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I was moving about 10 miles / 15-17 minutes away.
It was tough to find a good moving company. I compared reviews from both Yelp and Angies List. I got quotes from several companies but NorthStar stood out the best in terms of pricing and reviews. I worked with Alex R. who was their on-site estimator. He’ll meet with you and go through everything that’s moving to give you an accurate “not to exceed” quote. He was great! Very knowledgeable and professional.
A few days before the move, I received a reminder call from their main office in LA.
The 4 movers arrived 10 minutes early in a huge truck and were ready to go. You let them know what items you want wrapped in blankets (you just pay extra for the rolls of tape used). You should also factor in the time they spend wrapping up something versus moving boxes. It’s worth it for fragile items or furniture that can get scratched.
If you buy external moving insurance (HIGHLY recommended), you also let the foreman know what items those are. I would also HIGHLY recommend taking detailed pictures of those items as well as verifying with the foreman that the items work (for example, turn on the tv before / after they move it).
The movers were professional and quick. They provided free wardrobe boxes. I made sure I had some cold bottled water for them.
When they arrive at your destination and before they unload, they estimate the amount of time it will take to unload and will require you to pay first (they will refund the difference if it takes less time than estimated). Per state law, they’ll take the driving time and double it to cover the transportation costs. Don’t be surprised if it’s a little longer than expected. For me, I can drive from point A to B in about 17 minutes. But with the truck it took them about 30 minutes. They followed me to the destination and drove extra carefully, which meant a little slower. That’s OK with me! I’d rather then arrive safely than to have my belongings damaged in an accident.
Customer service was great. Besides Alex R., I worked with Stefy N. and I think Wendy.
I would definitely use them again if I ever moved! Don’t forget to buy the Yelp offer and to tip your movers!
Testimonials
We used the services of NorthStar Moving Company and were quite happy. The packing and unpacking was done smoothly and professionally by Jadiel, Jaime and Chase. Overall very satisfied and highly recommend the company.
They did everything they said. They called a week before, then an hour before, an showed up within the specified window of time. Nemer and crew were professional, safe, and fast. Hire these guys.
Used NorthStar 2 years ago to move from Texas to California. Used them again today for a local move. Both times highly professional crews, very smooth move. They are prepared for any situation. Special thanks to Nemer and his crew for today’s hard work.
Another great moving experience! This was my second time using Northstar and I highly recommend them to anyone! My movers were team leader John Henry Wilson III plus John and Randy. Quick, easy and friendly! Handled personal items with care, 100% satisfaction.
As a second time customer to NorthStar, I was thoroughly impressed with speed, care, and attention I received from John, Randy, and Will. I absolutely hate moving, but these guys made it so easy.
We moved a heavy load of furniture from Emeryville to waaaay wayyy wayyy out in the boondocks near Wildcat Canyon Park – from our heavy bed to fragile large art pieces, the movers were very fast, careful, on time, and so nice! I’ve used North Star a few years ago from Los Angeles to the Bay Area, and would use them again in the future when we move in a couple years. Thank you, Jason!
They’re absolutely the best! Didn’t break anything and nothing was lost. Don’t look anywhere else! A +
Move went well–Ms. Flores was great.
All my friends know Northstar reps the C-house right!
Yelp that coupon.
All my friends know Northstar reps the C-house right!
Yelp that coupon.
I have helped my employers with several moves in the last few years, and all with the help of Northstar Moving. Always had a good experience with them. Efficient and on time.. Thank you for helping make my life at work smoother. I especially appreciate the help of Gadi. He is knowledgeable and a good guy! We will be using Northstar again.
Northstar came through for me again. Ron, the head appraiser / move manager is totally awesome as was Elesco, the foreman, and crew members: Factor,
Yobany, Jose, and Ranly. They’re a very professional bunch that really hustles and we ended up 800 bucks below estimate. I’ve used them for three moves
and would definitely again, but thankfully I’m not planning to go anywhere for years now 🙂
Our house burned down but for the garage, so we needed help quick. I chose north star as they were close to us but after having experienced their prompt
and professional service I realize I got lucky and would use them again from any distance. Robert, Jamaal and Jesse were courteous and cooperative and
the job went smoothly despite the somewhat less than ideal conditions. Beatriz in the office was on top of everything from the time I asked for an estimate to
the follow up emails and it was a great relief to get this step in our rebuilding over with, thanks again!
Everything went smoothly and as advertised. Would definitely use them again.
Jason, Rene and Bidal were awesome. My window was between 12-6. They showed at 12 and for everything wrapped and moved fast and safely. Definitely recommend them.
—-THIS REVIEW IS FOR THEIR CUSTOMER SERVICE/ACCOUNTING DEPT——
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
North Star Movers is the best moving experience I’ve ever had. Everything went so easy. Our move was scheduled for the movers to arrive between 8am-10am. John Henry Wilson was our team leader and he called me at 7am to tell me he was on his way and would be there at 8am. They were exactly on time. Jesse Estrada and Jose Gomez came along with him and they were all friendly and positive. They moved our office effortlessly. They were so strong, and we were impressed with John Henry lifting our couch by himself in one arm. They deassembled what was necessary and reassembled it correctly when they arrived to our new office. I would use them again and recommend using these guys for sure.
Found Northstar on Yelp.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Excellent efficient service, safely transported without incident and courteous staff for the day of the move. So glad we went with northstar!
Nicest movers ever. Super professional and very quick. Will definitely hire them again for my next move!
Love NorthStar! Couldn’t have asked for a better moving experience! Everything was so simple and easy, the crew that packed up my place was awesome and I love that they were able to just throw everything in storage (first month free) until my place is ready! Very reasonable prices as well. Would hands down recommend NorthStar to anyone looking for movers!
Another peaceful, happy move has been executed with skill, value & class!
Thanks for getting my things all the way from SF to LA and keeping them safe for me till today.
Best Regards to you & your team!!
Did a perfect job! I have used then several times in the past and each time has been great. Thank you John Henry Wilson III, Edwin and Jovany!
Northstar is awesome. This is my third time now using them and I swear each time gets better and better. My husband and I just moved yesterday and not only were they punctual, courteous, and friendly, they were most importantly efficient, and got the job done fast with no problems. John Henry Wilson III was the lead mover and from beginning to end he was fantastic, organized, careful with our stuff, and not to mention insanely strong!! Our moving timeframe was 9-11am and John called me right around 9 to let me know they were almost there! From then on it was smooth sailing. I would not hesitate to recommend these guys to all my family and friends as well as to you yelpers. Their rating on here is truly well deserved. Moving is never fun, but with Northstar, they really make it an easy experience, they are honest, fair, and will have you in your new home in no time. Thanks again to John and his crew, you guys were the best, my husband was raving about you guys!
We recently needed to move from Calabasas to Lost Hills and our realtor recommended Gadi from NorthStar, who arrived promptly to look at the job and
give us a ‘not to exceed’ price. On the day, the team of Tony, Factor and Guido were great; fast, efficient and careful with our possessions. They even took
care to make sure everything was placed to our satisfaction in our new home. And the price came in under the estimate. Thanks!
We did a regional move from Los Angeles to Sacramento. The price was significantly higher than two other moves, but this was essentially for an exclusive
move, and we negotiated around exact packing and delivery dates and bringing plants.
The crew at both ends were excellent. They arrived promptly on time, did great protective packing, including some very valuable antique pieces and a
Steinway piano, and worked hard but carefully to load and unload. They did a little extra moving of a few pieces for us at the house and were patient as we
did some final changes on furniture placement. This company prides themselves on excellent customer service, and we agree. Kudos and thanks to Jadiel,
Randy and Brian!