Testimonials
I got the packing + moving combo and they packed everything wonderfully for me with papers to protect my stuff and everything.
The team moved everything ahead of schedule, so we simply paid for the time spent -there were no hidden fees or surprises in the small print. A thoroughly honest approach which is very much appreciated.
We all know that moving isn’t fun, but if we were to do it again then I’d call this team of specialists straight away.
Matt & Jennifer Shapo
Los Angeles, CA
The customer service for NorthStar is great! Get Stefy if you can – she coordinated both of my moves (I made sure to ask for her again), and is easy to work with and makes the process a lot less stressful.
My one complaint would be that the movers arrived at the end of the starting window and things moved slower than I expected, which resulted in us hitting some rush hour traffic on a Friday.
But besides that everything was smooth and all the silly moving policy shenanigans that my move-out building required were expertly handled by Stefy.
33 minutes.
That’s how long it took for NorthStar’s 3 man crew to unload every damn thing I own from two moving crates, bring them up multiple flights of stairs, put them in designated areas of my apartment, assemble my bed, set up my TV, and have me sign all the appropriate paperwork.
33 MINUTES.
My whole life. Unfolding before my eyes in the same time it takes to watch an episode of The Bernie Mac show and go to the bathroom. It’s a little humbling, but a good sign considering my general hoarder tendencies.
An impressive feat it was, and it came at an even more impressive price thanks to a handy Yelp Deal they advertise where you pay $60 for $150 worth of service. Def get on that if you decide to go with NorthStar (and you should).
I was told there was a minimum amount of time that you pay for (2 hours, I think) and that 30 minutes of that time goes to account for their travel time to your place. In following those rules, I *should* have been charged more money (at least $120 more), but the super cool moving dudes didn’t see it that way (plus, I tipped them REALLY well), so they basically left it on a high note saying that the way things worked out, they should actually owe me money.
I guess not owning anything of value or quality finally came in handy since the nicest furniture I own is a cat tree followed by everything else made of particle board, which is pretty easy to move, if you’re a burly moving dude (apparently).
Setting up my move with Northstar (Lynn was my very helpful NorthStar agent) was easy peasy and I got lucky in being able to do it on less that 24-hours notice. The guys came right on time (like, they were supposed to arrive between 3:30 and 4:30 and they were there at 3:29) and were pros to every extent, including parking their MASSIVE truck on one the steepest hills I’ve ever seen. No joke, it was borderline jackknife situation.
The day after my move, Lynn from NorthStar called to make sure everything had gone well, and said my 3 moving men had asked her send some extra thanks my way for my generous tip, which was really nice to hear. I’d use NorthStar again in a heartbeat.
Excellent speedy and professional service – the guys turned up on time, packed quickly but without using too many materials and the unpack was also very fast. thanks Chase, Kenny and Saul!
Fantastic company, best moving experience EVER. Excellent service, good value. I’ll never move again without pro service.
Moved from Santa Clara to San Mateo and theses guys were pretty good getting everything to its destination in one piece. Had the crew of Nemer, Carlos, Rick and Rodolfo. And they were very professional. I also used green boxes so it made the move very quick and easy. Definitely recommend
Northstar Moving Company was a great move experience. Chase, Alex and Leor were all great. They worked very hard and made everything transition smoothly. Highly recommend their awesome services!
Our foreman was David L. and he had two helpers. As soon as they walked in, my husband and I were impressed by the professionalism and hard work. They made our move easier than we thought it would be. I will definitely be recommending them to my friends and family.
Northstar was super professional in contacting me a few days beforehand to make sure the move would go smoothly. I was expecting to wait around a bit after their stated arrival time, but they were on time with all the necessary equipment. They made sure to pack up everything neatly and with any instructions I had on fragile items.
I really enjoyed how quick and painless they made the move, and would definitely use Northstar again!
Chase, Kenny M., and Alejdros did a great job. They showed up on time, called before arriving and very quickly move my family’s belongings. We were pleased and would recommend Northstar moving to friends and family.
Northstar made my move quick and painless. Mark, Mike, and Jose did a fantastic job of making sure all of my possessions were safe and secure during the move, and they worked quickly throughout the process.
I would definitely recommend using Northstar for a move of any size. You won’t find another company as friendly and professional as these guys, and I will call them again for my next move.