I didn’t personally use NorthStar, but my parents did on the day before Christmas Eve and they couldn’t say enough nice things about them (and this from my dad who is the pickiest and most frugal man on the planet). From my mom: I can’t recommend NorthStar enough and the three guys that came to help with the move were beyond exceptional. They were fast, efficient and courteous. They never once said “no, we can’t” or “we don’t know how to do that or won’t do that.” They figured out a way to do it….”no” wasn’t in their vocabulary.
If you decide to go with NorthStar, the three guys that came to help were Richard Carillo, Carlos Arcos and Jovany Cuevas (please excuse any mis-spellings…I am having a hard time reading my mom’s handwriting). My parents highly recommend NorthStar (which says a lot because they are SUPER hard to please) and those three guys in particular. You won’t regret moving with NorthStar!
This moving company is fantastic. My experience started with the inquiry process with Beatriz which then led me to book an appointment. Beatriz was very helpful in answering all my questions and concerns and thoroughly explained the whole process for me. My biggest concern was my 65′ tv and the fact that most of my boxes contained fragile items. Beatriz ensured that the movers would be super careful and would take good care of my belongings.
The movers arrived (Ray, Ricardo, and Noe) and they did a fantastic job with everything. Ray noticed that I was very nervous about the move and about my tv breaking in the process and he did a great job in calming me down and ensuring that everything would go smoothly. Noe did a great job packing the tv. Ricardo and the whole team did a fantastic job moving all the fragile boxes down 3 flights of stairs. The whole team was awesome and I highly recommend them.
They also finished the job in the time frame that I had predicted which was a great bonus for me.
I’ve used NorthStar twice in the last 2.5 years and will use them again. The crew (Jovani, Oscar and Jesse) came on time and were very polite and energetic. They were mindful of keeping our time within the minimum (of 3 hours) and packed and moved everything really quick – without any scratches or dents. I’ve used other moving services in the past but NorthStar is the best in my opinion at least in the Los Angeles County area.
With all the given stresses of moving, NorthStar makes your moving day as smooth as possible and I can’t recommend them highly enough. After using them for three different moves (with three very different scenarios), I have found that time and time again their movers are professional and their customer service (with dispatch and the main office) leaves you feeling secure and informed that your move is confirmed with exactly the details you requested.
Our most recent move (a two bedroom apt to a one bed with loft), with James, Juan, and Jovany, proved to me yet again that NorthStar delivers professionalism and movers with enough experience to deal with unexpected bumps in the road–our movers had to deal with an unfortunate mechanical issue in their truck and a broken elevator in our apartment building (we were on the 4th floor) and nonetheless kept in constant communication with us throughout, even manually carrying our heaviest items up 4 flights of stairs when that became the only possible way to move them with the elevator out of service. Every charge was carefully explained to us, and we felt fully taken care of at the end of the process. I would not look elsewhere for movers and recommend them especially for first-time California moves when you’re unsure of what you need and when experienced movers really do make all the different.
We also highly recommend reaching out to their main reservation line (email or phone) as their customer service could not be more efficient or pleasant to deal with! Stefy and Wendy have been amazing contacts there and I will reach out to them again the next time we need moving services.
This was my second time using NorthStar because they did an excellent job moving me back from PS to SF previously. Their service was just as good this time and they even helped us assemble our bed (which was no small task).
Ana, the representative was very helpful and flexible with our scheduling changes and she made every efforts to accommodate us. We lived on the 3rd floor without an elevator but Jason and two other guys moved everything with ease.
From start to finish, it was a successful move and we will definitely use NorthStar again!
I’ve moved three times in the past year unfortunately and today’s move was great! I told Brandon and his crew that I was in a time crunch and I’ve never seen a team hustle like that and be so helpful. They did my move in 2 hours the same move that previously took more than 4 hours. This is my first review on yelp because they really deserved it!
