Amazing. Second move with Northstar and they are simply the best — for both local and long distance. They are easy to work with, efficient, and good to your stuff. Have worked with other moving companies only to be let down. Northstar picks up where everyone else leaves off. Highly recommended and they rocked it during a pandemic — bonus points for that.
One of the universal truths of adulting is that moving sucks. There’s no way around that.
But you can definitely make it suck for the shortest amount of time by hiring NorthStar to help you out.
These guys have moved me twice: Back in 2018, I moved from a Slightly Less Fancy DTLA apartment to an Unreasonably Fancy DTLA apartment, and one of the move in perks was up to $1,000 in moving expenses from NorthStar was covered. I made my reservation a couple weeks in advance, and had an 8am-10am arrival window. They actually arrived a little early, and the guys were diligent and extremely hard workers. They disassembled my bed, moved everything, and reassembled my bed, and the whole thing was over by 9:30 a.m.
Fast forward to 2020, and COVID-19 has rendered all Fancy Apartment Amenities meaningless, work from home has eliminated the need for a walkable commute, and I am yet again in need of movers (but with more stuff, because now I have a desk, a Peloton, and other such quarantine requirements).
I dug through my inbox, found the rockstars that moved me the last time, and reached out. Again, they were able to schedule a reservation within a couple weeks (pro tip: moving on a weekday gets you a cheaper rate), and again they crushed it.
I had another 8-10am arrival window, and they called promptly at 8 to let me know they would arrive at 9:30. They were true to their word. All three guys showed up (in masks, which I appreciated), and worked hard. I had to dip out at 10 am for a work call, but they finished the loading job on their own, to my instructions. I met them at the new place, and everything was done by 12:30. All of my stuff was wrapped and packed up with care and efficiency, and was safely delivered without a scratch, TWICE.
I can’t recommend these guys enough. Their hourly rate is a little bit higher than others my friends have used, but I have avoided all of their horror stories (and actually came out with a lower bill, because these guys work so hard they get the job one in half the time).
Long story short: I have hired NorthStar twice, and have had exceptional experiences both times. I will always hate moving, but I love these movers. If I’m moving again, I’m hiring NorthStar.
Great moving company! The movers were on time, worked efficiently and carefully, without any drama or hiccups. The crew was so pleasant and helpful! From start to finish, A+++!
These guys were awesome, showed up right on time, didn’t overcharge for the extra materials they used to pack up and move our remaining items safely! I don’t know what someone else here was talking about, they all wore masks the entire time and were incredibly safe. They were quick and got our 2-bedroom moved into our 3-bedroom across town in 3.5 hours. 10/10 would use them again, thanks guys!
NorthStar Moving did a magnificent job of helping me move into my new apartment. From beginning to end–they made it easy for me.
Alan helped me with the initial estimate. He was accurate and precise.
Then, I had the pleasure of working with the trio: Carlos, Leo and Oscar. These guys were truly amazing! They were lightning fast, ultra meticulous and very professional. They took great care of my fragile items and they followed all of my directions perfectly.
I would highly recommend NorthStar Moving because as far as I’m concerned, they are the BEST in the moving industry!
Northstar was a dream to work with. From the initial call all the way to signing the final paperwork they went above and beyond. There were a number of loose items left over from me packing up my townhouse all month and getting tired of shoving things in boxes. With no second thought they came in and packed up all the loose items and secured them in boxes which they unloaded as soon as we got to the new place. I didn’t even have to unpack any of the boxes they packed. They took down and rebuilt my beds and box springs and they were courteous and communicative the entire time. I can’t stress enough how much I enjoyed working with this company. So do yourself a favor and hire them!!
Just finishing up my 3rd time moving with NorthStar and they have done it again! Truly the most professional team from start to finish. The booking process is so easy and their communication is perfect. Moving sucks but they make it as stress-free as possible. Alex and his team arrived ON TIME and I couldn’t be happier with their service. They all treated my belongings as if they were their own and never missed a beat. My new place is up in the Hollywood Hills and I was a bit worried the big truck wouldn’t make it but they had no issues at all. So grateful!! 10/10 highly recommended for all of your moving jobs! Thank you Alex + team!
This review is for the DTLA NorthStar Movers team. They helped us move into our new condo last weekend and I have to say, I was very impressed with this company! Everyone hates moving, but these guys made it as painless as possible. A huge shout out to Ian, who was the team leader and main point of contact during the move. Not only was he an excellent worker himself, he also managed the team during the entire move with great professionalism. These guys were efficient, polite, and worked extremely hard. Ian in particular paid attention to detail unlike any mover I have ever seen. For example, I had a cover underneath my bed floor at my old apartment and when we arrived to the new condo, he asked first if I wanted to put the same cover on the floor. I was Wowed by his care and concern. I also want to give a shout to to Cesar. He was the boss man calling from the office to give us an ETA on when the movers arrive. He also called me midway through the move to check and see how the guys were doing. Again, wowed again! Very professional and considerate of him to do that, and it was much appreciated by my fiancé and I. As with every move, some things did go wrong. However, the company worked with me after to resolve any damages and make sure everything was compensated and taken care of. As a customer, I do not expect perfection with something as stressful as a move. But what I do respect and appreciate is the willingness for a company to follow up and ensure that everything is taken care of, which is exactly what Northstar did. That is what sets them apart from your run-of-the-mill moving company. If you are looking for a moving company that you can trust, look no further. I would definitely use NorthStar again! Thank you Ian, Cesar, and the DTLA team for all your hard work!
I would 100% recommend this company. I had a difficult move to do for my boss’s office in a film studio lot, which added extra requirements from a 3rd party mover due to COVID-19. A lot of companies were not able to meet their requirements, but Lotem at NorthStar was super understanding and helped me get the paperwork the lot was requesting. I was honestly searching for weeks for a mover before NorthStar came around… and thank god they did! They also were SUPER FAST and EFFICIENT. I thought the move would be an all day/laborious ordeal…. but the whole process was so smooth, easy, and only took a couple hours. Great company and workers!
North Star moving company was hands down the best moving company we have ever worked with. Alex’s crew was professional and fast and they helped us with all of our moving needs. They even worked around our babies nap schedule! I can’t recommend this company enough!