Moving is such a stressful experience, and if you want to make your life easier, get the right movers. Emphasis on “the right.” I think we’ve all heard or experienced horror stories about movers– your stuff is junk to them and they know you’ve got no other choice than to let them do their thing on the big day, so usually they don’t give a crap. Almost always there’s a broken item, and usually it’s the one you’re most attached to! Murphy’s law! NorthStar Moving, however, prides itself on positive feedback. Really! I’ve had Ron, my moving “consultant,” gently nudge me once or twice because I promised him a good review because I was so happy with them and didn’t follow through. Are you still stuck on “moving consultant?” Allow me to explain… When you call NorthStar to inquire about your move they offer to have someone come to your place, assess your situation, and give you a quote and a game plan– all free of charge and free of commitment. So, I was lucky enough to get Ron. He came over, took a look around, asked a few questions, and told us to go to the movies. Yes, he did. My boyfriend and I were already feeling overwhelmed with how much packing we thought we had to do, and he reassured us that it wasn’t so bad, to do 2 boxes a day and we’d be fine. “Really? Just 2 boxes a day until our move? But what about wrappi…” “We’ll take care of that?” Ron would respond. “But what about….” “We’ll handle that too.” “So you mean we don’t have to empty the…” “Nope, we’ll do that. You should go see that movie you want to see.” Wow, my moving experience just got a whole lot less stressful, and we hadn’t even started yet. Then, Ron gave us a quote which he explained in detail. He gave a us a worse case scenario quote, included all of the fees (driving, wrapping, etc.) and let me tell you, it was so reasonable! And he told me about this coupon on yelp to save us $50. He assured us that even if the move took longer, or something unexpected came up, the price he gave us was the max. That felt incredible. I absolutely despise when companies tack on fees in the end that end up costing you a ton more than you were expecting. Not NorthStar! And then there’s the movers– Adolfo’s team was awesome. So respectful, relaxed, and CAREFUL! Although they were quick as lightning, I mean they’re professionals, so why was I surprised, they wrapped everything thoroughly and carefully. Nothing was broken– and we have delicate items (not because they’re expensive but because they’re from IKEA). Not even the wobbliest piece of wood board was cracked. My boyfriend and I were thoroughly impressed. There wasn’t one hitch on our moving day, and it wasn’t a penny over what Ron said. We’re moved in with all of our belongings in perfect condition. Will definitely use NorthStar again! Happy Moving.

Thank you so much for packing me and moving me so quickly and efficiently! I didn’t have to lift a finger, and the prices were absolutely unbeatable!!!

NorthStar has made moving (and packing) simple, speedy, affordable, and pleasant. I just finished my third and longest move with NorthStar. My first experience was moving a single block in Downtown LA, the second from Downtown to Santa Monica, and the third from Santa Monica to Marin County in the SF Bay Area. Each time has been simple, pleasant, and easy on my finances. In my time in LA (10+ years) I have moved nearly every other year and used to always rent a UHAUL, buy tons of boxes, and ruin friendships begging for help– using NorthStar is significantly easier and cheaper, and you get to keep your friends. My latest move was the most complex given two pick-up sights, one of which needed to be packed and a drop-off location that required some skilled driving through tiny/winding roads. We scheduled an in-home estimate (working over the phone is easier than email with them, so just call, they are super accommodating) easily, our contact person, Ron Cohen, was friendly and helped us to think through all the parts of the move we needed. We scheduled an exclusive move (which for the amount of stuff we had was not significantly more money) so that we could have a 2-day window of drop off scheduled. One thing to note: they did require that I pay in cash or with a debit card: 1/2 on pickup, 1/2 on delivery- no credit cards or checks accepted. On the day of pick-up the team arrived at the earliest side of the window and packed an entire medium-sized one-bedroom apartment in just over 4 hours, numbering and cataloguing each box as they packed it; packing fragile items extremely carefully with blankets and cardboard. The pick-up at the second location (already packed) took about an hour because they also had to wrap up fragile items. The drop off went smoothly, arriving earlier than I had initially thought was possible. Crews on both ends were incredibly great– friendly, helpful, professional, and quick. A huge thank you to NorthStar, their representatives, and crewmembers for making a bit of a stressful activity into one that was easily conducted and affordable.