These guys are amazing. They were significantly cheaper than the other companies I looked at. Before the move, there was a lot of communication about when they would show up, what things would cost, confirming the day before etc. All 3 guys who showed up were very polite and friendly. They worked quickly but carefully, and were nice about setting things up and arranging things at the new place, which they didn’t have to do. Best of all though, is that they didn’t try to nickle and dime me with the final charges – actually they shaved little bit off both with the time spent and the materials used.
Best moving experience I’ve had and I wish all service companies/workers were this professional!
North Star Moving is fantastic! The guys showed up on time and worked quickly and efficiently to move my husband and me into our new home. Moving generally makes me anxious and stressed, putting my possessions into someone else’s hands, but the North Star Team was incredibly responsible and respectful. I am grateful to the North Star team for executing my move flawlessly.
I’ve had the pleasure of moving roughly ten times over the last decade, so I consider myself a bit of an expert on moving services. For background on my experience, I was moving a small one bedroom apartment’s worth of items, and it took them 6 hours total, with a stop in between to drop some items off at storage. This crew was hard-working and did a thorough job of protecting and packing all my items. (My last move, for context, damaged ALL of my furniture, and I spent 5 months trying to resolve the claim. NOT enjoyable.) They also arrived early, which was a huge help when you have an afternoon slot! Additionally, it was very affordable, and they were able to accommodate me with only a week or so notice. Overall, would really recommend them!
Jason and team were as good as it gets. They were quick, professional and highly skilled it was a life saver Worth the money, i would use these guys again in a heartbeat.
The moving team Joseph, Juan and Anthony arrived right on time. They immediately took a look at the location and the amount of items that needed to be moved and begun wrapping the furniture with blankets, then proceeded to move boxes and clearing the room one by one. In just under one hour the entire apartment was packed into the truck. Immediately we went to the destination 30 minutes away. The team then once again, unloaded the furniture carefully and completed the entire move slightly over 3hrs. They took no breaks and were professional and delicate with the boxes. Definitely a very well trained team.
Joseph even pointed out the Yelp discount coupon! Very nice!
I can’t even express how easy and stress free our move was. Our last move was an absolute nightmare and we were really nervous about having another bad experience. I picked Northstar based on their great reviews here on yelp. And thankfully these great reviews were accurate!
I was already stressed about this move because I’m 8 months pregnant, but these guys were so great and the price was so reasonable, as well as things being done efficiently and professionally and in a timely manner. I will for sure use them again the next time we move and recommend them to anyone looking for a reliable moving company!!
I wanted to reach out and thank you and the crew once again for the move today. I can’t express how impressed and pleased Michelle and I are. Michelle even mentioned she’d be using your company for her personal move coming up. It went as well, maybe even better than, I’d planned. Please thank them all once more for both of us.
I can’t tell you what a pleasure it is to work with such professional and hard-working people.
This is the first review i’ve every written on Yelp but was called to do so because NorthStar was so great! The movers showed up early which worked out well for me but they were clear that if i wasn’t ready they would wait and start at the agree’d time no problem. They were really nice and professional and they worked very fast and super hard, were accommodating to all my various requests to do things this way or that, didn’t damage anything and on the move in put everything exactly where i wanted it, even when that meant moving a few of the larger pieces a couple times. Totally worth every dime!
I had a smallish move within San Francisco and went with NorthStar based on the Yelp reviews and their excellent Yelp deal. I couldn’t have been happier with everything. I called only a week or two before I needed to move and they had one of the days I requested. The three guys were really polite, efficient, and nice. At my new place, the guys asked where I wanted everything. At the end of the the move, they even put my bed frame together and put the mattresses on it!
I used NorthStar Moving Company in late November to move from San Francisco to Mill Valley. I have nothing but great things to say about the service and professionalism I experienced with the company. The team was punctual, courteous and professional the entire time and made sure I was completely satisfied with the handling and arrangement of my things. I HIGHLY recommend these guys and will certainly be using them again if I ever have to move.
