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—-THIS REVIEW IS FOR THEIR CUSTOMER SERVICE/ACCOUNTING DEPT——
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
Residential
Found Northstar on Yelp.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Excellent efficient service, safely transported without incident and courteous staff for the day of the move. So glad we went with northstar!
Nicest movers ever. Super professional and very quick. Will definitely hire them again for my next move!
Love NorthStar! Couldn’t have asked for a better moving experience! Everything was so simple and easy, the crew that packed up my place was awesome and I love that they were able to just throw everything in storage (first month free) until my place is ready! Very reasonable prices as well. Would hands down recommend NorthStar to anyone looking for movers!
Another peaceful, happy move has been executed with skill, value & class!
Thanks for getting my things all the way from SF to LA and keeping them safe for me till today.
Best Regards to you & your team!!
Did a perfect job! I have used then several times in the past and each time has been great. Thank you John Henry Wilson III, Edwin and Jovany!
Northstar is awesome. This is my third time now using them and I swear each time gets better and better. My husband and I just moved yesterday and not only were they punctual, courteous, and friendly, they were most importantly efficient, and got the job done fast with no problems. John Henry Wilson III was the lead mover and from beginning to end he was fantastic, organized, careful with our stuff, and not to mention insanely strong!! Our moving timeframe was 9-11am and John called me right around 9 to let me know they were almost there! From then on it was smooth sailing. I would not hesitate to recommend these guys to all my family and friends as well as to you yelpers. Their rating on here is truly well deserved. Moving is never fun, but with Northstar, they really make it an easy experience, they are honest, fair, and will have you in your new home in no time. Thanks again to John and his crew, you guys were the best, my husband was raving about you guys!
We recently needed to move from Calabasas to Lost Hills and our realtor recommended Gadi from NorthStar, who arrived promptly to look at the job and
give us a ‘not to exceed’ price. On the day, the team of Tony, Factor and Guido were great; fast, efficient and careful with our possessions. They even took
care to make sure everything was placed to our satisfaction in our new home. And the price came in under the estimate. Thanks!
We did a regional move from Los Angeles to Sacramento. The price was significantly higher than two other moves, but this was essentially for an exclusive
move, and we negotiated around exact packing and delivery dates and bringing plants.
The crew at both ends were excellent. They arrived promptly on time, did great protective packing, including some very valuable antique pieces and a
Steinway piano, and worked hard but carefully to load and unload. They did a little extra moving of a few pieces for us at the house and were patient as we
did some final changes on furniture placement. This company prides themselves on excellent customer service, and we agree. Kudos and thanks to Jadiel,
Randy and Brian!