These guys were fantastic! They moved quickly, were extremely careful and friendly! Not to mention their prices were very reasonable. I would definitely recommend!
Testimonials
Absolutely the company we will be using from now on when we move. The guys were on time, very friendly and hustled like crazy. We filled the truck to the brim and it took almost exactly the asking of time estimated.
I gave them 5 stars despite the fact that my laptop was broken. Because I packed it, their insurance didn’t cover it and if it did, it would have only paid $.60/lb so we didn’t bother filling a claim. However, the customer service agent insisted that she wanted to do something for us for the inconvenience and offered a $100 reimbursement check.
Given that we ended up paying less than $400, that kind if reimbursement is a huge gesture. I can’t imagine using another company because I know that they won’t take care of us like Northstar will.
On time, courtesy calls, super quick and efficient! All my furniture is intact and they took extra care of everything. My new spot had brand new white carpets upstairs and they easily took the time to take off their shoes multiple times and were careful to not mark up the walls or carpet. I kept apologizing because I know how much of a hassle it was but they completely made me feel at ease about it all. They confirmed with me which rooms I would like the boxes or furniture pieces which made it a lot easier for me being that most were heavy as heck. I would recommend them to anyone moving. Moving is so so stressful especially if you’re anyone like me and NorthStar made everything smooth, simple, and stress free. Thank you!
The friendly agent on the phone mentioned that they had to schedule an estimator to come to my place to assess how much the entire move was going to be, so we settled on a date and had them come in. The estimator was a cool guy, very patient with every question me and my girlfriend had, and gave us as much information as he can even AFTER he had left after several communications via email.
Then, the actual move came. The company asks you to have half of your estimated fee for the movers and they almost arrived earlier than I had anticipated – which was not a bad thing! At the time, I needed to begin my 15 or so hour drive to become a future Northwesterner and ensuring that all my things packed were something I was certainly going to be very important to me that day. As it turned out, the lowest estimate of 4 hours (for packing and moving my stuff out of the apartment) was super accurate and they were in and out of there by lunch time.
Now, I should add that they estimate 2 days to 2 weeks, depending on how much freight they can group together and get to the same place and, on that note, I got the full 2 weeks. They, however, contacted me 24 hours prior to their drop off (as stated plenty of times during this process by a few people) and the following day, my things arrived in good condition with nothing missing! I had read a few people’s concerns, including a colleague of mine who used them to move as well, but all my things were completely intact.
Simply put, the entire experience was really smooth and fast and I’d recommend them to anyone doing long distance moves – or even short ones, at that!
Guys were the best. Super fast and efficient. Chris, CJ, and Dante were awesome. They did everything I asked and more and brought a bunch of things I happened to need. Thanks so mix guys.
We live in a three bedroom home and since we have been living in this house for a while I wasn’t looking forward to moving day. None of us did… We all had a lot to move and the thought of having to go though the whole
process was so stressful and frightening. To top it all off, the business of finding the right mover was another thing I was not looking forward to. It was very important for me to find a great moving company that will treat our stuff with care and honor their price.
That is when NorthStar Moving came into the picture.
From my first call to the office, Lynn was very professional and knowledgeable, and she was able to answer all my questions with no hesitation while putting my mind at ease. I was sure I was in the right hands. Then Gil the estimator came and gave me a flat price for my move. The price was fair. I got one lower estimate and a couple that were more expensive but overall I decided it was important to me to move with someone I trusted, so I called and told NorthStar Moving I decided to have them be my moving company. You could tell they were happy I chose them, which made me feel even better about my decision. It was very obvious that my business was appreciated by them. When I had to call and change the date of the move at the last minute Stefy at the office helped me with it. Again, no hesitation, just top notch customer service and ‘no problem we will be happy to change the moving date for you, what day would work for you?’.
The real bonus came on the moving day. Oscar and his team were amazing! They not only was professional movers, they were also a friendly and nice group of guys that me and my family had fun with. They were unbelievably fast, nothing got broken, all the movers were strong and you could tell they had fun with their day. What a pleasure to work with a group of people that just get it: they get customer service, they get taking pride in what they do, they get that what they do effect people’s lives as moving day is so stressful so if the movers are not only good at moving but they are also just plain nice guys it makes a potentially horrible day into a nice memorable day. This was a great way to start our stay in our new home.
So I have to say: from the first phone call, to the onsite estimator that was right on the money when it came to estimating the price of my move, to the amazing movers that were dressed in uniforms, showed up in a new great looking red truck right at 8:00 AM (the arrival window was 8-10 and they showed up at 8 sharp, I couldn’t believe it: a moving company that is actually on time), I would give NorthStar Moving 10 stars if I could. Thank you NorthStar for making my moving date such a great experience, I will always use you again and refer you to all my friends!
Luis R, Hector G, Ricky – perfect. Showed up on time, moved everything out and left the space clean.
They also moved everything in efficiently and quick. Will work with again!!
Thank you guys.
They showed up on time with a nice sized truck and called in advance. All furniture was wrapped with reusable blankets for protection. Was on the road within an hour!