We chose North Star based on their Yelp ratings and reviews, and we then had a great moving experience with them. Our team (Ariel, Jadiel, Isaack M, and Javier) were all professional, and we had a zero-damage move. They arrived on time, and we got the move done several hours faster than estimated, so it came in approximately $500 under the estimate. Everyone I interacted with at North Star was professional, from the original phone receptionist, to the estimator, and to the movers themselves. I’d highly recommend them for Los Angeles moves.
I decided to call NorthStar after getting a recommendation from a friend/colleague who has ONLY ever used NorthStar for his multiple moves, and who assured me these guys are the best.
Alex Ramirez arrived at my place for the estimate and was ever-so professional, efficient and assured me my furniture would arrive in Los Angeles (from San Jose) promptly and 100% in-tact, no questions asked. And, perhaps, most importantly, the estimated price was very reasonable.
Sure enough, come moving day, the crew of 4, lead by Nemer, was careful with my valuables, extremely thorough and packed and loaded quickly.
Three days later, my load arrived at my new home in Los Angeles and Joseph Vanegas and his crew of three were FABULOUS. Within 4 hours my boxes were unloaded in my 3rd floor condo and EVERYTHING was accounted for and in-tact, as promised. It’s also worth mentioning, they don’t just unload the boxes just anywhere; they’re more than happy and willing to put the furniture where it belongs and, of course, reassemble when necessary. THEY ARE A FULL-SERVICE CREW.
Throughout this entire process, my assigned project manager, Alex, checked-in regularly, making sure I was a satisfied customer. And when all was said and done, Alex called one last time to ensure my move was complete and up-to-par. I told him, like my friend who gave me the initial recommendation, I would only ever use NorthStar, moving forward.
My easiest and the cheapest move EVER! These guys are as good as it gets! We moved on Halloween day 2013, Oscar and his team were awesome: 1) due to our mistake, they arrived at our address in the SF instead of Berkeley. They drove to Berkeley across the bridge at no charge! 2) Due to the high slope and the narrow road, the truck could not be parked near the new house. Oscar and his team had to carry all the boxes up the hill and up the stairs! I would never move with another company!!!
I decided to call NorthStar after getting a recommendation from a friend/colleague who has ONLY ever used NorthStar for his multiple moves, and who assured me these guys are the best.
Alex Ramirez arrived at my place for the estimate and was ever-so professional, efficient and assured me my furniture would arrive in Los Angeles (from San Jose) promptly and 100% in-tact, no questions asked. And, perhaps, most importantly, the estimated price was very reasonable.
Sure enough, come moving day, the crew of 4, lead by Nemer, was careful with my valuables, extremely thorough and packed and loaded quickly.
Three days later, my load arrived at my new home in Los Angeles and Joseph Vanegas and his crew of three were FABULOUS. Within 4 hours my boxes were unloaded in my 3rd floor condo and EVERYTHING was accounted for and in-tact, as promised. It’s also worth mentioning, they don’t just unload the boxes just anywhere; they’re more than happy and willing to put the furniture where it belongs and, of course, reassemble when necessary. THEY ARE A FULL-SERVICE CREW.
Throughout this entire process, my assigned project manager, Alex, checked-in regularly, making sure I was a satisfied customer. And when all was said and done, Alex called one last time to ensure my move was complete and up-to-par. I told him, like my friend who gave me the initial recommendation, I would only ever use NorthStar, moving forward.
We have been very pleased with NorthStar. We have recently used them for one cross country and one local move. Both times Alex worked closely with us to understand the moves and the special needs. Tim and his crew were fast and very careful in how they handled our antique furniture and collectables for both moves. We would be happy to recommend them and would use them again if we need to move (but we hope not any time soon.)
We hired Northstar to move my elderly parents and they could not have been better! Our initial meeting for the free “not to exceed” estimate was great, and we loved knowing what our maximum cost would be. Then the day of the move, the 3 movers arrived a few minutes EARLY, they were all friendly, careful with everything, and very efficient. They actually wound up finishing way ahead of the estimated timeframe, not a thing was broken or misplaced, and all went smoothly! They really made the move simple and effortless for my parents!! Thank you Northstar!!!