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I was very cautious as I’ve had bad moving companies in the past, but trusted the other reviews on yelp and booked Northstar for a local move of a 3 bedroom house in Scottsdale. Here are the key points I wanted to share:
– The team showed up on time within the two hour window I was given. The lead called me about an hour before they were going to arrive, and then again about 15 minutes before they got to my home.
– The move went great, and without any problems. Jay, Lupe, and Ronnie all did a fantastic job.
– The pricing was fair. They provided the price list all up front which was an hourly rate + materials in my case. They offered to do a not to exceed estimate up front, but I declined since I was confident we could do it all in a half day. They did not attempt to gauge me with additional costs, and the final price was very close to what I estimated it at.
– The corporate office called me twice to make sure everything was going well – once in the middle of the move to make sure there was anything that needed to be changed (there wasn’t) and once after it was done to make sure everything went as expected (it did).
Testimonials
These guys earned every penny! Deon and Jorge were the best! They were always smiling and happy, not to mention very accommodating. They went above and beyond the call of duty, helping out with things that were not in their “job description”! They really made the move bearable. I really didn’t want to go through another move (transitions, you know) but it had to be done and they made it as painless as possible! I highly recommend Northstar Movers and please ask for Deon and Jorge. And tell them Laurie, Bruce, And Logan say hi! These guys are great, you won’t be disappointed, I promise!
Larry, CJ, Matt helped me move all my furnitures and packages and put them in the new house as if they were in the old one. They are fast, careful and professional. Really friendly guys. If I will move to a new place next time, NorthStar is my first choice if available.
Special thanks to these three men. They helped me save lots of troubles.
Special thanks to these three men. They helped me save lots of troubles.
I’m very very happy with the service and professional attitude of the movers. They were timely and showed great care with all our furniture. I will definitely recommend this company to all my friends and family. Mario was really terrific.
I used Northstar again to complete my move from a second storage location. I had a different team but the same excellent service. They were punctual and efficient. Lamar was terrific. I will continue to recommend them.
I used Northstar again to complete my move from a second storage location. I had a different team but the same excellent service. They were punctual and efficient. Lamar was terrific. I will continue to recommend them.
We used north star movers for our move yesterday and we had a great time.
The movers were very late due to a truck breaking down on another job, but they were kind and communicative about it, and gave us a discount on the move because we had to wait so long.
Once they arrived, the movers were fast, efficient, and knew what they were doing. They were funny and easy to work with.
I was very happy with their work. I’ve moved 4 times in the last 5 years due to work circumstances and I’ve used northstar every time. Their crews are always professional and friendly.
If I could give them 6 stars, I would.
The movers were very late due to a truck breaking down on another job, but they were kind and communicative about it, and gave us a discount on the move because we had to wait so long.
Once they arrived, the movers were fast, efficient, and knew what they were doing. They were funny and easy to work with.
I was very happy with their work. I’ve moved 4 times in the last 5 years due to work circumstances and I’ve used northstar every time. Their crews are always professional and friendly.
If I could give them 6 stars, I would.
this entire company was top notch from start to finish. i called in an emergency situation and they managed to sqeeze me in THE NEXT DAY!!!!!! they got the entire move done in FOUR HOURS!!!!! i would recommend these folks to absolutely anyone.
Great service all over. From the estimating stage where Gil came in and saw everything to the final details. Moving a 2 bedroom house full of baby stuff into a new house took 6 hours. Randy the foreman was great too. Asking where we want everything and getting it to fit.
Nothing but good things to say about these guys.
Thank you.
Nothing but good things to say about these guys.
Thank you.
Vatche, Jonathan , and Abraham did an amazing job of moving us! They were timely and super nice and helpful. We had so much stuff to move out of a storage unit but they handled it all really well. Thank you to Northstar for accepting our reservation last minute and providing us with such great service. We will definitely use you guys next time we need to move. Hopefully Vatche, Jonathan and Abraham will be available when we do move next time. Thanks again!
Great professional service. Jay was a rockstar and his crew victor and lupe did a great job. They treated my target and IKEA furniture like they were priceless antiques. Worked hard and got it done fast. Would use them again for sure.
Bit apprehensive based on the mixed-bag of Yelp reviews, but I needed a moving company last-minute so did not have a lot of options. All in all, had a very good experience with North Star.
I had only booked the movers the day before the move, was given a 12:00-6:00 time window.
Movers gave an hour’s notice at noon like they said they would, then actually showed up a bit early (12:45).
It was a small move but required three pickups at three different locations before the eventual move in. Ramiro and his two crew were very efficient, respectful, and careful with my stuff.
Their pricing model is not ideal but was explained to me fully over the phone before I booked, so there were no surprises.
I had only booked the movers the day before the move, was given a 12:00-6:00 time window.
