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This review is long overdue.. My husband and I work in real estate and because of our profession we also move a lot within the city of Los Angeles. In total we probably moved 13 times within over a decade and have used Northstar consistently. They are not only professional but fast and efficient. From the moment you call, there’s Lotem in the the client loyalty team who follows up and checks in with you before the move. Ron cohen the manager is super attentive and available when needed. Then theres Kevin, Luis and Jose who are just fantastic, on time, prompt and handles our belongings with care, like it’s their own. I have never encountered such an amazing moving team and I wish I can give them more than 5 stars! I have never had an issues during or after my move and that saids a lot about a moving company. I hear horror stories from others about their experience with other moving companies. I highly recommend Northstar for your move, you won’t regret it!
Testimonials
Abel and his crew were awsome. My move was very smooth. They were so professional and fast and took really good care of my furniture. I highly recommend them.
Ok time to give a shout-out to NorthStar and Pedro, Luis, and Juan. I am a repeat customer of NorthStar and I won’t even bother to shop around anymore, if I have a move I call NorthStar. I can’t find a single complaint for yet another flawless move, these guys are pros and everything runs like a well-oiled machine from emails and communication to notifications and attention to detail. Pedro, Luis, Juan were seal team 3 absolute units delivering a 5 star experience yet again. Los aprecio chicos!
Northstar exceeded our expectations! We booked a 2-day move intending to pack one day and move the next. The crew arrived on time and did an excellent job. They were organized, professional, polite and worked very well together. We did a quick walk through and merely pointed out what needed to be packed. It got done so efficiently that the packing was all done by the afternoon, in time to make the 100 mile drive to the destination on the same day! The scheduling experience with the office was just as good. Assi and Lotem in particular were especially helpful. They were patient with our many calls and questions, and very accommodating. We ended up being ready to move a week earlier than our scheduled date. The office was able to reschedule the crew with only a 3-day lead time! We will definitely call on Northstar in the future.
DwellWell is a white glove concierge service that works with high net value clientele. We take great efforts in selecting and vetting the vendors we collaborate with on our projects.
I’ve been working with Lotem and the team at NorthStar for well over a year on several relocations. All of them have been complex and layered moves across the country and across the world. We’ve gotten 5 gold star service every single time.
Their team is thorough and communicates clearly and succinctly on the highest level. Impeccable care in their packing services and amazing team players.
It’s always a pleasure to collaborate with Lotem and the NorthStar team and I highly recommend it to anyone looking for a seamless moving experience.
If you have any questions, please feel free to reach out.
Best, Leo
Leo Rosario
Client and Operations Manager: West Coast | DwellWell
NorthStar Movers are nothing short of amazing. Always on time, pack and load super efficiently and are courteous! Customer for life!
My third major move with NorthStar. Since I moved deep into Orange County, I didn’t initially call them. After trying to navigate all the companies out there, I went back and now I remember why. Customer service and the move team are excellent.
Ron Cohen is superior. We did our video walk through, he made sure the schedule was good. He called just prior to, during and after the move. We had issues with a couple of items and the team was right on it.
The team packed us up one day and moved us the next. They were long, long days and the team was outstanding. Respectful of us and our belongings. Romero made sure all was right with the placement of furniture and boxes.
We were able to empty all the kitchen boxes before they left and they took them with them. NorthStar knows how to pack. With so many boxes and a lot, lot of paper there was a huge pile in our garage. We called them and they came to get them. So much better than us trying to get rid of it ourselves.
This is our last move (that’s what we said 2 years ago) and won’t be doing this again. I would, though, recommend NorthStar to everyone and anyone.
Had an overall good experience with the move. would recommend.
Today is moving day, which is so exciting. We have been waiting for this day for so long and the day is finally here. So, NorthStar is helping us move into our house. This is our third time using NorthStar and each time has just been amazing. So, it’s just nice that they’ve been a part of this journey with us, honestly, from house to our apartment and now our final destination our last house. So, I am excited and I’m going to take us along with us.
