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Excellent service! Very fast, professional, went above and beyond to ensure we were happy and that everything found a place in the new home. Great work team!
Residential
Huge thanks and shout out to Jason, Alonzo & Jon for helping us move out of our DTLA loft to our new home in San Gabriel. These guys are speedy, professional, courteous, and efficient. It took 5 hours (10:30am-3:30pm) from door to door, start to finish. We had packed 95% of our belongings and they helped shrink wrap, disassemble, blanket wrap and pack the rest. We provided the guys w coffee, donuts for breakfast and pizza for lunch – because it only makes sense to feed the people who are helping you move your life to another area of LA, which isn’t an easy task. Please also remember to tip these guys because it is back breaking work – we gave cash. They do wear back braces, which I thought was great! It shows that North Star cares about the safety of their employees.
North Star is the only company I found that does a “Not to Exceed” estimate and contract, which is why I chose them. I knew that at the end of the day, I would not be paying more than what was estimated. Gil came to do the walk through estimate a few weeks prior to our moving day and we were happy knowing that we had the NTE in place. When it comes to moving, anything that lessens stress is worth the money!
Once again – thank you guys for helping us move into our new home in RECORD TIME!!
North Star is the only company I found that does a “Not to Exceed” estimate and contract, which is why I chose them. I knew that at the end of the day, I would not be paying more than what was estimated. Gil came to do the walk through estimate a few weeks prior to our moving day and we were happy knowing that we had the NTE in place. When it comes to moving, anything that lessens stress is worth the money!
Once again – thank you guys for helping us move into our new home in RECORD TIME!!
These guys are true professionals. Pablo and his crew arrived on time and didn’t stop working for a second until the job was done. They were respectful and caring with our belongings. Everything was wrapped and taped so that it wouldn’t be damaged during transit. They worked so fast it was hard to keep up with them just to tell them where everything went. I would recommend Northstar to anyone who’s looking for a company that will do a moving job efficiently and well. We are so glad we chose Northstar. Moving our home has been extremely stressful but working with these guys has been the least stressful part by far. Thank you guys!
Love this moving company, great moving company, they moved me this past Saturday from Laveen to Phoenix. They did a great job, my mom had a previous bad experience with another moving company which discouraged her from using a moving company and because of these guys, her faith was restored. Andrew, David and one other guy were awesome. They did an amazing job. They were friendly, professional and moved quickly and kept us laughing in the midst of all the stress moving brings They were patient as well as we had a few things that held them up but they kept a good attitude.
These guys moved me 3 years ago and I rehired them for the move today. They did a great job, moved things efficiently and with a minimum of hassle. Would recommend.
Exceptional service. I’ve always moved myself in the past, packed the house myself and rented a truck, loaded and unloaded with a few friends. I’ve got more stuff and less time now, so those days are over.
NorthStar was highly rated, so I got a quote from them and one other company. NorthStar actually came to the house and took a look around, asked a few questions. The quote seemed high, but realistic.
They had no problem with accommodating my requested day, and so I went with them. They showed up when they said they would, they packed up my house, working nonstop for seven hours. The next day they showed up on time, loaded everything into the truck very quickly, and we drove across town to my new house, in the Hollywood Hills. It’s a challenging neighborhood for a truck, and the house has a lot of stairs. They saw it all as a challenge and worked without complaint all afternoon. Honestly, it was actually fun to work with them. I tried to carry a few things and they basically grabbed anything heavy out of my hands; these were some of the most polite people I’ve ever encountered.
When it was time to pay the bill, I thought “here we go, now they’re going to charge me for all the extras.” I was ready to be gouged. The final bill was substantially under the estimate, even with an hour of overtime. I was actually happy to pay these hardworking guys, and I bought them lunch (otherwise I don’t think they would have taken a lunch break) and tipped them all before they left. There wasn’t one thing about this move hat was unpleasant, except all my worrying about it, which was completely unnecessary. You can trust this company.
NorthStar was highly rated, so I got a quote from them and one other company. NorthStar actually came to the house and took a look around, asked a few questions. The quote seemed high, but realistic.
They had no problem with accommodating my requested day, and so I went with them. They showed up when they said they would, they packed up my house, working nonstop for seven hours. The next day they showed up on time, loaded everything into the truck very quickly, and we drove across town to my new house, in the Hollywood Hills. It’s a challenging neighborhood for a truck, and the house has a lot of stairs. They saw it all as a challenge and worked without complaint all afternoon. Honestly, it was actually fun to work with them. I tried to carry a few things and they basically grabbed anything heavy out of my hands; these were some of the most polite people I’ve ever encountered.
When it was time to pay the bill, I thought “here we go, now they’re going to charge me for all the extras.” I was ready to be gouged. The final bill was substantially under the estimate, even with an hour of overtime. I was actually happy to pay these hardworking guys, and I bought them lunch (otherwise I don’t think they would have taken a lunch break) and tipped them all before they left. There wasn’t one thing about this move hat was unpleasant, except all my worrying about it, which was completely unnecessary. You can trust this company.
Jorge J, Juan C and Erik D were OUTSTANDING!!! They were fast, strategic and complete pros! Stephanie, Ana and the folks in the office made the entire process easy and seamless. Thanks a million for a fantastic experience!!!
This is my 3rd move and I always go back NorthStar. This last crew however blew my mind. I’m moving out of a house with 4 kids and their was stuff everywhere. They meticulously packed rooms, labeled boxes correctly and made the move perfect. Logan was simply amazing – Thank you so much!
I want to say these guys today were fantastic. They arrived and i was disorganized. They immediately started helping me pack. They were efficient and professional. I really like the way that they were quick but careful with my furniture and helping me sort things out. I had two locations I had to drop off different items. One was my new place and the second was a storage facility. They were great at separating my things and patient when I changed my mind. I’m very pleased with northstar. I’m gonna be moving again in three months and I will definitely use them. I hope I get the same crew. They did a great job.
I used them to move from LA to San Jose. From San Jose to San Francisco. And back to LA. All over about a six year period. My dealings with the folks on the phone were all standard, nothing special.
The guys who came on both ends of the move all three times were fantastic. Friendly, engaging, hard working and efficient. They’re the reason I don’t shop around for another company. I always buy them lunch and soft drinks and tip generously. They always take care of me very well.
The guys who came on both ends of the move all three times were fantastic. Friendly, engaging, hard working and efficient. They’re the reason I don’t shop around for another company. I always buy them lunch and soft drinks and tip generously. They always take care of me very well.