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—-THIS REVIEW IS FOR THEIR CUSTOMER SERVICE/ACCOUNTING DEPT——
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
Testimonials
North Star Movers is the best moving experience I’ve ever had. Everything went so easy. Our move was scheduled for the movers to arrive between 8am-10am. John Henry Wilson was our team leader and he called me at 7am to tell me he was on his way and would be there at 8am. They were exactly on time. Jesse Estrada and Jose Gomez came along with him and they were all friendly and positive. They moved our office effortlessly. They were so strong, and we were impressed with John Henry lifting our couch by himself in one arm. They deassembled what was necessary and reassembled it correctly when they arrived to our new office. I would use them again and recommend using these guys for sure.
Found Northstar on Yelp.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Excellent efficient service, safely transported without incident and courteous staff for the day of the move. So glad we went with northstar!
Nicest movers ever. Super professional and very quick. Will definitely hire them again for my next move!
Love NorthStar! Couldn’t have asked for a better moving experience! Everything was so simple and easy, the crew that packed up my place was awesome and I love that they were able to just throw everything in storage (first month free) until my place is ready! Very reasonable prices as well. Would hands down recommend NorthStar to anyone looking for movers!
Another peaceful, happy move has been executed with skill, value & class!
Thanks for getting my things all the way from SF to LA and keeping them safe for me till today.
Best Regards to you & your team!!
Did a perfect job! I have used then several times in the past and each time has been great. Thank you John Henry Wilson III, Edwin and Jovany!
Northstar is awesome. This is my third time now using them and I swear each time gets better and better. My husband and I just moved yesterday and not only were they punctual, courteous, and friendly, they were most importantly efficient, and got the job done fast with no problems. John Henry Wilson III was the lead mover and from beginning to end he was fantastic, organized, careful with our stuff, and not to mention insanely strong!! Our moving timeframe was 9-11am and John called me right around 9 to let me know they were almost there! From then on it was smooth sailing. I would not hesitate to recommend these guys to all my family and friends as well as to you yelpers. Their rating on here is truly well deserved. Moving is never fun, but with Northstar, they really make it an easy experience, they are honest, fair, and will have you in your new home in no time. Thanks again to John and his crew, you guys were the best, my husband was raving about you guys!
We recently needed to move from Calabasas to Lost Hills and our realtor recommended Gadi from NorthStar, who arrived promptly to look at the job and
give us a ‘not to exceed’ price. On the day, the team of Tony, Factor and Guido were great; fast, efficient and careful with our possessions. They even took
care to make sure everything was placed to our satisfaction in our new home. And the price came in under the estimate. Thanks!
We did a regional move from Los Angeles to Sacramento. The price was significantly higher than two other moves, but this was essentially for an exclusive
move, and we negotiated around exact packing and delivery dates and bringing plants.
The crew at both ends were excellent. They arrived promptly on time, did great protective packing, including some very valuable antique pieces and a
Steinway piano, and worked hard but carefully to load and unload. They did a little extra moving of a few pieces for us at the house and were patient as we
did some final changes on furniture placement. This company prides themselves on excellent customer service, and we agree. Kudos and thanks to Jadiel,
Randy and Brian!
After selling our condo in Long Beach, I knew we were going to need help with the move into our new house. Being pregnant with twins and needing to move a fridge along with everything else- It was going to need a crew. So I enlisted the help of NorthStar again! Yeap, repeat customer here. Although the cost was significantly more and they manage to scratch some furniture and break a pot- I was still pleasantly surprised. We paid cash and got a discount and an additional discount on the broken/scratched items. I will always recommend NorthStar to a friend or family member.
Moving really sucks. But thanks to Northstar I feel a lot better. My move was scheduled for a Saturday and given a window of noon to 6pm. I got a call at 8AM asking if I was ready (I wasn’t). So I got another call at noon and by then I was ready. They showed up, packed everything I had (one really thing I liked is not having to pack up my clothes on hangers b/c they just take the hangers and hang them on a makeshift closet made out of a cardboard box). They were in and out in 30 minutes and started driving from Fremont to Daly City. Then they unloaded in 30 minutes. Very fast, very efficient, very friendly and very professional.
Nothing bad to say here. These guys are the cream of the crop.
Nothing bad to say here. These guys are the cream of the crop.
Northstar is by far the best movers! On time, polite, professional and really fast!! Their customer service agents are very detailed and dedicated to making the process really easy. Even when you’re put on hold there is a funny messaging saying how sorry they are that you are on hold.
I have used several different moving companies over the past couple years to move across country and was extremely impressed with the service North Star provided. I moved from San Francisco to Ohio and had all my belongings delivered within 7 days. The quote was much lower then any of the larger companies so I was apprehensive but they exceeded my expectations. From the moment they arrived to pick-up my belongings to delivery the communication and customer service I received was in a class of its own! I would definitely use North Star for my next move!