I’ve had several moves in the last few years and Northstar has been the best. The communication was fantastic from start to finish. My first contact was emailing the customer service rep. Every email was answered within minutes. When we spoke on the phone, she was very courteous and followed up with a phone call to confirm every detail.
I had a window when the movers would arrive. I got a call way before the deadline letting me know that they would be arriving late, but within the window. That was a nice surprise as usually when movers, etc. run late, I have to call to see where they’re at. Then they said they would have 3 movers instead of two, but I would only be charged for 2 movers. So really good news!
They did arrive within the original time. And the movers were fast and handled all my items with care. Nothing was broken, damaged, etc. I wasn’t sure where all my furniture was going, and they worked with me as I tried to figure it out. And the three movers were polite, friendly and great to work with.
They packed fast and unloaded fast. I was paying by the hour and in no way did they try to slow down to increase the bill (like other movers have done). The movers did lots of extras and I was surprised at how inexpensive this move was. I ‘ve paid a lot more for a lot less quality.
The entire move from start to finish was impressive! I hope I don’t have to move soon but if I do, I certainly will use Northstar as my moving company. I highly recommend!
Amazing experience!
Alessio, Ismael and Alex were great!
I called at the last minute and the move was scheduled.
My estimated timeframe was 8am-10am, they were on time and go to work.
They moved 2 apartments and unpacked in less than 6 hours!
I am writing this letter to express my full support for North Star Moving Company. As someone who has had the pleasure of referring their services in the past to our residents, I can attest to their exceptional professionalism, efficiency, and commitment to providing top-notch customer service.
From the moment North Star Moving Company started working with our residents, their team was prompt, friendly, and informative. They provided our residents with a detailed quote, which was transparent and fair, and worked with the Association to accommodate my specific moving needs.
In summary, I cannot recommend North Star Moving Company highly enough. They are a company that truly values their customers and goes above and beyond to ensure that they have a positive moving experience.
Sincerely,
Francis L.
CCAM – HR | General Manager
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We just moved from San Francisco to Austin and we really like NorthStar Service. This staff members for our pickup took really good care of our furniture. During the delivery, the company were giving us a lot of updates about the delivery day. That was so nice also. They were very fast, so we recommend them and, in the future, if you need to choose a moving company we are going to use them again.
Northstar are the best in LA! 2nd time using them and I wouldn’t look anywhere else for movers. Nicest and most professional teams around. Pedro and his team were life savers. 4 flights of stairs were no obstacle for them.
I have used Northstar Moving Company services in a grand capacity over the years, as they became my preferred vendor in a consolidated effort to identify qualified movers, who could deliver service at a 5-star expectation. In 2004, I contacted Northstar when I managed a full service, luxury high rise condominium building with 228 units and was preparing to open a ground up construction highrise at an adjacent lot.
Ram Katlan met with me and took personal interest in what we were doing to create an exceptional moving experience for all new owners who bought multi-million-dollar homes in a prestigious building. My position was initially Director of High Rise Operations in Los Angeles for a management firm, and subsequently VP of High Rise Operations in Northern California.
We walked a path of travel at every location when we opened a new building, from the parking location of the moving vehicle to the freight elevator and to the individual unit. Extra care was required to lay down Masonite over the path of travel and to protect all surfaces and walls during a move, and all items were to be removed at completion. The buildings and processes are unique as many owners move from other states and need relocation/ storage facilities and special services until their units are ready live in and moves can occur. Ram and the Northstar team were confident in their representation of their ability and received rave reviews from the many owners who had the opportunity to engage with and receive their service. The above allowed me to create move-in guidelines that described the path of travel and advised owners of our collective expectations, that is still in use today.
Northstar was our preferred vendor for over 50 vertical buildings I was involved with in Los Angeles, Orange and San Diego Counties in Southern California, along with an additional 17 buildings I opened in San Francisco Bay area.
Suffice it to say, Northstar is extremely professional and is still a preferred vendor. They continue to deliver exceptional unsurpassed service from my perspective. Please feel free to contact me if you have any questions.
