The team was punctual, fast, and polite – our move went very smoothly. They worked with us to make sure they got everything at our old place and that everything ended up where we wanted in the new one. We’re very grateful for their hard work!
Testimonials
Setting up the move was very easy. The team was efficient and provided me with a reasonable quote
and excellent timing options.
On the day of the move Edgar and his team arrived on time and were very efficient. They wrapped all
our furniture in great detail and were very friendly and courteous. They also boxed many delicate items
and were very safe in the handling of all items.
The team called me multiple days in advance to confirm, while also calling the morning of to let me
know when I should be expecting them. The process was very turn key and made for a non-stress move.
Would definitely recommend their services moving forward.
Thanks to the team for their great work
It was truly a “no stress” move for us…..again!
Thank you guys!
On the day of my move, the movers were on my way to my place and unfortunately ran into some unforeseen major traffic and rerouting due to a march on Market St. Jason reached me and we both realized it would be very difficult to get to my new place off of Market St. Therefore, he was able to get another crew to do it the very next morning. That was important as I needed to be out of my old place.
The pickup went smooth as the three man crew was friendly, organized, and worked hard. They didn’t even take a break. The first drop off went well as I asked if the movers could finish by a certain time as I had an important meeting and could not reschedule. They revved up and made the drop off in under an hour.
I’d recommend Northstar specifically because of their flexibility and ability to uphold last minute requests. Thank you.
George
A group of 3 guys arrived at our old apartment: Mike (team leader), Mordechai & Juan. But before that they called us an hour before arriving to give us a heads up of when we should be expecting them.
We met them downstairs and they gave us the lay of the land. We all went upstairs and they took a look to see what they were going to be dealing with. Mike then went over forms with me and we signed whatever we needed to sign and then he said, “alrighty, we’re going to grab our gear and get started”. And they did.
They had an awesome system and knew exactly how to handle things. They took great care in wrapping our furniture up carefully and they all worked efficiently. They were able to load up our studio full of stuff in a little over an hour.
We’re such noobs at this whole “hiring movers” and felt super uncomfortable seeing other people do things that we are somewhat capable of doing ourselves but mike made sure to make us feel ok.
Even schedule the entire move was easy!! My representative was a woman named Ana and she was so sweet and answered all of my questions and concerns! I also spoke briefly with Gloria (on accident…silly me made duplicate accounts ) and she was very friendly as well!
At the end of our adventure they set our items in the general area of where we wanted them; we then went over paperwork and billing.
North Star charges per hour which I’ve always been a little hesitant about with companies and individuals. I felt that anyone hired to do the actual labor wouldn’t work as quickly or efficiently as they can only to get more money/hours out of me. But honestly these 3 men were amazing. Thank you for everything; for your hard work, your professionalism and your kindness.
We will most likely be moving next year or the year after again…..guess who I’m going to call?!
Ron Cohen once again was the awesome point of contact, the manager who helped make all of the arrangements for me.
He sent an AWESOME crew, of William P (the leader), Jorge L and Bryant, and those 3 packed us up SO well, and went above and beyond asking us what we still needed or even just mildly preferred to not have packed yet, and they left those things on purpose. This was huge since we have a newborn with many helpful devices we got to keep that last night in our place.
The next day a 4th guy, Reynaldo was added to their crew to finish the pack and then do the move. When ready for moving they sent over a 2nd truck with yet another 3 guys (wow!) and everyone was friendly and carefully asking where we wanted things. Use them!
From the very start, I had a bit of a parking issue being on a cable car line and my expectation of a smaller vehicle. The moving truck is very big (easily taking up 3 parking spots) so make sure to have enough loading area for it. I only had 2 spots reserved. Despite the underestimation of size on the part of the booking agent, the team did their very best. After several tries fitting into different size spots, they parked around the corner a block over to load my belongings.
Edgar and the entire team of 4 guys were extremely quick-witted and helped problem solve during a very stressful situation, and to top it all off, had an amazing attitude. Several times they were asked to move by residents, cable car operators, and cars honking incessantly, and luckily they finally secured closer parking. They were patient, hardworking, fast moving, and careful with my things the entire time. I don’t think my move would have happened without them.
I would definitely recommend this team, especially to anyone looking to make their move efficient and as relatively stress-free as possible.
So grateful they came to the rescue!
