Northstar is SMART.  They know that enthusiastic word-of-mouth will get them more business than a Yellow Pages ad, and so their business model is based on making their customers happy.  They invest in it.  Moving is a leap of faith and can be quite emotional – you’re entrusting your entire estate into someone else’s hands, as well as making a big change in your life.  Do yourself a favor and do it with these guys.  For a competitive price, I received premium service.  From Wendy who worked with me to get the ball rolling.  To Ilan, who personally came out and gave me an estimate that he guaranteed wouldn’t be more than what the contract said.  To Juan Carlos, Jaime Pevromo, Miguel Garcia, and Rafael who packed and on-loaded our stupidly-heavy furniture – sometimes on their BACKS – with the strength of Norse gods and the easy, sweet attitudes of relaxed surfers: they treated everything as though it was their grandmother’s and did a more thorough job of packing and protecting than I would have done myself.  Our off-loading crew, Jesus, Juan Carlos, Giovani, Ramir, and Matt had the additional burden of trying to find parking for a 22-foot truck in downtown San Francisco (I’m too embarrassed to admit to how long it took them – it’s my fault), but they handled everything with great style and grace.  Even the dispatchers on the phone – such as Cesar – were exceptional – they speeded up my delivery date – just to help me get into my job faster.

Honestly, if every company acted like they really cared about what customers would say about them – they would act more like Northstar.  I can’t say enough nice things about these guys.  Responsible, professional, competitive, and customer-focused.  You won’t be disappointed if you go with them.