Sincerely,
Bruce R., CCAM-Emeritus.HR.CIPresident
NorthStar moved me from West Hollywood to Westwood today (and packed my entire apartment yesterday). This is the best moving experience I have ever had. The customer service was fantastic and the movers were just incredible. They were nice, efficient, and so helpful. I will never use another moving company!!
I am writing this letter of recommendation on behalf of The Carlyle Residences to express our utmost satisfaction and appreciation for the exceptional moving services provided by NorthStar Moving. As one of our Homeowners Association’s preferred vendors for the past 14 years, NorthStar Moving has consistently delivered top-notch services and demonstrated the highest level of professionalism.
Throughout the years, NorthStar Moving has executed dozens of successful moves for our residents. Their attention to detail and commitment to adhering to our building’s rules and regulations have been commendable. They have always provided updated Certificates of Insurance (COIs) in a timely manner, well before each move.
The moving teams at NorthStar Moving have consistently displayed professionalism and a strong work ethic. They have diligently followed our protocols, such as covering the floors and minimizing disruptions to the daily lives of our homeowners and the operation of the building. This level of care and attention has been instrumental in ensuring a smooth and efficient moving process for everyone involved.
In addition to their excellent service, NorthStar Moving has always been receptive to addressing any concerns raised by our homeowners. They have been proactive in finding solutions that resolve any issues while maintaining a positive and collaborative relationship with our residents.
Perhaps the most significant aspect of our partnership with NorthStar Moving is the peace of mind they provide at the end of each moving day. Their dedication to customer satisfaction and their ability to meet and exceed expectations have contributed to the exceptional reputation they have earned within our community.
In conclusion, I wholeheartedly recommend NorthStar Moving for any moving services you may require. Their professionalism, expertise, and customer-centric approach have made them an invaluable partner to The Carlyle Residences. We are confident that they will continue to deliver outstanding service in the years to come.
Sincerely,
Eli B., General manager The Carlyle Residences
North Star movers arrived on time and they packed all the furniture and TV very well. They picked up things from two different locations and were very helpful. They delivered all our stuff to new apartment and arranged the furniture and boxes where we needed them.
Very professional with entire move!
If you’re looking for a reliable and professional moving company for a business or personal needs, than NorthStar Moving are probably the best movers in California. I recently hired them to move my studio, including all of my artwork pieces such as paintings, sculptures, and installations, and I cannot thank them enough for the exceptional job they did.
The team at NorthStar Moving who preformed the move were led by Pedro, Carlos, and Alex, were fantastic. They were professional, efficient, and made sure that all of my belongings were moved safely and securely to the new location. They took extra care with my artwork, ensuring that everything arrived in perfect condition.
Overall, I would highly recommend NorthStar Moving to anyone looking for a trustworthy and reliable moving company. Their attention to detail, professionalism, and commitment to customer satisfaction truly set them apart from other moving companies. Thank you again, NorthStar Moving, for a job well done!
Great company – great management – great
Workers.
I highly recommend them for your next
Move.
Moved from Northridge to Los Feliz. Pedro, Juan, and Jesus made everything go super smooth and very fast. Great guys, all of them.
Northstar Moving Company has earned 5 Stars and my respect. Johan Garcia and his assistant were very professional, knowledgeable and courteous. They worked extremely efficiently, therefore the move of one piece of furniture from Mesa to Anthem, AZ took a shorter amount of time than expected. However, the additional tine it took to get through the guard gate and then to my home made the estimated time slightly longer. Johan did not charge me for the additional time and I was very grateful. Also, the office staff was very accommodating, friendly, and knowledgeable and I would highly recommend Northstar Moving Company and Johan and his assistant to anyone needing a mover based on my personal experience with this company. Thank you, Northstar!
The most positive, respectful, capable, kind, and efficient moving crew I could have ever hoped for. Thank you so much for everything, Kevin R Jose G, and Carlos G. You were a dream team.
these guys are great! they helped us move across town very easily. really appreciate their help!
Was referred to Northstar by a friend and I’m glad I went with them. Very fast, great communicators, and was very careful with all my stuff. I was lucky enough to get the A team and would use them again for my next move. They have a customer for life.