Movers gave an hour’s notice at noon like they said they would, then actually showed up a bit early (12:45).
It was a small move but required three pickups at three different locations before the eventual move in. Ramiro and his two crew were very efficient, respectful, and careful with my stuff.
Their pricing model is not ideal but was explained to me fully over the phone before I booked, so there were no surprises.
The team of Randy, Joe, Ricardo and Prum did an amazing job moving my huge piles of stuff up into my 2nd floor duplex. They were courteous, fast, careful and professional. They were a pleasure to work with and did an excellent job. I own heavy things, like a 10 foot dining room table, that required some problem solving and geometry to get in the apartment. They did it! They even moved my piano without question! They were respectful of my belongings and even allowed me to change my mind a few times. I had a lot of stuff, and they did it fast without complaint! They made today, which could have been a headache, a pleasure.
I moved this past Sunday. My scheduled pickup got pushed back later than I expected. I had a hard deadline I needed to make and the office was very on top of the situation and made sure that I was out on time and happy with the move. The guys who did the moving are absolutely amazing, they work really hard and work really smart. They have all the equipment you could possibly need and they got a mammoth couch up stairs safely and unharmed, I was extremely impressed. It’s a good company with good people, I would recommend!
Was making the biggest move from Marina Del Rey to DTLA. Carlos, Dennis and Louis were a huge help, super nice, efficient and easy. There is nothing that causes more anxiety for me than anything, and they made it very painless. They killed it.
This is now the second time using NorthStar and I wouldn’t use anybody else at this point. I have had very bad experiences in the past and they are very professional and responsive.
Carlos and his team come highly recommended from me and my girlfriend. It was the second move actually with Louis and he is one of the most hard working people I have met. Use this guys! Don’t go anywhere else, not all 5 star reviews are equal.
Thanks NorthStar!
This is now the second time using NorthStar and I wouldn’t use anybody else at this point. I have had very bad experiences in the past and they are very professional and responsive.
Carlos and his team come highly recommended from me and my girlfriend. It was the second move actually with Louis and he is one of the most hard working people I have met. Use this guys! Don’t go anywhere else, not all 5 star reviews are equal.
Thanks NorthStar!
George and his crew did an amazing job. I’d hire them again in a heartbeat! Thanks for making our move enjoyable.
Vatche and his crew arrive promptly as scheduled. Wrapping and packing of our furniture and goods proceeded with great care and attention. Vatche and crew were personable, and the move was stress free. I highly recommend them, and will use them in the future.
I needed to move in a matter of 3 days. After calling several other moving companies and NO one calling me back, Ana at North star not only told that yes they can help me, but also eased my mind that all would taken care of.
The customer service people even called on Sunday (when they are closed) to confirm the move on Tuesday.
The movers:
David
Brian A.
Wilber
Called at 7:15 in the a.m. letting me know they were 10 minutes away.
The window of time was 7-9 and I was thrilled not to have to wait long.
Once these guys arrived there was no messing around to keep the clock ticking.
They hustled and got the whole job done with in the 3 hour minimum that I was quoted.
I actually paid LESS then I expected.
If you need movers this is a great company.
I would also ask for this specific team of young men.
I would use them again in a second if I need their services
The customer service people even called on Sunday (when they are closed) to confirm the move on Tuesday.
The movers:
David
Brian A.
Wilber
Called at 7:15 in the a.m. letting me know they were 10 minutes away.
The window of time was 7-9 and I was thrilled not to have to wait long.
Once these guys arrived there was no messing around to keep the clock ticking.
They hustled and got the whole job done with in the 3 hour minimum that I was quoted.
I actually paid LESS then I expected.
If you need movers this is a great company.
I would also ask for this specific team of young men.
I would use them again in a second if I need their services
On time. Dependable. Awesome Rates. Highly recommend and will definitely use their services again!
“Woohoo! As good as it gets!” is the default Yelp message that pops up when you give a company 5 stars. This is my fourth time using NorthStar, and I can honestly say that their moving service lives up to it. Moving is stressful, but NorthStar makes it so much easier. They bring 3 movers and a big truck and a bunch of moving supplies. They take care not to damage anything. For instance, my artwork got wrapped properly and despite the fact that it’s fragile, it came to the new place pristine! Same with my furniture. They do all the heavy lifting and work efficiently. I *highly* recommend NorthStar for your next move!
So I’m used to moving all my stuff from one apartment to the next on my own but this time I decided to hire movers. First because both places (moving from and to) had an insane amount of stairs and second because I just bought a new bed and it’s a pain in the @ss to take it apart and put it back together by yourself.
From the initial phone call with Nancy, to Junior and his crew arriving on time and coordinating the job, Northstar was nothing but professional and efficient! They had tons of garment boxes and packing supplies on hand. And best of all, they didn’t purposely drive slow from one location to the next so they could charge me more.
