really happy with the overall customer service experience.
Today was the big day for me and I had prepared myself by placing all of my personal belongings in boxes and bags to make it easier for the movers when they come. I had never hired movers before and I was so nervous. Living in Downtown La also meant that there wouldn’t be any street parking available. I had also contacted the Department of Transportation weeks in advance to block off 3 parking spots in front of my loft. They posted the signs 2 days earlier and it costed around $52.
At 8:00am, I had received a phone call for their ETA. Two big guys showed up and they were ready to help me make the move to Hollywood. They had their big truck, dollies, handtrucks, tape, boxes, seran wrap, blankets, etc. I loved how they carefully wrapped everything and took good care of my things!!! After they finished packing up everything into the truck, they came to my new place and unpacked everything for me and placed all of the furniture exactly where I wanted it.
I’m so grateful for these guys and NorthStar Movers for providing excellent customer service overall. If I ever have to move again, I know who to call. 🙂
We had a great experience moving with this company. We hadn’t moved in 10 years, so had a LOT of stuff. Miguel & team were professional, on time, careful with all our fragile items while being super fast and very pleasant to work with. They also threw in some extras free of charge that we really appreciated.
We will be using Northstar again for our next move.
It would otherwise be an extremely stressful day, and Edgar and team totally saved the day!
I had to move out of my temporary residence and combine with stuff from a storage unit and finally move to a house still under construction. I also have multiple piece of fragile items including a 55″ tv, several pieces of large backlit mirrors and an antique tansu chest that’s a bit wobbly. I lost sleep last night just thinking what could have gone wrong!
There came Edgar and crew, who patiently and expertly packed everything with care and moved with efficiency. Moreover, Edgar is more than communicative the entire time, letting me know where they are in the process and how much time is left before they are ready to roll.
Can’t be happier with their service and couldn’t recommend them more! There may be some less expensive options, but Northstar is worth every penny!
Nov. 2018:
4 years later, we had to use NorthStar Movers again. We are lifetime customers. Again, the 3 men crew came and did an excellent job!
Packed our big furniture with care, even our big, heavy T.V. We had packed all the small stuff ourselves in advance, which made the move so quick and effortless.
These guys do, literally, ALL the heavy lifting; so I didn’t mind doing the packing ourselves if it meant having a lower hourly rate, and making sure we had no items left behind.
Highly recommended and will use them again, hopefully not any time soon thou 🙂
Just used northstar’s services for my move this morning. Edgar and his team were perfect. I had sent out ~20 messages out to different moving companies in SF and this the cheapest at only $85/hr. They include gas, packaging supplies, etc. This rate was supposed to include the truck and 2 men but there were 4!
Everything went smoothly. Making an appointment was simple, they gave me a call a few days before the move as well as 30min before the arrived, and also worked quickly and efficiently to box up all my things and move them to my new apartment.
I didn’t have many things but they brought a huuuuuuuge truck for it anyways. You have to book a minimum of 3 hours and we were done at about 2-2.5hrs.
Highly, highly recommend this company.
I went through several people including the owner Michelle when scheduling the move. Although it wasn’t just one person, everyone was courteous and professional. They were also accommodating in changing our move date.
NorthStar was also able to quickly get us the insurance certificates and waivers that our HOA required for moving. They were responsive in everything we had inquired.
Edgar and his crew helped us with the move. They arrived on time and were very careful in wrapping our furnitures and mattresses – a very important step in moving. They helped to disassemble our beds, TV, etc. They were also quick and efficient in moving our stuff. Obviously an experienced crew. Would I get them again for a move? You bet.
I could not have asked for a better experience with Northstar! We got three estimates before going with them and I’m so thankful we made the choice we did! They were prompt, professional, and even thoughtful about the way they moved special items like paintings, toys, even our dog’s stuff!
Our team – Manny, Alfonso, William, Jonathan and Jesse – was fantastic. Moving is stressful and exhausting and they made it both fun and efficient. We are so grateful to be in our new house and are enjoying these first few days in peace (and organization) because of them!
