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From the very start the overall experience was great and the company and their people are very professional. The booking staff explains everything clearly and you get a confirmation email. The day of, you get a call before the movers arrive and the movers arrived at the early part of my appointment window. They are fast and courteous and take care of your belongings. Having just moved 4 months earlier these guys are worth everything penny, especially when compare to the other guys. Would definitely recommend and use them again.
Residential
My movers Jason, Bidal, and Mike were beyond amazing! They came earlier than was originally planned for (good!!) and gave me a heads up call to make sure everything was ready. They had all the moving materials, helped me pack some stuff last minute, and wrapped everything in safe blankets. They were quick, professional and were pleasant to work with. I would recommend these guys to anyone! Definitely would use their services again. My one bedroom apartment was moved with speed within three hours. I moved from 94115 to 94124 and the whole thing went very smoothly. Recommended with five stars!!
North Star Moving is a great company. I was referred to it by my best friend. The moving guys showed up on time and you could see from the first moment that they were true professionals. They took great care of our items with a wonderful attitude. This is the best moving experience I’ve had.
Great service! Came in early was refreshing to know that our items were handled with care! I am happy that we chose to go with this company! Referred from a friend and they were the first rate company The staff was great! Especially Randy was amazing!
NorthStar Moving came today bright and early, were super efficient and friendly, and got the job done. No damages to any items, and got me moved safely. Really appreciate everything that they did, and I highly recommend them to anyone! Good conversation, and they wrapped everything to avoid damage. Once at the new apartment, they also helped with adding felt covers to the legs of my furniture so that it wouldn’t damage the floor. Super upbeat and dedicated movers, thanks again guys, really appreciate it! 5 stars all the way.
Great service. The guys worked quickly and efficiently, and were always pleasant and polite. Due to a misunderstanding, we arrived half an hour before my storage company opened, and they were very understanding and waited with me for it to open. Even with the delay, we still got the job done in the three hour minimum! I would definitely recommend them to my family or friends who needed a moving service.
Incredible moving company. I have used them every single time I move and they are efficient courteous and quick. They have never faltered. I first saw their name in a hoarding show and although I am not a hoarder I knew to use them. Their ratings are high because they are high quality. Fair and reasonable. They do the best for they customers as their philosophy is to create repeat customer base. I love them and will never use anyone else.
The guys that moved me were fantastic! They arrived on time. They were very polite and professional. They immediately started working. My furniture was wrapped without me asking. The were very careful with everything. I had some really heavy items and they never complained. Some of my furniture needed to be disassembled and they did it very quickly. When we got to the new location, again they worked very quickly. All the while being very careful. This was a great moving experience. I would use them again. I am a very happy cust
Given our great experience seven years ago, we signed Northstar up to move us again this year, this time across town. As before, they did great work, and were prompt, courteous and professional.
We had one minor hiccup; a piece of our fridge broke during the move. But after I ordered the replacement part, I called Northstar, and they said they’d send a reimbursement check out for the full amount within 24 hours. I very much appreciated that.
Having had two great experiences with these folks – both with the telephone reps and the movers themselves – I’m happy to reiterate my recommendation for NorthStar.
We had one minor hiccup; a piece of our fridge broke during the move. But after I ordered the replacement part, I called Northstar, and they said they’d send a reimbursement check out for the full amount within 24 hours. I very much appreciated that.
Having had two great experiences with these folks – both with the telephone reps and the movers themselves – I’m happy to reiterate my recommendation for NorthStar.
This is an honest review. Northstar never requested for any review and I was not offered any discount or reward for this.
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These guys are the best. Even my neighbors were impressed by their quality of work (Packin/Loading/ arranging and caring).
We relocated to Dallas from San Diego and the move was extremely easy because of Northstar moving. They delivered within a week.
We started working with Michelle over the phone and she was very nice to explain everything (Yes… we made about 15 phone calls within 2 hours for 15 different types of questions).
Junior and Crew showed up on time and immediately realized that they need another truck. Northstar sent another one within few hours.
Highly experienced, knowledgeable and honest crew. We didn’t have to guide them for anything. They packed everything with proper care and detail attention. 3200 sqft of living space was packed and ready for loading by evening.
Within 4 days, they confirmed for delivery. Again, the delivery crew was excellent.
9,000 lbs of items traveled 1300 miles and only a nightstand was side damaged (Which is minor for a long distance move). One of headboard frame was dislocated but Eric was able to fix it quickly).
The best moving company we used ever.
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These guys are the best. Even my neighbors were impressed by their quality of work (Packin/Loading/ arranging and caring).
We relocated to Dallas from San Diego and the move was extremely easy because of Northstar moving. They delivered within a week.
We started working with Michelle over the phone and she was very nice to explain everything (Yes… we made about 15 phone calls within 2 hours for 15 different types of questions).
Junior and Crew showed up on time and immediately realized that they need another truck. Northstar sent another one within few hours.
Highly experienced, knowledgeable and honest crew. We didn’t have to guide them for anything. They packed everything with proper care and detail attention. 3200 sqft of living space was packed and ready for loading by evening.
Within 4 days, they confirmed for delivery. Again, the delivery crew was excellent.
9,000 lbs of items traveled 1300 miles and only a nightstand was side damaged (Which is minor for a long distance move). One of headboard frame was dislocated but Eric was able to fix it quickly).
The best moving company we used ever.