I used Northstar Moving to move from Los Angeles, California to Austin, Texas. The movers showed up on time and were really fast and efficient. My belongings arrived in tact and undamaged in Austin within the allotted window period. They charged me exactly what they quoted me and didn’t throw in any additional fees or try to up-charge me once they delivered my belongings. It was a very pleasant experience all around. I would recommend them to anyone and definitely would use them again.
I’ve reviewed these guys before on a local move that went great so we decided to use them again when we moved long distance. From the estimate, to the packing to the delivery, everything was great once again.
As someone who has been screwed by crooked moving companies in the past ( they’re all over be careful ) it’s a relief to get a company that tells you up front if something’s going to be delayed, cost more, etc…
Good company and good people. Jadiel c, Omar l and Gino were efficient and respectful.
As someone who has been screwed by crooked moving companies in the past ( they’re all over be careful ) it’s a relief to get a company that tells you up front if something’s going to be delayed, cost more, etc…
Good company and good people. Jadiel c, Omar l and Gino were efficient and respectful.
Northstar was recommended by my mortgage company I recently purchased a home through. Alan arrived on time to give a quote in person. He gave me what I believed to be a fair price qoute. The day of the delivery they showed up on time with a 3 man crew (Jadiel, Antonio, Doron) and worked quickly and efficiently. The guys were personable and thanked me when ever I pitched in. I’ve never used a moving service before but I will never not use one again when I move. And yes I will call Northstar. I would definitely recommend them to others. Fair, honest and hard working.
Jason, Rene, and Rudolfo were awesome! Honestly, these guys must have burned 700 calories with their hustle. They were prompt, courteous and thorough. Even when they had to move two giant couches with lots of stairs which required the front door to come off the hinges. Impressive!
Ray and his crew were awesome! They were really professional and helpful. All of my stuff made it safely to my new apartment and they were very patient when I had no idea how to arrange my furniture! I would definitely recommend North Star
We had the best experience today with NorthStar Moving Company! We had an in town move in San Francisco – moved from Soma to Nob Hill.
The movers were at our house first thing in the morning, 30 minutes early, which was great!!
They were very professional and moved fast! They took great care in moving our furniture and had a positive attitude the whole time!
We are very satisfied with our move and would recommend this company to any of our friends. Nemer was so nice!
5 stars all around.
The movers were at our house first thing in the morning, 30 minutes early, which was great!!
They were very professional and moved fast! They took great care in moving our furniture and had a positive attitude the whole time!
We are very satisfied with our move and would recommend this company to any of our friends. Nemer was so nice!
5 stars all around.
Whoa! Totally impressed with these guys. They arrived early and didn’t stop working until the job was finished. Jason, Rene and Rodolfo made moving low stress and uncomplicated. These guys are very attentive to every need that we had and were very professional. No damages or scratches noticed so far. Thank you guys! We will be calling again and telling our friends!!
Northstat company made my move so painless and easy. Jason and his team were friendly, efficient and great. Thanks so much for making a stressful day so effortless!
Ray and his crew were awesome! They were really professional and helpful. All of my stuff made it safely to my new apartment and they were very patient when I had no idea how to arrange my furniture! I would definitely recommend North Star
I cannot say enough good things about this company. I called about 10 moving companies before booking my move with Northstar, and although I gotta say they weren’t the cheapest, I felt more comfortable using their services (a friend of moved with them in the past and had a great experience). Their costumer service was excellent (high-five to Stefy Nudel who answered all the questions I had in a very patient way), and everything went really smoothly.
They showed up within the expected time frame, were quick, hard-working, didn’t break anything, and were extremely professional. They explained all of the costs up front, and to be honest, with our help (moving stuff to the wardrobe boxes during the move, having packed the whole house prior to move-in day) they managed to make this move cheaper than we expected.
Our moving team was exceptional (team leader: John Henry Wilson, helpers: Edwin Mazo and Doron Rothstein), and I will for sure use their services again. Don’t even bother checking other companies. Northstar really is the way to go!
Luiza
They showed up within the expected time frame, were quick, hard-working, didn’t break anything, and were extremely professional. They explained all of the costs up front, and to be honest, with our help (moving stuff to the wardrobe boxes during the move, having packed the whole house prior to move-in day) they managed to make this move cheaper than we expected.
Our moving team was exceptional (team leader: John Henry Wilson, helpers: Edwin Mazo and Doron Rothstein), and I will for sure use their services again. Don’t even bother checking other companies. Northstar really is the way to go!
Luiza