Residential
This is a glowing review of NorthStar, but before I sing their praises, I must tell you about the ordeal I went through finding them. Several weeks ago I needed a moving company so I visited moving.com (big mistake)~ as immediately I was inundated with 20 or more movers who were all underbidding and slamming the competition. When I arranged for several of these movers to visit my home for a confirming price quote all of a sudden their bids doubled! A classic “bait and switch” tactic.
Finding NorthStar was a dream come true. Tori Fowler not only was patient in handling my inquiry, but she never once put down her competition; That in itself was a refreshing difference! I checked out NorthStar on this BBB site and also protectyourmove.org. and it is important to note that they were the ONLY moving company with a perfect record. I thought to myself, this is too good to be true, but when Ran and his crew arrived to begin moving the furniture I knew our possessions were in good hands.
Ran and his crew were professional and packed everything carefully. Three days later our things arrived in perfect condition in Arizona. Save yourself alot of time and hassle, just choose NorthStar and your next move will be a dream come true!
This weekend I moved a 1BR from Westwood to Santa Monica.
I was nervous because it was my first time using a professional moving company, as opposed to friends/family and a UHaul: I was worried the crew would be taking breaks every 30 minutes on my dime. I was nervous they were sending three guys for what appeared to be a two guy job- but after calling around different companies, 3 men seems to be the standard.
I recommend them very highly and will definitely use them next time I move.
The move was done quickly and professionally. I got a call from Guy the foreman the day before the move confirming the details. The next day, Guy and his crew of Angel and Ramiro called at 830AM saying they were outside.
From then on through completion at 1115AM, the process was quick and efficient. All three took no breaks and were always working.
General numbers for those looking for a benchmark: A 1BR from Westwood to Santa Monica in under 3 hours. At $115/hour plus double drive time, it ran me $380 not including tip. 3 hours might be a little short because I had moved the kitchen equipment and clothing myself in my car the night before. On the other hand, maybe 3 hours is a little long: these guys negotiated three flights of narrow spiral stairs with heavy furniture.
Great job Guy, Angel and Ramiro! I’ll definitely use NorthStar for my next move.
Then I spoke to Tori Fowler at NorthStar. What a breath of fresh air she was! She never bad mouthed the competition, and she was very patient with me and honest. Her quote was accurate and much less than some of the other companies yet not a “bait and switch” scam as so many companies practice. They would quote me a low ball price and then arrive at our home and the price would double!!!
Ran and his crew were amazingly wonderful. They are a true “dream team” and deserve kudos for their caring attitude.
I think it is worth mentioning that the ONLY moving company with a perfect record (A+) on the BBB is NorthStar. Also if you check them out on http://protectyourmove… they have zero complaints! Every other moving company had lower scores and many complaints. In fact, I thought their perfect score was too good to be true, but I must say that NorthStar is a DREAM COME TRUE for anyone who has to move and is confused on who to trust. We moved on a Tuesday and our furniture arrived 3 days later. In perfect condition.
Save yourself time and money, choose NorthStar and your moving day will be trouble free.