I was impressed a few years ago when I used NorthStar Moving to complete my move from Chicago to Irvine so I decided to call them up for my move to Pasadena. The movers came on time and were fast and efficient. I will definitely use them again next time I have to move (but hopefully that won’t be for awhile)!
Testimonials
I used Northstar movers about a year ago. They were very helpful and packaged all my belongings quickly and carefully. They are also an ecofriendly business and I’m always more willing to give money to a charitable corporation. Thanks for making the moving process a little smoother!
I like to move it, move it.
Just kidding… moving sucks.
Or it can suck. A lot. Unless you get people to move your stuff for you. And by people I mean all your current/former football player friends. But if most of your friends are petite, burnt-out graduate students that don’t work out much, you’d instead probably have to pay the professionals to help you. And that’s supposed to be a lot more expensive, right?
I just moved from LA to SF, and hiring movers from NorthStar cost me about the same as what I would have spent to rent a U-Haul truck and move all my crap myself. Yeah.
The specs:
*My rate was based on the “intrastate move” pricing, which means moving more than 100 miles. They also have “local” rates for less than 100 miles. They don’t move to or out of California.
*Intrastate move pricing is a flat rate of $695 for up to 1000 lbs; $1,145 for 2000 lbs, $1595 for 3,000 lbs, etc. Coming from a living situation with two roommates and moving into a smaller place, I was pretty sure beforehand, and turned out to be right, that all the furniture/stuff from my old room that I wanted to move was under 1000 lbs. If not, each additional pound up to 2000 would be 45 cents/lb.
*After booking my reservation with Northstar, I put all my crap in boxes. They came, took a $500 cash deposit from me, took all my boxes, shrink-wrapped all my furniture and took that too, and put it all in a huge-ass truck bound for San Francisco within the next week. I didn’t lift a finger (or box) past my old apartment threshold.
*Less than one week later, they delivered everything up to the Bay Area. The balance–the original quote minus deposit, plus $0.45/lb if exceeding 1000 lbs (I did not)–was due at this point. Aka $195.
*However, we bought a Yelp Deal from the San Francisco Yelp listing–$60 for $150. This saved us $90, meaning we owed the movers $105 at the end of the service. THAT means, with Northstar, I moved 1000 pounds of my junk 300+ miles for just $605! (not including tipping the movers of course… PLEASE tip your movers!)
*Compare that to renting a U-Haul truck: ~$500 for two days, plus gas (~$50-$75), plus physical pain/labor and optimal annoyance to you and your friends, plus taking your friends out to dinner for helping you.
Rest assured, you can trust this moving company. The only thing that I think could have been better is that, although they say they will provide 24 hours notice to confirm exact date/times of pickup and dropoff (they initially give you a two-day window for pickup, and week-long window for dropoff), my notice was more like the night before.
Also, if you are moving in or out of a place with flights of stairs, which I know many places in both SF and LA do have, you might be charged extra. This fortunately did not apply to me. I’d check on it when booking your reservation.
In sum: for an intrastate move with up to or around 1000 pounds of stuff, I’ll take NorthStar over moving my own s*** any day.
And the moral of the story: I like to move it, move it.
Moved all of my furniture (from 2 different locations) into a storage unit in a little over 1/2 day with great care and customer service. I have moved several times in an out of my highrise condo and used other companies however NorthStar is by far the best. EXCELLENT customer service by David L., his friendly team and everyone from NorthStar. Can’t wait to use them again and you should too. You will be very happy!
Fast fast fast: blink and you’ll miss em! Jairo and his team loaded and emptied the truck so quickly it made my head spin. I can’t recommend them enough. They took the horrible and stressful process of moving and made it a breeze. Next time I move, I know whom I’m gonna call!
7/25/2014 – North Star just does it right! Changed from 4 stars to 5 stars! They know how to make their customers happy and feel well taken care of! Thank you North Star!
When the load is delivered and unpacked I’ll update this review to reflect that side.
I was in the midst of travel contract work and had to drive some of my belongings from my temporary apartment to my storage unit in order to meet the NorthStar truck. I was given a window of 8:00-10:00 am on a Wednesday back in April. Jason and his crew arrived at the facility at 8:05, and I ended up being a little late! Jason’s crew was great handled my items carefully! I felt much better and secure that my things were safe in their Hayward storage facility until I let them know when I was available to receive them on the other end in Virginia.
Once I was able to receive my items in May I called NorthStar headquarters office. Adam did a wonderful job of getting the process going for my delivery. I was given a delivery window, but unfortunately the truck making multiple deliveries across the country could not arrive until the day after the window I was given. Dispatch at NorthStar was very apologetic and discounted $50 from my remaining cost. Everything arrived in good condition, and I could breathe a sigh of relief.
NorthStar was a great choice for me, and I would recommend them to anyone!
Move to my new house and they’re moving my mom next week. Wouldn’t use anyone else.
Just completed my move today with Northstar. My schedule block was 8a-10a and I got a call at 7:45 from Josue mentioning they would be there within 30 minutes. The crew, Jeovani and Obidio arrived at 8:15 and were amazing. Moved our entire place by 11:30 and on to the truck. At our new place by 12 and unloaded by 2:30. Great professionalism and communication throughout. Really appreciate the speed and care for our items. Would highly recommend.
The loading was absolutely fantastic. Leon and his team worked fast, efficiently, and were extremely thorough in wrapping everything — does covering everything with a blanket and then taping over it and then saran wrapping the whole thing count as excessive??
Not only that, they were extremely professional. This was tested by the ridiculous HOA board of our condo, who came into our place twice to berate us and the movers about ‘potentially’ damaging the elevator–which was in no way damaged. They continued to hinder Leon and his team and this got so ridiculous near the end of the process that they had to move our queen sized mattress and box spring down 3 FLIGHTS OF STAIRS. Which they did with a much better attitude than we ourselves had towards the HOA. What a great team of guys. I only hope that the guys unloading our stuff are as great. Thank you guys!
Awesome service! This is the second time I have moved using NorthStar and my crew leader David was great, as was his moving team! The service has proven to be very consistent and I would recommend using NorthStar for any move.
The movers, lead by Gustavo, did a fantastic job! Great customer service, very friendly, asked questions while they were moving items to clarify (if I wanted to pack this item with that item, etc), and managed the minor hiccups with grace and efficiency!