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Testimonials
Two years after our move from SF to LA, we have returned to SF! Unfortunately, we could not use NorthStar for the move back (my husband’s company paid for the move so we were stuck with their choice of movers). I say unfortunately because our experience moving with NorthStar was superior to our current experience.
Due to issues with our current move, I’ve had to contact NorthStar on multiple occasions for information and records from our last move. Despite not having our current business, Ram, Daisy, and the whole team at NorthStar have been nothing but helpful, courteous, and professional!
Due to issues with our current move, I’ve had to contact NorthStar on multiple occasions for information and records from our last move. Despite not having our current business, Ram, Daisy, and the whole team at NorthStar have been nothing but helpful, courteous, and professional!
aces. they did a great job from start to finish on my local move in Pasadena. what moving company ever receives a 5 star rating? i enjoyed working with them. punctual. a good bit of hustle. and no damages to any of my things. i heard that they train their workers properly and it shows. recommended. this is a real company who wants to earn your business. thanks guys!
This was my first time using NorthStar, and they were amazing from my very first contact with them over the phone through to the end of the move. Their customer service and follow-up is excellent, the pre-move estimator was fabulous and accurate, and the movers were timely, professional, and efficient. Overall, a wonderful experience.
This is my second time using Northstar – both times we had a two stops before our final destination. The guys were courteous and organized and our things were in perfect shape when they arrived. The foreman even took apart and put back together the jigsaw-esque base of my Sleep Number bed. They even helped a couple college kids get my old couch out of my building.
I’ve moved a few times but this was the first time I used NorthStar. They are as good as it gets! Although their hourly rate is a little more expensive, they use 3 movers instead of 2 which makes it go faster. So you pay more per hour, but likely for fewer hours than a 2 person team would charge. Also there is/was a coupon through Yelp that can make it a little cheaper.
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
The move went very well and totally stress free, thanks to the professionalism of the movers and their sense of keeping the customer happy. Right from arrival, packing, moving and unloading.Despite an hourly rate, I was surprised to see they were very fast. They took care of some packing as well and were fast too.
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
I used Northstar for a move two years ago, had a terrific experience and decided to use them again. They did not disappoint and were excellent the second time around. There was a lot of communication throughout my move process to make sure everything went smoothly. The three movers were extremely professional, helpful and patient. My furniture and valuables were moved in with no breakage and no hassle.
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!
My roommate and I used NorthStar to move back in April, they were the best moving company I have ever dealt with. Customer service on the phone was stellar, the moving crew was on time (didn’t think that was possible), they brought wardrobe boxes and were so quick! They moved us from our old 2 bedroom apartment into two separate places down the street from each other. The whole move was quick, and the three guys that moved us were really nice, professional, and were careful when they moved our artwork and other “breakable” pieces. Literally all of my friends use NorthStar, you cannot go wrong.
Celina from NorthStar hooked it up. The Three guys that she sent over for help went above and beyond my expectations. Don’t what I couldn’t of done without their help and especially with Celina expertise. Thanks Northstar for making moving a snap!
These guys were awesome. They completed moving our apartment to our new house, from the westside to the west valley in 2.5 hours. Seriously. I will caveat that everything was boxed, we moved most of the boxes ourselves and they had mostly just the furniture to move. But still, it was a 2 bedroom apartment. The three guys worked very quickly. Didn’t damage anything, didn’t try to sneak in extra charges. Good, honest movers. We had purchased a deal on Yelp that helped with the cost but they were reasonably priced anyway. Definitely recommend.
This was my second time using NorthStar Moving and I think I have found my moving company for life! They came on time, were very friendly, fast, efficient, and respectful. I have an extremely large sectional couch that would not fit through the door of my new apartment but they managed to get it in through the window after trying everything else possible. I will not be using any other moving company as long as these guys cover where I need to move to next!
Outstanding
I had used Northstar for a move years ago and forgot how great they were! I was able to move mid-week so I got a discount, plus the $50 Yelp deal, so it was a bargain for the excellent service I received. There was a TON of communication before the move, confirming that I understood every charge and double confirming arrival times. They got there exactly on time and had me moved in less time than expected. The three movers were extremely helpful, understanding, patient, and professional. My furniture and valuables were moved in with no breakage and no hassle. I would recommend them highly!
