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AMAZING! I had an excellent experience with my December 28 year-end local move with NorthStar. NorthStar moved me from Pasadena to South Pasadena and they made it seem effortless! James, the driver, called in advance to let me know they were on the way early Sunday morning prior to our 8am start time. James, along with Alex and Tamir were able to move the contents of the studio apartment to the new location and up the stairs in under three hours. While most of my belongings were packed, some items needed to be packed. The crew had supplies in the truck and packed and taped items prior to moving. Alex, Tamir and James were professional, friendly and considerate. All of my belongings arrived in perfect condition, and I got through moving day with no stress, no hassle. These guys take credit cards. From telephone support staff, Rebecca and Jessica looking out for me, and the crew treating me like a valued customer, I give top rating to NorthStar Movers for a truly stress-free move.
Testimonials
This is the second time I’ve used North Star to move and the crew we had made the move a breeze. Christopher Mejia, team leader along with Ramiro, Eduardo and Jose were super helpful and went above and beyond. Chris and his team helped me reorganize the baby furniture, when I kept changing my mind. They were quick to do the job and I even had to beg them to take a break when I bought some donuts for everyone. I am very pleased with this group and recommend them to my family and friends.
Northstar moving company was wonderful today – they made our move flawless and painless. They helped overcome many challenges such as extra large furniture and a big refrigerator we weren’t sure would make it out – but John made it happen beautifully. They’re professional and timely and FAST. There weren’t any damages to our stuff our either place we were leaving/moving into. I would absolutely call them again for my next move and will be recommending them to my friends.
Had an amazing experience with North Star Movers!! They helped move my grandma from West Covina to Newport Beach yesterday in the rain. We had Hector, Carlos, and Ramiro helping us. They called to let us know they were running ahead of schedule and could start early (always a plus for me!). They had her house packed up in about 2 hours. They were INCREDIBLY fast and professional, even listening to my 94 year old grandmas stories sometimes. They also let us pack up plants in their truck and made sure the flowers wouldn’t break off.
When we got to the new apartment, they put down mats and plastic on the brand new carpet since their shoes were muddy from the rain. Another huge plus for us and showed that they were willing to go the extra step. They also were accommodating to the other members of the apartment complex by moving the truck when in the way. All in all, I would 100% recommend these guys again. Very professional, helpful, made sure everything was packed well, and made our moving experience smooth and easy.
The gentlemen that helped my move from reseda to culver city were quick, friendly, efficient, and extremely helpful. Would highly recommend.
Wow. These guys were on time. Very polite and understanding and they MOVE QUICKLY!. Well worth your while. The three who helped were Jorge G., Jorge J, and Ivan G. I couldn’t recommend a better team.
Best movers ever! Extremely professional and got everything done quicker than we expected! Ask for Hannes, Orlando and Alex Jr!
I used NorthStar Moving for my move in the SF Valley area and they were great. The crew that was sent for my move, Jose, Amin and Eduardo were awesome and they made my move fast, easy and painless. Happy with their service overall!
NorthStar Moving Company made our recent move to Dallas, TX a stress-free process! From the initial consultation with Alan, who walked us through every detail of the move and was always happy to change our estimate if needed, to the arrival of our goods 10 days later and the wonderful help Jessie and his crew provided, I cannot recommend NorthStar Moving Company enough.
There was no bait and switch with these guys – the final amount was the amount quoted and all of my goods came in the same condition as we had left them. Highly recommended for both short and long-distance moves! Thanks Alan and Jessie for all of your help!
North Star movers were great. We had contacted them for a quote via telephone and they were quick to provide us with a quote for three movers within two weeks from our call. They guys called to confirm time of move 3 days in advance, as promised. On the morning of the move, they called us 30 min before arrival and actually came a few min early, as promised. They had all the packing supplies needed for any furniture that still needed to be packed. All three were experienced, courteous and fast. They were also very careful with our belongings and packed delicate items carefully. They quoted us about 2 hours to pack and load, 45 min drive time, and 2 hours to unload and sure enough, they were right on the ball with their estimates. John, the head honcho who helped us on moving day, even had some money-saving ideas for us.
They made the process very easy for us. I would absolutely use North Star Moving again but hope to never have to move again any time soon! Thank you North Star Moving.
