Residential
I’ve used this company twice. Both times the movers that came were professional, fast, and careful. They quote you price based on your description of your stuff, and they came close to their quote both times. I’ve only had one cheap ikea-type bookshelf damaged (cheap particle-board), so I chalked up the loss as a cost of doing business.
Here’s what happens: Once they arrive, they waste no time. They ask what’s staying and what’s going. You sign the contract, and they undo all the procrastinating that you’ve been doing. They’ll even pack/unpack your clothes/dishes/etc. for you if you want (don’t forget this will cost you because part of the cost is based on time). They put everything into boxes or wrap it in blankets/pallet wrap. I tipped them in advance the second time to get some extra confidence stuff would be treated nicely.
The guys are professionals. Literally. They are not day laborers or part time construction workers who are in need of a part time job.
Highly recommend!
David L. & his team that consisted of fellow movers Ezekiel and Dennis moved my girlfriend and I out of Ventura. They were polite, professional and punctual. These gentlemen treated our personal items as if it was their own. We can’t thinking of moving in the future without the help of these guys. Thanks North Star Movers!!
David and his team did an amazing job with our move. They were professional and courteous and complied with our requests. We are moving again in 8 months and will definitely be giving them a call.
First, Gadi Avigzer, came to give us an estimate. He was professional and knowledgeable and set up our move as we needed it. When I had questions he was always easy to get in touch with.
Then Juan and his crew came to pack us. They were quick and professional asking me needed questions when they were ready to pack something they felt I needed to know about.
The next day Jay and his crew came to move us. They took excellent care of our possessions working quickly to pack and then bring everything into our new home. They were easy to communicate with and patient with our changing our minds where an item should go.
I feel the whole experience was excellent. Everyone tried to make our move as easy as possible. We will definitely use them again for our next move.
All three guys who worked on my move were polite, friendly, and hard-working. They were also very accommodating during a slight hiccup where I didn’t have the right keys to my new place, and made up for lost time when we were finally able to get inside, too. I thought the price was very reasonable for the service (saved $75 with the Yelp deal) and supplies (tape and shrink wrap) were competitive, too.
I’ll definitely use North Star for my next move!
NorthStar made ME look smart in front of my new employers.
In 30 years, this is my 10th time using professional movers. I got three onsite quotes, and NorthStar and the highest bidder’s quotes were $467 difference. I asked both if they would come reassess after I packed my own stuff leaving the big stuff for them to do.
The top bidder said that was not common practice, that they could reassess after the guys get it into truck.
For NorthStar, a man named Alan showed back up the next morning. After he reassessed, he determined I had cut lots of material goods costs and the dollar figure decreased a lot.
While it didn’t lower below the low ball quote, it was enough to be thankful and impressed.
My company needed documents from NorthStar to have a check in my hand the next day, so they could pay this move for me.
A woman named from NorthStar, Stefy assured me it would be done, and in no time, another woman, Joanna had emailed the necessary invoice and W-9.
Now, about the move…
Immediately, the kindest, cleanest, happy crew ever. After 8 hours, I was sweaty, hungry and not done packing my stuff.
I had some work calls come in while we were packing and a couple other distractions, and while the crew was also tired from moving my heavy Ethan Allen stuff with care, I was now holding them up.
Instead of making me feel bad about it, the crew leader and his team jumped in to help.
Beyond the call of duty. My faith has been restored in the moving industry. Up til now, it’s always been below expectation.
Long review…and I could keep typing.
Amazingly great! Thank u NorthStar!!