Testimonials
This time my husband and I were moving from our apartment to a house. We had 2 storage units that also need to be moved and NorthStar was happy to accommodate our multiple pick up locations. Our movers, Miguel, Michael, and Ricardo, were SUPERSTARS! The entire move took 8 full hours and the guys were hustling. They took a lunch break between pick up and delivery and made sure to credit that time back to us. They were very personable guys and were gentle will our belongings. We didn’t have anything break or get damaged in transit.
Hopefully we won’t be moving again for at least 20 years and won’t need their services again any time soon, but we highly recommend this company.
This time my husband and I were moving from our apartment to a house. We had 2 storage units that also need to be moved and NorthStar was happy to accommodate our multiple pick up locations. Our movers, Miguel, Michael, and Ricardo, were SUPERSTARS! The entire move took 8 full hours and the guys were hustling. They took a lunch break between pick up and delivery and made sure to credit that time back to us. They were very personable guys and were gentle will our belongings. We didn’t have anything break or get damaged in transit.
Hopefully we won’t be moving again for at least 20 years and won’t need their services again any time soon, but we highly recommend this company.
I chose this company because of their reviews and I’m grateful I did – they were every bit as impressive as their reviews online! From the in-house crew that booked and scheduled my move (Beatriz) to the movers during the day of the move (Jose Garcia, Armen & Andres), they were all top-notch! I was so impressed with their professionalism over the phone, taking time to confirm the booking and letting me know in advance of their arrival about what time they would be there. On site, they were clean, tidy, efficient, friendly, helpful and courteous. When tasked with moving all the items I had in to a smaller storage unit, they did a remarkable job of getting the items packed securely and perfectly – I was so impressed when they were finished! They were super efficient, did a great job quoting the time expected and they were very professional. I will definitely use them again and recommend NorthStar Moving Company to anyone wanting a professional 5-star moving company!
I highly recommend using this moving company. The whole experience left me more than impressed with this company’s customer service, and, more importantly, the movers themselves, as I mentioned previously, were fast, friendly, careful and adaptive to our needs through the whole move.
I definitely recommend NorthStar movers. I didn’t have all my stuff packed up completely when they arrived, and they let me borrow boxes for the loose odds
and ends. When we arrived at my new place, they helped to move a futon out of my car and moved a fridge that was delivered, in addition to all the furniture
and boxes they had transported from my old place. Moving and packing is stressful enough, and these guys were friendly and professional and made the
process pretty quick and painless!
Rick, Jairo, and Andrew were awesome. They came in and got things done quick and easy…. Even my pain in the butt IKEA bed.
Will be using Northstar for my next move.
This is my first experience with movers and it has been a smooth and painless process.
They are professional, on time, and very kind to work with. We know that the moving process is extremely stressful so they have made our experience
so easy for us.
I highly recommend them to anyone moving in the bay. And they were even kind enough to tel me about the yelp deal as well.
Thanks so much for helping my roommate and I with our first big mov in the bay!
I was contacted by Wendy from NorthStar and I was able to tell her in detail what happened for that moving day. She apologized for the
miscommunication on behalf of NorthStar and I appreciated how she mitigated the situation. She also said to give them a second chance
whenever we move again and to contact her personally to help out with the move.
It’s good to know that NorthStar cares about their customers and make the effort to improve their service.
NorthStar Moving Company did a phenomenal job moving our family. The workers were cordial, fast, careful and moved every item exactly where we wanted
them to go.
My only real complaint is that the movers showed up 2 hours later than we thought they would, and multiple phone calls to the office didn’t give us an ETA or a
sense of what the hold up was. All we ever got was that “something must have held the team up”.
But a move is an all day affaire, and in that context this was a relatively minor problem. The rest of the moving day was punctuated by a terrific and successful
move.
NorthStar Moving made our move so easy and painless. The packing service is incredible! Having professionals pack up your life is a total game changer that takes away so much of the stress of moving. They moved our stuff quickly and with care and my favorite part was when they came back a week later to pick up all the empty boxes after we unpacked! A great experience from start to finish!
Beatriz has been super helpful with planning our move. She has been able to answer any of the questions we have about the always dreaded move.
Our minds were put at ease and everything was put in the simplest ways possible. All the costs were discussed up front and explained exactly what
they were for. Thank you again Beatriz!
Great customer service over the phone. The woman I spoke with was very friendly and helpful. Moving is a huge pain. North Star tries to help make a
stressful move much easier! Really appreciated their help!