I shopped around for movers and some of these companies (like Hippo movers) were total money-grubbing, sleezy, @ssholes. Boy am I glad I gave my money to northstar movers instead.
From the initial phone call with Nancy, to Junior and his crew arriving on time and coordinating the job, Northstar was nothing but professional and efficient! They had tons of garment boxes and packing supplies on hand. And best of all, they didn’t purposely drive slow from one location to the next so they could charge me more.
I shopped around for movers and some of these companies (like Hippo movers) were total money-grubbing, sleezy, @ssholes. Boy am I glad I gave my money to northstar movers instead.
This was my third time in 20 years using NorthStar for a move. I am so grateful that they have maintained their high level of professionalism in all that time. My home is under remodel while we are living in it. Mario, Lamore & team were great at helping me figure out where all the furniture from the living room and dining room could fit in other rooms & moving items between multiple floors. Most importantly, they were great at keeping me calm when I was stressing out over other things. This was not an easy job as they were moving antiques, heavy marble tables and oversized pieces up stairs, around tough corners and into small spaces. They have extremely reasonable rates, arrived on time & called ahead as promised. They do charge extra for wrapping delicate items but it’s worth the time & expense to keep items nick-free and safe. Given how reasonable their hourly rate is, pay the extra (!) since anyone who cares about their antiques should oversee the process and wrapping themselves. Don’t expect the movers to have the knowledge of an antique dealer & automatically know the value of your grandmother’s dining room chair set; but if you tell them, they handle items with kid gloves.
I highly recommend this company. I will be using them again next month when all this renovation madness is over and everything goes back into its place!
I highly recommend this company. I will be using them again next month when all this renovation madness is over and everything goes back into its place!
This was by far the best experience I’ve ever had with movers. Kevin P and Jesus G were my movers and they were OUTSTANDING. They were super nice and helpful…fulfilling every request. They were also quick and efficient. And…they got my stuff home without one scratch. I couldn’t be any happier with my experience. I will definitely be using them again for the next move!
Great Company. Needed a moving company on short notice, and they came through big. They came in, got right to work, and had great attitudes. They also have a great customer service department, which followed up before and after the move to check in.
We are just wrapping up the first part of our move from Oakland to Vancouver, Washington. Kevin and his crew did an AWESOME job today. We had prepped and packed for almost a week, and were ready when the crew showed up. Kevin was professional, helpful, and friendly as were the entire crew of 5. We have a 4-level house in the Oakland hills, and it is difficult to get to. From the moment they arrived, the crew went to work and didn’t take a single break. They got our 3,100 square foot house loaded into their truck in four hours, all with a great attitude and attention to detail. They were the hardest working team we have ever seen. We were pleasantly surprised, as we have always moved our own stuff, and this is the first time we have used professional movers. We could not be more pleased.
Even though the price had a lot of add-ons from the original quote, we had a LOT more stuff than we thought and the weight came out well above the initial cost. This was anticipated and Jason at dispatch made it all clear ahead of time, so there was no confusion.
Overall, I would HIGHLY recommend NorthStar, and in particular, Kevin. He was super professional, friendly, and helpful to us throughout the process. THANKS MUCH!!
Even though the price had a lot of add-ons from the original quote, we had a LOT more stuff than we thought and the weight came out well above the initial cost. This was anticipated and Jason at dispatch made it all clear ahead of time, so there was no confusion.
Overall, I would HIGHLY recommend NorthStar, and in particular, Kevin. He was super professional, friendly, and helpful to us throughout the process. THANKS MUCH!!
These guys are as professional as it gets. They arrived on time, had all the packing equipment we needed to protect the furniture and fragile items. They worked so fast, had our 2 bedroom/2 bathroom apartment packed up in no time at all. The 3 of then were also courteous and had a very positive, can-do attitude. Moving can be very stressful, but this one was the easiest I’ve ever done thanks to Northstar. They handled furniture disassembly and reassembly too, which was amazing since I had lost the instructions to several of the items like the entertainment cabinet. I have to say that I would absolutely use this company again, and would recommend them to a friend or colleague without hesitation. I’d use them even if they cost twice what they do, very affordable and excellent experience. Ask for Jesse, Emanuel and Emannuel, you will NOT regret it!
Vatche and his crew from NorthStar made moving a surprisingly smooth and painless experience. They arrived early and moved quickly. They wrapped all my furniture COMPLETELY, leaving no areas exposed which could get dirty or scratched (i.e. mattress, sofa, tables). I didn’t need to tell them anything as they were very experienced and professional, knowing exactly what to do.
All I had to do was sit back and watch them work. I would use this company again 100%, especially this crew.
Thanks Vatche @ NorthStar
All I had to do was sit back and watch them work. I would use this company again 100%, especially this crew.
Thanks Vatche @ NorthStar