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Doron and his team were absolutely phenomenal. Got me moving in less time than expected 🙂 which also saved me $$$. Thanks guys I’ll definitively use you again 🙂
Residential
And they continue to impress…So, my place isn’t ready yet and I needed to get some things out of storage. I called NorthStar to inquire about accessing my stuff. If anyone has ever had a traditional storage unit, you know it’s typically a situation where you roll in, throw your key in lock, grab your stuff and head out. I had to book an appointment, and at first I was a little confused as to why, but once I got there, I understood. My whole house was loaded into four tightly packed crates with my name slapped on the side. I was shocked they were so willing to pull all these massive things out of a warehouse and had them waiting right in front me of me when I arrived so I could get what I needed. Stunned! I think I spent the first 10 minutes with my jaw on the floor. They had to crowbar all of them open to get what I needed, but made it such an easy experience! Richard and (it’s slipping my mind – I’m so sorry!!), were amazing, patient and so cool about unloading boxes for me. And all the while as I’m stunned and feeling like a pain in the ass, they made me feel better by letting me know, “This happens all the time. No really. It does. At least two or three times a day. And you only have four crates. This is easy”. So, so awesome! Thanks again NorthStar! You guys rock!
Second time I’ve used this moving company and there’s a reason why I keep going back. Efficient and professional! I went from irvine to Pasadena and it couldn’t have gone smoother. Ask for John Wilson, Chris Monge and Jose Manchego!
Everything went smoothly. The moving guys were really nice and super efficient. They got everything out of my place in an hour. They delivered my stuff in the designated time window and were even able to change the delivery time to work with my schedule. They also were super efficient when dropping everything off.
The best part – they didn’t rip me off!! It came up to be half the cost a lot of other companies quoted me. I used their yelp deal which made the cost even sweeter 🙂
The best part – they didn’t rip me off!! It came up to be half the cost a lot of other companies quoted me. I used their yelp deal which made the cost even sweeter 🙂
These guys are AMAZING. They blow all other moving companies out of the water in terms of service, integrity, and price.
I picked Northstar based on Yelp reviews and was not disappointed. 3 guys completely packed our entire apartment — piece by piece — and moved everything across town.
They were on time — called us in advance to let us know they were on their way — and were friendly, professional and awesome to work with. Miguel in particular did a great job packing our kitchen, which had a million breakable items (glasses, plates, etc.). Nothing broke and we were incredibly happy with the quality of the packing.
What’s more, after the fact, our crummy landlord from our old building called to say that the front door of our old apartment had been damaged in the move. While not even convinced that our movers caused the damage, I called Northstar to ask if they could help me take care of it. I was initially nervous to contact them because I’m so used to companies pushing back so they don’t have to pay for damages.
This was entirely different. Wendy (from their service department) called me back immediately. The damages were paid for with absolutely no headache and I was honestly blown away by how they handled it with such professionalism and ease.
I’ve never seen a company have such high integrity and great customer service. We couldn’t have been happier with Northstar and are so thankful that we chose them. We’ll be coming back!!
I picked Northstar based on Yelp reviews and was not disappointed. 3 guys completely packed our entire apartment — piece by piece — and moved everything across town.
They were on time — called us in advance to let us know they were on their way — and were friendly, professional and awesome to work with. Miguel in particular did a great job packing our kitchen, which had a million breakable items (glasses, plates, etc.). Nothing broke and we were incredibly happy with the quality of the packing.
What’s more, after the fact, our crummy landlord from our old building called to say that the front door of our old apartment had been damaged in the move. While not even convinced that our movers caused the damage, I called Northstar to ask if they could help me take care of it. I was initially nervous to contact them because I’m so used to companies pushing back so they don’t have to pay for damages.
This was entirely different. Wendy (from their service department) called me back immediately. The damages were paid for with absolutely no headache and I was honestly blown away by how they handled it with such professionalism and ease.
I’ve never seen a company have such high integrity and great customer service. We couldn’t have been happier with Northstar and are so thankful that we chose them. We’ll be coming back!!
These guys (Jadiel, Jaime, Yesse, and Juan) were great- fast, amazing, helpful, considerate, we couldn’t be happier with our move!!! Thank you!!!
Best move! The crew Jadiel, Chris, Jose and Juan were great and super fast. They arrived on time and finished ahead of schedule. Friendly courteous. I would highly recommend them! Thanks!
The movers did an impeccable job while smiling and laughing the whole time. I would definitely recommend them and use them again!
My wife and I are beyond grateful that we called NorthStar to help us with our move! From the moment I called and made the reservation, the entire team was pleasant and eager to help with what is undoubtedly a stressful day. Fortunately the crew that came to our condo were the epitome of what you imagine a moving company should be. Thomas, Antonio, and Randy were punctual, professional, and proud to do their job. They hustled like Superheroes on a mission and had a smile on the entire time. They took extra care to make sure our belongings were taken care of and were quick without being careless. We were so relieved that we had three exemplary movers who brought their A-game and we emphatically recommend anyone looking to move need look no further and just call NorthStar!
Customer service was great. They really took care of my stuff and made sure nothing was damaged during the transport. Good deal on Yelp. Beatriz, Robert Q., Jesse L., and Jiame G. were attentive, efficient and professional!