I highly recommend NorthStar Moving. David and his guys moved me from Redwood Shores to SF and it was effortless on my part. They wrapped all my furniture and moved it with care. They even took apart furniture that I didn’t even know came apart because they were preparing for small elevator and doorways in SF. I felt that was super pro-active and showed their experience. They put back together my furniture so fast I was really impressed. I’m still unpacking but haven’t found one nick, scratch or broken item yet. They did an amazing job and took away some the stress that typically comes with moving.
Oh, and like others have mentioned they do arrive early so be ready an hour before your time slot.
Oh, and like others have mentioned they do arrive early so be ready an hour before your time slot.
these movers are really awesome, 3 guys showed up on time and moved stuff from my 2 bedroom apt in under 4 hours, great guys, very reliable and safe movers
NorthStar was great to work with! I worked with them on two different moves I did. They were on time, fast, helpful, and got the job done!
I had an absolutely wonderful moving experience with NorthStar. Once they arrived, all of my furniture was loaded into the van within 45 minutes, including the dismantling of an L-shaped sofa. Once we arrived at the new apartment complex, they were aware of an even better way (back door) to get the furniture into the apartment complex because they had been there prior. I would recommend this company to anyone for a local move. I will most likely use them again when the time comes.
Seamless process! I moved just across the Bay from SF to Berkeley, and North Star made it very easy. Booking was straightforward, and they checked in to confirm the day before. 3 movers came, and were friendly and professional. Packed my room up quickly and were on their way. Unpacking was just as simple. Side note- my room in both locations was located on the 3rd floor, stairs only, but the crew was not phased, and efficiency was not compromised. Yelp deal obviously was a nice touch.
Only downside is that they gave me a 6 hour window of when they were coming (between 12-6). I was a little worried about having to wait around, but they actually arrived at 11:50am, so it wasn’t an issue.
Only downside is that they gave me a 6 hour window of when they were coming (between 12-6). I was a little worried about having to wait around, but they actually arrived at 11:50am, so it wasn’t an issue.
Awesome movers!
I have now used NorthStar for two moves, and definitely recommend them. Both times, the crews showed up on time, worked efficiently, and tackled challenges with skillful, professional problem solving. The rates I received were competitive (and I appreciated the repeat customer discount!) and the movers did not add any hidden charges. NorthStar did a great job of getting everything to the new place – now it’s just on us to unpack!
Mr. Ron Cohen, Project Manager
Northstar Moving Company
Dear Mr. Cohen,
It is my pleasure to write this letter of commendation for one of your moving crews as they completed the first stage of our move out-of-state. From their early arrival to their afternoon departure, every procedure they made, every interaction with my wife or myself, and every item they prepared for storage and movement was done with courtesy, extreme efficiency, and tireless diligence.
The crew lead, John Henry Wilson III masterfully coordinated the sequence, insulation, and loading of our valued goods. It was obvious that both Ariel Camacho-Ramirez and Steven Anthony Cavazos respected their crew leader, in no small part because he always worked with them and worked fully as hard as they did. There was never any wasted time or movements. Their work reflects well on Northstar Moving and its managers.
I have appreciated working with you to coordinate our major move. Hopefully, this same crew will be able to complete the 2nd phase of the project. Please arrange to have a copy of this letter posted in each man’s personnel file and perhaps a copy for each personally. Those are the type of employees the company should go to every length to retain.
Most sincerely,
Shawn Hansen, customer
The packing part of moving is horrible but they made it easy. They were quick, nice and around the same price as others I checked out. They kept me informed and called me to give exact times. Even checked up afterwards to make sure all went well. Hopefully, do not have to move again but would use them again.
The packing part of moving is horrible but they made it easy. They were quick, nice and around the same price as others I checked out. They kept me informed and called me to give exact times. Even checked up afterwards to make sure all went well. Hopefully, do not have to move again but would use them again.
A flawless, seamless and painless move! We recently moved from Los Angeles to San Diego. We contacted NorthStar who was willing to come give us a quote. We worked with Ilan (ask for him), who helped us figure out the most cost effective move. On move day, the team arrived, as anticipated. The worked hard and efficiently, but took great care in wrapping our furniture and breakables. They had it down to a science. When they unloaded, they too, were incredible. They made sure everything was in its place before they left. Overall, an amazing experience. I would use them again.