They made the process very easy for us. I would absolutely use North Star Moving again but hope to never have to move again any time soon! Thank you North Star Moving.
My earlier experiences with movers had been a mixed bag. Damaged items, even some stolen items. And let’s face it, moving is
never fun under the best of circumstances– which is why I had stayed in my most recent place for 12 years. But the time finally came to uproot again,
and I have to say, thanks to the decision to hire NorthStar, this move went about as well as a move ever goes.
They send an estimator to take a look at your space, and Gil was ours. He was friendly, low-key, and his numbers seemed very fair.
I particularly appreciated the “not to exceed” number he gave me. There are some kinda-hidden charges regarding shrink-wrapping
and other materials costs, but at least I got warning of those before the move happened, not after when I couldn’t do anything about them.
So a couple days before the move I went out and bought a few materials at a lower price, and on the day, the crew cheerfully used those
first instead of their own.
My crew were Joshua, Chris and Joey, and they were fantastic. They showed up exactly on time (to the minute!) and got straight to work. They’re wizards with shrink-wrap, and did such a good job with the wrapping that when the inevitable accident occurred with a piece of my bed frame, there was no actual damage done at all. Everyone was very friendly, very fast, and seemed to be constantly on the lookout for
ways to make my move go faster and smoother. They got done before the estimated time and charged me fairly. (By the way, keep an eye out for Yelp deals here–I got a voucher that definitely helped.)
This move was just Part 1, into storage–Part 2 will come when my girlfriend and I find a new place together. And one thing is for sure: I’ll be calling NorthStar again for the next round.
I had a wonderful experience with NorthStar. The level of customer service and professionalism was great. The 3 men who packed my belongings came on time, they were efficient, hardworking, and pleasant. Although 3 boxes were accidentally left NorthStar took care of it immediately. I actually have to take the blame, since I performed a final walk through after they were done and forgot to look inside one of my closets. When I noticed boxes were left I immediately called the company and spoke with Juan. Juan was amazing. I expressed to Juan that I was worried that my belongings would get lost since they were not with the original shipment. He was extremely understanding and promised to personally make sure my boxes would be included with my other belongings. He even promised to stay at work until my shipment arrived. He found someone to pick up my boxes right away. He called me when my boxes arrived and called when my other shipment arrived at the warehouse. He personally placed my boxes with the other items and took a picture of it for me. I was extremely appreciative of his level of service. Juan truly went over and beyond.
My shipment arrived within the stated window. The movers who delivered my belongings were also friendly and professional. However, one of my lamps was accidentally broken. I called NorthStar to inform them and to begin the claim process. I left a message with someone and I was immediately sent claim forms. It was during the holidays so I didn’t have much time to fill out the forms. However, a representative from NorthStar- Monica, called me to inquire about the claim and damage. She handled everything for me over the phone. I sent pictures of the damage, signed a form, and received a check the following week. I was so impressed at how proactive they were to address the problem. Mistakes happen. But the level of customer service I received from NorthStar doesn’t happen every day. They are truly a company that values their customers and strives to provide excellent service.
Thank you NorthStar!
My shipment arrived within the stated window. The movers who delivered my belongings were also friendly and professional. However, one of my lamps was accidentally broken. I called NorthStar to inform them and to begin the claim process. I left a message with someone and I was immediately sent claim forms. It was during the holidays so I didn’t have much time to fill out the forms. However, a representative from NorthStar- Monica, called me to inquire about the claim and damage. She handled everything for me over the phone. I sent pictures of the damage, signed a form, and received a check the following week. I was so impressed at how proactive they were to address the problem. Mistakes happen. But the level of customer service I received from NorthStar doesn’t happen every day. They are truly a company that values their customers and strives to provide excellent service.
Thank you NorthStar!
I had originally seen NorthStar Moving Company a few times in my neighborhood, and thought I should take their number down just in case, you never know… As I asked one of the guys for the number I noticed the movers were very polite; soon thereafter I would be giving them a call to move me, funny how things work out. I called and spoke to Stefy at (800) 275-7767 or (213) 222-7767 to make arrangements. Stefy was extremely helpful and caring. I was on a timeline and my circumstances required my move to happen very quickly. The movers, Chase, Jaime and Tony were not only super polite. I had a couple of very heavy pieces including a very long buffet they not only wrapped the items and literally carried them out like babies, they were fast and efficient. I cannot thank them all enough for their help with my transition. I highly recommend them!!! Thanks you guys!!!