Dear Carrie,
The Women In Green Forum team would like to personally thank NorthStar Moving
for their partnership with the 2018 Forum.
NorthStar Moving facilitated the pick-up and drop-off of a stationary bike set that we
provided for our attendees. We’ve received feedback from multiple attendees that
greatly enjoyed being able to hop on a stationary bike while sitting in on one of the
sessions. This experience would not have been made possible without the generous
efforts of NorthStar Moving Company!
NorthStar’s excellent service was integral to the event’s success and I hope to work
with them on other productions in the future.
Sincerely,
Miranda Goss, Project Coordinator
They made me and my husband’s move smooth and stress free.
They were fast, efficient & professional!!
Look NO further!
Highly recommend!
Logan finished the same job within 8 hours but the distance was 45 miles! I won’t be using anyone else but NorthStar going forward for all our moves. Not only that, they finished it with a smile and a positive vibe through the heat!
To keep this short & meaningful, I’ll just say this..
TOOK 4 HOURS TO LOAD , when previous movers took 6 hours.
For those who want details..
Logan & his team are very professional. Starting with initial phone call with approximate arrival. They came on time, & worked diligently. With such a positive attitude. It’s tough as it is, being on the sidelines while others (albeit hired) are sweating in this heat. Logan & his team didn’t make us feel bad, at all. Absolutely professional. And all our furniture & boxes were handled with care.
We live in a 2b2b apartment, with our share of belongings being a family of four. Thank you, LOGAN & team. Thank you, NORTHSTAR
Gratitude. That is what I feel after a long hard moving day today. Normally, I would wait a day or so before extolling the virtues of a great experience with a business.
Today is an exception. I am so grateful there are people in the world who are professional yet kind, hard working yet patient, serious yet generous. . . . Every person I spoke with and worked with from NorthStar Moving Company were exactly like this.
My dear late friend, Cassandra E., wrote a nice review of NorthStar Moving in November 2016. I kept that in the back of my mind for the next time I needed to move houses.
That time came this month. I requested a moving quote from NorthStar via Yelp, and Alice K. from their Southern California headquarters messaged me back in less than 5 minutes, maybe it was 2 minutes, fast!
Alma Lopez, who works on the Client Loyalty Team under Alice, called me about 10 minutes later to ask about all my move details. She sent a complete proposal about 10 minutes later. It was a good proposal and roughly the same as other moving company rates Yelp sent my inquiry to without my asking (Geez, I wish Yelp wouldn’t do that).
Alma was very courteous with the many questions I had during our several phone conversations. I agreed to their proposal and confirmed my move with NorthStar.
The day before my move (yesterday), Jason Gonzales, the Operations Manager, called to confirm all my details and review the costs for the various extra things I needed; such as moving belongings from 2 separate storage lockers, with one accessible only by elevator, and then picking up more items at another site.
Then, this morning, the day of my move, both Jason and the lead mover, Edgar, called to coordinate my ETA to the storage facility. Edgar and his crew of 3 men were early, waiting, and ready to work.
These young men all had wonderful attitudes, were very friendly, and super hard working. I had a 26′ truck to fill up with some very heavy furniture and Edgar, Isael, Carlos, and Rodolfo efficiently and carefully made that happen.
They did not do a lot of talking between them, because it seemed they each knew exactly what to do and knew the role each was to perform. I was quite impressed with that.
Watching them work made me envision images of Aztec and Mayan warriors . . . strong, proud, and on task.
My move went as well as I had hoped it would. It was emotion free (this time) and made almost effortless for me by Alma, Jason, Edgar, Isael, Carlos, and Rodolfo.
I felt Jason was extraordinarily generous in keeping my costs down even with some of the extras I requested. Thank you, Jason!
And, I can’t thank Edgar and crew enough for their thoughtful interactions with me and literally worrying if I was happy with their work. These young men are honorable and sensitive while getting the job done.
NorthStar Moving Company is a gem of professional coordination, teamwork, and human spirit.
Review 0182
Feel.
Had three guys move me out of my one bedroom/studio into a three story townhouse. They were incredibly careful and thoughtful with all of our things and worked hard. The new unit had three stories and no elevator, which isn’t a cakewalk, and they had great attitudes the entire time. This is my second time using Northstar and I’d recommend them for anyone moving in the LA area. Great guys and made the process very stress free. They did a good job and I was glad to have them.