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I’ve now moved twice with this company. Both times were as flawless as you could except a stressful moving day to be. Where’s the recommend-to-everyone button?
Local Move
Erik, Isael, Carlos, Rodolfo, and Ray helped us move heavy furniture up three flights of San Francisco stairs. Everything looks fantastic and they were happy to help us get everything situated before heading out. Very pleased! A few tips:
* There’s a coupon on Angie’s List to get a $100 off
* If you pay in cash, they also give a 3% discount
* If you want to bring your own packing material, make sure you ask what type of packing tape they’d prefer. We bought lots of tape beforehand but were surprised when they said that our tape wasn’t strong enough (which was probably true). If we’d known in advance, we would have bought their preferred type though.
* If you bring your own boxes, make sure they use your boxes. Even after we discussed that we had bought 20-30 boxes, they still used their boxes. It was an honest oversight and they ended up waiving the box fee but if I’d known that could be an issue, I would have watched from which pile they were picking up boxes.
* I should have brushed up on my Spanish. Knowing phrases like, “Over there please,” “upstairs,” “downstairs” would have come in handy. It wasn’t at all necessary but it would have been polite on my end.
I’ve worked with lots of services and these guys were great! Would definitely work with them again.
* There’s a coupon on Angie’s List to get a $100 off
* If you pay in cash, they also give a 3% discount
* If you want to bring your own packing material, make sure you ask what type of packing tape they’d prefer. We bought lots of tape beforehand but were surprised when they said that our tape wasn’t strong enough (which was probably true). If we’d known in advance, we would have bought their preferred type though.
* If you bring your own boxes, make sure they use your boxes. Even after we discussed that we had bought 20-30 boxes, they still used their boxes. It was an honest oversight and they ended up waiving the box fee but if I’d known that could be an issue, I would have watched from which pile they were picking up boxes.
* I should have brushed up on my Spanish. Knowing phrases like, “Over there please,” “upstairs,” “downstairs” would have come in handy. It wasn’t at all necessary but it would have been polite on my end.
I’ve worked with lots of services and these guys were great! Would definitely work with them again.
I called and spoke to Carrissa who was great at helping me get my move booked and explained everything to me as clearly as possible. I now have my move booked for the end of the month and it’s been quick and painless so far thanks to the top notch customer service. Will add more once the move is complete, but so far it’s been a 5-star experience.
Erick, Noe, and Carlos are a great team. They were punctual, polite and really helpful in making our move very easy. Easy to understand all of the steps involved in the Kobe due to the transparent cost structure.
I booked a move for both myself (apartment) and for my boss (large storage vaults), with Alma and Lynn, respectively. Both were extremely helpful, courteous, and went out of their ways to make sure that things were ready to go prior to the move dates.
Randy and his team moved us into the new apartment, and handled everything carefully and quickly (including a piano). I would certainly recommend them to anyone I know that is moving in the future, and would use them again myself.
Don’t forget to purchase the NorthStar coupon on Yelp ($50 for $125)
Randy and his team moved us into the new apartment, and handled everything carefully and quickly (including a piano). I would certainly recommend them to anyone I know that is moving in the future, and would use them again myself.
Don’t forget to purchase the NorthStar coupon on Yelp ($50 for $125)
Move could not have gone easier. Movers showed up right on time and worked fast. Setting up an appointment was also super easy. Thanks!!
I love this company. I’ve used NorthStar for four prior moves and referred a bunch of friends to them too, all of who became repeat customers. Lynn has worked with me a number of times and she makes it easy to arrange everything while looking for discounts wherever she can offer them. The movers are always professional and take good care of my stuff. I don’t even think about using anyone else.
Seriously glad I went with these guys for moving because they were efficient and clever in getting my furniture through narrow halls and doors. Thanks for the great service.
So far very happy with my experience with NorthStar. Spoke to a very pleasant young lady named Alma whom answered all of my questions and concerns. She was extremely professional and friendly and promptly scheduled my move with no hassle. Thanks Alma!!
My Husband and I just moved and decided for the first time to use a moving company. The people at North Star came out to our old House and gave me a quote and answered all my questions. ( it was great ) I felt prepared for my move and a lot more relaxed about it. It took our movers half the time that our quote said it would take. I could not have been any happier with the movers and the price. Adrian, Augustine and Nae were our movers and they are very professional. They helped me with whatever we needed. Also explained all the pricing before they started moving and when they finished. He also told me about the coupon they had on yelp and told me to purchase it. I would def use them again.