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Exceptional service. I’ve always moved myself in the past, packed the house myself and rented a truck, loaded and unloaded with a few friends. I’ve got more stuff and less time now, so those days are over.
NorthStar was highly rated, so I got a quote from them and one other company. NorthStar actually came to the house and took a look around, asked a few questions. The quote seemed high, but realistic.
They had no problem with accommodating my requested day, and so I went with them. They showed up when they said they would, they packed up my house, working nonstop for seven hours. The next day they showed up on time, loaded everything into the truck very quickly, and we drove across town to my new house, in the Hollywood Hills. It’s a challenging neighborhood for a truck, and the house has a lot of stairs. They saw it all as a challenge and worked without complaint all afternoon. Honestly, it was actually fun to work with them. I tried to carry a few things and they basically grabbed anything heavy out of my hands; these were some of the most polite people I’ve ever encountered.
When it was time to pay the bill, I thought “here we go, now they’re going to charge me for all the extras.” I was ready to be gouged. The final bill was substantially under the estimate, even with an hour of overtime. I was actually happy to pay these hardworking guys, and I bought them lunch (otherwise I don’t think they would have taken a lunch break) and tipped them all before they left. There wasn’t one thing about this move hat was unpleasant, except all my worrying about it, which was completely unnecessary. You can trust this company.
Residential
Jorge J, Juan C and Erik D were OUTSTANDING!!! They were fast, strategic and complete pros! Stephanie, Ana and the folks in the office made the entire process easy and seamless. Thanks a million for a fantastic experience!!!
This is my 3rd move and I always go back NorthStar. This last crew however blew my mind. I’m moving out of a house with 4 kids and their was stuff everywhere. They meticulously packed rooms, labeled boxes correctly and made the move perfect. Logan was simply amazing – Thank you so much!
I want to say these guys today were fantastic. They arrived and i was disorganized. They immediately started helping me pack. They were efficient and professional. I really like the way that they were quick but careful with my furniture and helping me sort things out. I had two locations I had to drop off different items. One was my new place and the second was a storage facility. They were great at separating my things and patient when I changed my mind. I’m very pleased with northstar. I’m gonna be moving again in three months and I will definitely use them. I hope I get the same crew. They did a great job.
I used them to move from LA to San Jose. From San Jose to San Francisco. And back to LA. All over about a six year period. My dealings with the folks on the phone were all standard, nothing special.
The guys who came on both ends of the move all three times were fantastic. Friendly, engaging, hard working and efficient. They’re the reason I don’t shop around for another company. I always buy them lunch and soft drinks and tip generously. They always take care of me very well.
The guys who came on both ends of the move all three times were fantastic. Friendly, engaging, hard working and efficient. They’re the reason I don’t shop around for another company. I always buy them lunch and soft drinks and tip generously. They always take care of me very well.
My move was so quick and if you have everything packed up it’s even faster. They are young guys but they were very professional and did the job quickly. They wrapped up all my mirrors and they even offered to take apart one of my pieces of furniture so they could wrap it because they wanted to be sure it doesn’t get that it doesn’t get damaged. Great service and worth hiring to get the job done! Also scheduling was very easy and they responded quick.
Excellent experience from beginning to end. They were very careful in packing and moving everything. Easy transaction. Ivan and his crew are the best movers we’ve had so far. They even helped us move other furnitures to other rooms. Overall, very happy with the experience. Will use them again.
We used NorthStar for our recent move and they are fantastic. They were fast, efficient and so helpful. They carefully wrapped all of our belongings and we couldn’t believe how quickly things were packed up and taken care of. They were also right on time and so friendly. I would highly, highly recommend using NorthStar for your moving needs, and if we ever move again there is no question that we will use them again. I really can’t say enough positive things about this company. Thank you NorthStar for all of your help!!
Nelson and his team were amazing!! They helped us move across the bay in no time! The actually move was from the peninsula to the east bay and we got it all down in under 5 hours (all packed to all unpacked) for a two bedroom two bath.
Everything went smoothly and everything was put right back in the place we got it from.
I would recommend them for any of your moving needs in the future!
Everything went smoothly and everything was put right back in the place we got it from.
I would recommend them for any of your moving needs in the future!
Thank you North Star for another perfect move! This is our fifth move with North Star and never a problem. Gadi is very kind and professional with giving estimates and arranging every little detail from packing to storing leftover furniture. Today Logan and Carlos moved and rearranged everything that was needed with a can do spirit.