Our house burned down but for the garage, so we needed help quick. I chose north star as they were close to us but after having experienced their prompt
and professional service I realize I got lucky and would use them again from any distance. Robert, Jamaal and Jesse were courteous and cooperative and
the job went smoothly despite the somewhat less than ideal conditions. Beatriz in the office was on top of everything from the time I asked for an estimate to
the follow up emails and it was a great relief to get this step in our rebuilding over with, thanks again!
Local Move
Everything went smoothly and as advertised. Would definitely use them again.
Jason, Rene and Bidal were awesome. My window was between 12-6. They showed at 12 and for everything wrapped and moved fast and safely. Definitely recommend them.
—-THIS REVIEW IS FOR THEIR CUSTOMER SERVICE/ACCOUNTING DEPT——
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
I just wanted to give a HUGE shout-out to Kobe, Abby and Wendy from their accounts/accounting team. For my move, there was a mishap of the walls at my old condo building being scratched. I was initially nervous to contact Tim (the mover who helped me) because I’m so used to companies usually putting on the defense so they don’t have to pay for the damages. However, this was entirely different. Tim, my mover, was extremely professional and referred me to Kobe, who then referred me to Abby/Wendy (I’m assuming in accounting). They helped pay for the damage but what truly impressed me the most was their amazing professionalism and customer service. Every single step, they were courteous, responsive, and extremely helpful. The damages were paid with absolutely no headache and I was honestly blown away by how a small mishap turned into the most painless thing to fix. HUGE props to them on this. I’ve never had a company handle a bad situation so well and make it so painless. Seriously, if you’re not sure about hiring them for a move, just know that they handle any problems with the utmost professionalism, friendliness, and efficiency.
North Star Movers is the best moving experience I’ve ever had. Everything went so easy. Our move was scheduled for the movers to arrive between 8am-10am. John Henry Wilson was our team leader and he called me at 7am to tell me he was on his way and would be there at 8am. They were exactly on time. Jesse Estrada and Jose Gomez came along with him and they were all friendly and positive. They moved our office effortlessly. They were so strong, and we were impressed with John Henry lifting our couch by himself in one arm. They deassembled what was necessary and reassembled it correctly when they arrived to our new office. I would use them again and recommend using these guys for sure.
Found Northstar on Yelp.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Called Wednesday for an all day Weekend move and they confirmed for Sunday at 8am.
Starting at an 8th floor storage unit (with an elevator;) they picked up part of the load, then dropped part of the load at our new place, where they picked up some more.
Then dropped everything at our old place and picked up more there and took it all to to the new place to unload everything.
Sound like a lot- it was. 830 to 4pm with a short lunch break and they had another
Small move after mine!
3 great, hard working movers, strong, polite, careful, worked at a consistent pace all day. Nemer, Rodolfo & Carlos, Thanks! I’ll use them again.
Excellent efficient service, safely transported without incident and courteous staff for the day of the move. So glad we went with northstar!
Nicest movers ever. Super professional and very quick. Will definitely hire them again for my next move!
Love NorthStar! Couldn’t have asked for a better moving experience! Everything was so simple and easy, the crew that packed up my place was awesome and I love that they were able to just throw everything in storage (first month free) until my place is ready! Very reasonable prices as well. Would hands down recommend NorthStar to anyone looking for movers!
Another peaceful, happy move has been executed with skill, value & class!
Thanks for getting my things all the way from SF to LA and keeping them safe for me till today.
Best Regards to you & your team!!