They came within the first half hour of their arrival window, and worked diligently and rapidly as soon as they crossed the front steps. A crew of 3 movers emptied out a 3 bedroom flat with kitchen, living and dining rooms under 3 hours. They took slightly less than that to unload and reassemble furniture in my new home. My jaw is still on the floor. John and his crew are great and I highly recommend this business.
Great experience…these guys were on-time, very professional, packed everything professionally and safely, and did an efficient job. I would definitely use them again.
I used NorthStar a few weeks ago to help me out with my move, and WHOA these guys are awesome! Chase, Luis, and Miguel were on top of everything. They arrived on time and even called me ahead to let me know where they were. They arrived and brought out the paperwork and explained everything very thoroughly. I had a move from storage so everything was already packed and all they had to do was move it. They moved quick like lightning and got the job done for me! This is a company that gets down to business. I couldn’t have asked for better movers 🙂 And ALMA is AWESOME!
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CALL THEM RIGHT NOW
NorthStar Movers were absolutely awesome!! Originally, the movers were scheduled to come between 12-5pm, but I called a few days before and asked if they could come earlier and they kindly accommodated by request and moved their arrival time to 8-10am. I received a call at 7:30am from Adrian informing that they would arrive in approx. 30 minutes and they were at my apartment at 7:55am! I was lucky enough to have a 4-man crew consisting of Nate, Adrian, Misa, Rene. As soon as they got there, the guys got right to work and got everything packed up in about 30 minutes. The apartment that I moved into is on the 4th floor and doesn’t have an elevator– so the guys had to carry up about 10 big bins, a mattress, a box spring, and two dressers, and were extremely efficient! Overall, the move took about 90 minutes, and was 100% worth the money! GREAT EXPERIENCE, highly recommended.
NorthStar has moved me three times. Today, Nate, Adran, Misa and Rene performed beyond any reasonable expectation. They packed my things speedily and carefully. They were amazingly friendly, communicative, and very helpful. I can’t recommend them highly enough.
Great moving company! NorthStar was extremely accommodating when I needed to change my move date at the last minute. And when the crew arrived, they couldn’t have been any friendlier. Very professional team and company. I would highly recommend moving with them!
Fantastic service and very, very fast. Would definitely use again and recommend!
What a great moving company!!
Had the pleasure to work with Adrian, Mike, Noe, and Rodalfo. These guys blew past my expectations and got my move done hours earlier than anticipated. Even though elevators were already being used by other movers, these guys knocked out all of our stuff walking up three flights of stairs.
Professional, accountable, and extremely friendly. Loved how much stress they took off our shoulders.
We will definitely use them again for another move and I hope to get the exact same team.
Had the pleasure to work with Adrian, Mike, Noe, and Rodalfo. These guys blew past my expectations and got my move done hours earlier than anticipated. Even though elevators were already being used by other movers, these guys knocked out all of our stuff walking up three flights of stairs.
Professional, accountable, and extremely friendly. Loved how much stress they took off our shoulders.
We will definitely use them again for another move and I hope to get the exact same team.
Great job! Very nice and efficient movers who take the time to take care of your stuff and make your move a pleasant experience!
Fantastic and ultra professional service from providing the initial quote to executing the move. Always on time, fast, efficient, professional, no damages, friendly, thorough, and came under budget. They provide a “not to exceed” quote, which means you know the max ceiling of the move. The actual move may cost you less because they bill by hours and they are very efficient. We got the full service from packing to unpacking and it was worth every penny. Will recommend to all friends. One of the few times ever when you feel grateful and a service is money well spent!
John, Adrian, and Chris were awesome! They are fast, professional, and skilled at what they do! I would recommend Northstar movers anytime!
Moved from SF to LA, everything went very smoothly and as described. Both teams–Artem/Carlos/Bidal in SF and Christopher/Ramiro/Abraham in LA–were wonderful, and Juan the dispatcher was lovely and helped shepherd my things according to my somewhat challenging schedule. I recommend!