We moved from California to Ohio in April 2011. We picked the NorthStar after interviewing 6 different moving companies, and we have no regret. Everybody we dealt with was very professional, reliable, and friendly. Specifically, we’d like to mention Adam Dadaev, Ron Cohen, and the driver, Andrey. Everything was picked up and delivered on schedule and in perfect shape. The delivery guys assembled all the furniture in our new place and clean up everything. We’ve been moving a lot lately using different moving companies, but these guys were the best, by far. We are moving back to California in three years, and we will definitely use them again.

We move a lot so we’ve definitely encountered more than our share of moving companies. Northstar was great from the time I first contacted them to the completion of the move and even through the follow-up contact (I can’t remember any other company that ever did that. Usually the estimator and office staff go into hiding after the move because they expect complaints.). The estimator, Ron Cohen, was prompt, professional and very accurate as to the amount of man-power and hours that would be required. I got 4 estimates and the Northstar one was the most complete and one of the least expensive (and they still came in under the estimate!!!). Ron thought of everything I might need, answered all my questions and was very accommodating despite the fact our move involved more than one pickup point and other complications. I liked the binding estimate and the fact everything was in writing and clearly spelled out. I also appreciated the confirmation notices I received from Ron and the Northstar office star. Everyone was always professional and friendly. And Ron was super prompt and thorough in responding to emails when I had questions or concerns. The actual movers worked HARD! I never saw those guys lazing around for even a second and I never heard them complaining about the work or their company (a frequent occurrence with previous movers). They were very nice and were careful with our things. I never got any attitude from them, despite several flights of stairs to navigate and a lot of hemming and hawing from me about where things should go. They were super fast but also careful of our things and our new house. I would highly recommend this company and Ron! I only wish I had known about them before.

I contracted with North Star after a recommendation by a family member who had used them once before. This was for a move of a one bedroom apartment – furniture only. The three man team arrived on time and constantly hustled. I was completely moved out and into my new home in 3 hours. They were careful with my goods and wrapped each item in either shrink wrap and/or moving blankets. Everything arrived safely was placed where I wanted it. They even used plastic sheets to protect my new rug from dirt. I would recommend this company highly.

Great experience!!! Fast service. They got my entire house moved in three hours. They even took the time to set up my bed and help me get rid of my boxes. They also helped me set up my desk and entertainment center. Wendy in the office was super helpful. The customer service this company provides is amazing. I would definitely use them again.

Service was great! Our move was a short distance, but our stuff was heavy and our new place is on the 4th floor. We paid for 3 movers, but four showed up… still, they only charged us for three! They did a good job wrapping everything, and were careful to tell us that wrapping major things costs 8 bucks per item. I think they actually undercharged us for that too, not sure, but it seemed cheaper than it should have. When moving the stuff in, they had to maneuver around a very tough staircase with brand new white walls around it, they it it exactly twice, for two small scuffs. I could tell they felt bad. But, fact is, I didn’t do any better with the stuff I moved, it was kind of like forcing them to play a really hard version of the old game “operation.” So it was a good experience, I’d use them again.

I just moved and this was the second time I’ve used Northstar. All I can say is that they are absolutely fantastic. We had so much stuff. I was completely stressed before moving. From the first moment of contact my anxiety was put at ease. I spoke to a great sales rep named Jessica. She walked me through the process and was incredibly helpful. She was patient and knowledgeable and everything that happened was exactly how she said it would. Smooth and efficient. Not one problem. The movers were focused, helpful, and fast. Ours was a slightly complicated move, going from a house to a building. They made sure to be careful of all the public areas, and laid down masonite on the floor not to damage anything. Once inside our house, they took great care with all of our belongings. Also, I never for a second felt like they were trying to waste time or stay on the clock. I will definitely use Northstar again. There are lots of companies out there, and I have heard many horror stories about moving. I am so lucky that I used Northstar! THE BEST!

We just completed our 2nd move with NorthStar. Our sales rep. Ron Cohen was wonderful and the moving crew was AMAZING!!!! The crew arrived on time and was very efficient. I have a funny story to share. The day of the move we were also having new furniture we dellivered from a furniture store. The delivery guys had been struggling for a half hour to get a sleeper sofa into an office. They had told my husband that the sofa was too large and was IMPOSSIBLE to fit around the tight corner. they said that we would have to use the sofa somewhere else in the house. The NorthStar crew pulled up, said they could do it and had the sofa in the room in less than 60 seconds. My husband said that the look on the other delivery guys faces was priceless! On top of all that, we came in under the quote for the second time, even with tip! I will never call another company and refer them to evryone we know.