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Very nice people from beginning to end. The movers (team of three) were great. They were moving a little slow in the morning, but picked it back up toward the end. I would suggest packing all of your belongings before they get there, unless you’re looking/willing to pay for more time and materials. We packed and they did our 450sqft apartment in about 2 hours. They delivered, unpacked and reassembled all of our stuff in about 1 hour.
Local Move
OK… paying $60 to Yelp gets you a $150 credit with them… +1 star for saving me $90!
4 more stars are given for great customer service, from initial contact, to follow-up, to confirmation a day or so before the move, to the move itself and to follow the day after. I couldn’t imagine a more helpful, courteous experience.
They saw the size of my move (a FULL 30′ truck) and sent 4 guys + the truck for my move. The guys were almost jogging back and forth from the house to the truck.
They were very thorough in explaining the anticipated charges (to avoid surprises) and respected my time.
If I move in the SF area again, I know that I’ll call them first.
Thank you, Yelp, for finding me this great company.
4 more stars are given for great customer service, from initial contact, to follow-up, to confirmation a day or so before the move, to the move itself and to follow the day after. I couldn’t imagine a more helpful, courteous experience.
They saw the size of my move (a FULL 30′ truck) and sent 4 guys + the truck for my move. The guys were almost jogging back and forth from the house to the truck.
They were very thorough in explaining the anticipated charges (to avoid surprises) and respected my time.
If I move in the SF area again, I know that I’ll call them first.
Thank you, Yelp, for finding me this great company.
I just moved from Reseda (San Fernando Valley) to Long Beach. My experience with this company was fabulous from the service I received over the phone all the way to signing the papers at the end of my move. Moving is a crappy experience for most, I think. These guys diminished a LOT of stress. Price was reasonable (purchased the Yelp deal, which knocked off $100 from my bill), and I did not feel like the movers were moving slow to rack up the bill. As a matter of fact, they moved my stuff FAST. I was anticipating the bill and time to be quite a bit because I moved quite a distance a way. Nope! Also, I had a closet full of stuff still and was only expecting to just move my big stuff (couch, bed, heavy boxes, etc.). The guys offered to let me borrow their own boxes (no extra charge-just give them back) and pack up my stuff in my closet. They saved me time and another trip back to the valley. Best experience I had with a moving company. I’ll be using them again! I recommend 100% Thank you!
They did a good job. I was happy and satisfied with the service they provided.
Excellent service. My family and I have been using NorthStar for years for all our moving needs. Their staff in the office and the people that do all the hard work are great. They’re very careful and unbelievably fast and efficient. I can’t believe my eyes every move experience we have with them. They provide the wardrobe boxes free of charge. Definitely get 3 guys if you can afford it. It’s very worth the extra cash.
This review is almost a year late, but Northstar did an excellent job helping us move into our new home. They arrived on time, did the job quickly, and helped us get fully organized in our new house before taking off. I am very happy with them and the decision to hire movers was one of the best decisions I have ever made!
On time, friendly & careful!
I am thoroughly impressed by NorthStar. Right from the beginning, when I was searching for estimates, they responded to my emails within minutes. My replies and questions over the course of a few days, again were responded to within minutes of sending. I got phone calls and follow-up phone calls. The attention they give you is above and beyond. The estimate was reasonable and less than most other companies I contacted so I went with NorthStar.
Let me just say Agustin and his team were pretty great. The were due to show up between 8 and 10 am. I got a phone call, that they were downstairs at 8:15. Agustin came in, assessed the situation, had me sign my papers and started bringing things downstairs immediately. The guys were respectful, courteous and hard-working to say the least.
If you’re worried about oversize or heavy items, I’ll say this, I have a monster of a couch. It is impossible to move, let alone get through doors, up stairs and around corners. Those poor guys took a beating moving my couch. But they never once stopped moving, were professional and friendly. Everything got to my new place safe and sound and in a timely manner.
They did a great job and I can’t say thanks enough.
Let me just say Agustin and his team were pretty great. The were due to show up between 8 and 10 am. I got a phone call, that they were downstairs at 8:15. Agustin came in, assessed the situation, had me sign my papers and started bringing things downstairs immediately. The guys were respectful, courteous and hard-working to say the least.
If you’re worried about oversize or heavy items, I’ll say this, I have a monster of a couch. It is impossible to move, let alone get through doors, up stairs and around corners. Those poor guys took a beating moving my couch. But they never once stopped moving, were professional and friendly. Everything got to my new place safe and sound and in a timely manner.
They did a great job and I can’t say thanks enough.
I used NorthStar to move from Woodland Hills to Huntington Beach 2010. The movers showed up on time, were extremely helpful and were not bothered at all by the rain. In fact, they put plastic down on all the floors of my new place to make sure we didn’t get any stains or dirt inside. That is customer service! They were super quick and the move was affordable.
I am moving again this month and will be using NorthStar. The customer service team has been great in setting up our move, on time for their price consultation and super responsive for any questions I’ve had regarding their services.
I’ll never use another moving service! Thank you NorthStar!
I am moving again this month and will be using NorthStar. The customer service team has been great in setting up our move, on time for their price consultation and super responsive for any questions I’ve had regarding their services.
I’ll never use another moving service! Thank you NorthStar!
My most recent move was the 3rd time I had used NorthStar. Everything they do, from scheduling a date, to the actual move, to the follow-up were first class and completely as-expected based on my previous experiences. I won’t hesitate to use them again.