Testimonials
I highly recommend using this moving company. The whole experience left me more than impressed with this company’s customer service, and, more importantly, the movers themselves, as I mentioned previously, were fast, friendly, careful and adaptive to our needs through the whole move.
I definitely recommend NorthStar movers. I didn’t have all my stuff packed up completely when they arrived, and they let me borrow boxes for the loose odds
and ends. When we arrived at my new place, they helped to move a futon out of my car and moved a fridge that was delivered, in addition to all the furniture
and boxes they had transported from my old place. Moving and packing is stressful enough, and these guys were friendly and professional and made the
process pretty quick and painless!
Rick, Jairo, and Andrew were awesome. They came in and got things done quick and easy…. Even my pain in the butt IKEA bed.
Will be using Northstar for my next move.
This is my first experience with movers and it has been a smooth and painless process.
They are professional, on time, and very kind to work with. We know that the moving process is extremely stressful so they have made our experience
so easy for us.
I highly recommend them to anyone moving in the bay. And they were even kind enough to tel me about the yelp deal as well.
Thanks so much for helping my roommate and I with our first big mov in the bay!
I was contacted by Wendy from NorthStar and I was able to tell her in detail what happened for that moving day. She apologized for the
miscommunication on behalf of NorthStar and I appreciated how she mitigated the situation. She also said to give them a second chance
whenever we move again and to contact her personally to help out with the move.
It’s good to know that NorthStar cares about their customers and make the effort to improve their service.
NorthStar Moving Company did a phenomenal job moving our family. The workers were cordial, fast, careful and moved every item exactly where we wanted
them to go.
My only real complaint is that the movers showed up 2 hours later than we thought they would, and multiple phone calls to the office didn’t give us an ETA or a
sense of what the hold up was. All we ever got was that “something must have held the team up”.
But a move is an all day affaire, and in that context this was a relatively minor problem. The rest of the moving day was punctuated by a terrific and successful
move.
NorthStar Moving made our move so easy and painless. The packing service is incredible! Having professionals pack up your life is a total game changer that takes away so much of the stress of moving. They moved our stuff quickly and with care and my favorite part was when they came back a week later to pick up all the empty boxes after we unpacked! A great experience from start to finish!
Beatriz has been super helpful with planning our move. She has been able to answer any of the questions we have about the always dreaded move.
Our minds were put at ease and everything was put in the simplest ways possible. All the costs were discussed up front and explained exactly what
they were for. Thank you again Beatriz!
Great customer service over the phone. The woman I spoke with was very friendly and helpful. Moving is a huge pain. North Star tries to help make a
stressful move much easier! Really appreciated their help!
I just called NorthStar for more information about pricing and I ended up to confirm the appointment for my moving day. Carrissa was really friendly and super efficient! Great Service. I’m looking forward to move and I’ll update my review after the big day.
I am currently using NorthStar movers to move from Los Angeles to New Haven, CT. I am using Ron Cohen as my representative and he has been
incredibly helpful and flexible. Additionally, he was able to get me the lowest price of any of the movers that I interviewed. And I had to change the
date of my move and he was able to do this very quickly and easily. So far, so good. Thank you NorthStar and thank you Ron.
Michelle Webber
Just finished our move with Northstar Movers. Wolf, Vinny and Jesus were AMAZING! Great attitude and super professional, quick and easy.
When I move again I will definitely call these guys. They’re the best!
Talked to Stefy earlier this morning about planning our move. This is our second move with Northstar and we had a great experience with Stefy
and the Northstar crew last time. Everything was clearly explained with our potential move options. I selected the package that best fits our needs
and Stefy made it easy. Looking forward to another smooth move.
Moving across the country from LA, I was so stressed to find movers that I could trust, etc. Based on Yelp reviews, I chose Northstar and WOW –
I couldn’t have had an easier, more pleasant and more seamless experience.
The team in LA that loaded everything took lots of care in wrapping all of my furniture, my mirrors, my glass tabletops. Everything was labeled and
beyond organized. Not to mention they did all of it with smiles on their faces and awesome attitudes.
Then, due to unforseen circumstances, I had to delay the delivery of my belongings by a few weeks, so by the time they dropped off to me today in
South Carolina, they had had possession of my belongings for 34 days, and they gave me no trouble for asking to have them keep everything for that long.
Today, the delivery guys were prompt, SO NICE, very fast and very organized. I can’t speak highly enough of Juan and Claudio who delivered; Rick,
Saul + Frank who loaded me up in LA; the whole Northstar team on the phones/email communication.
And – the costing was EXACTLY what I was told and had anticipated – not a penny more.
Especially for what can be a super stressful time, I CANNOT recommend them highly enough!!