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Highly recommend these guys!! We received quotes from three major companies for our move from Los Angeles to Indiana. We chose NorthStar because they were honest and didn’t try to over sell themselves. They gave us a realistic time frame for all of the packing and the time required for shipping. For example, one of the moving companies we consulted said they could have our entire condo packed in four hours. Northstar said that packing would take 7-8 hours and indeed they were right! After our initial meeting with Ilan, we were ready for pick them even if their quote was higher (it ended up costing the same as Mayflower and North American Vans).
Our foreman was David L. and he had two helpers. As soon as they walked in, my husband and I were impressed by the professionalism and hard work. They made our move easier than we thought it would be. I will definitely be recommending them to my friends and family.
Long Distance Move
These guys are awesome!!! I will definitely have them move my stuff again next time. Easy and breezy, very polite!!
NorthStar made ME look smart in front of my new employers.
In 30 years, this is my 10th time using professional movers. I got three onsite quotes, and NorthStar and the highest bidder’s quotes were $467 difference. I asked both if they would come reassess after I packed my own stuff leaving the big stuff for them to do.
The top bidder said that was not common practice, that they could reassess after the guys get it into truck.
For NorthStar, a man named Alan showed back up the next morning. After he reassessed, he determined I had cut lots of material goods costs and the dollar figure decreased a lot.
While it didn’t lower below the low ball quote, it was enough to be thankful and impressed.
My company needed documents from NorthStar to have a check in my hand the next day, so they could pay this move for me.
A woman named from NorthStar, Stefy assured me it would be done, and in no time, another woman, Joanna had emailed the necessary invoice and W-9.
Now, about the move…
Immediately, the kindest, cleanest, happy crew ever. After 8 hours, I was sweaty, hungry and not done packing my stuff.
I had some work calls come in while we were packing and a couple other distractions, and while the crew was also tired from moving my heavy Ethan Allen stuff with care, I was now holding them up.
Instead of making me feel bad about it, the crew leader and his team jumped in to help.
Beyond the call of duty. My faith has been restored in the moving industry. Up til now, it’s always been below expectation.
Long review…and I could keep typing.
Amazingly great! Thank u NorthStar!!
Moving is a stressful process, no matter how far, but moving from northern California to Virginia had my stomach tied in knots! After researching local companies I called NorthStar Moving. Speaking with Ana and Jessica put my mind and stomach at ease. Any time I called they were patient, friendly, and calm, not to mention competent and knowledgable. I was given all costs and requirements upfront, over the phone and in an email.
I was in the midst of travel contract work and had to drive some of my belongings from my temporary apartment to my storage unit in order to meet the NorthStar truck. I was given a window of 8:00-10:00 am on a Wednesday back in April. Jason and his crew arrived at the facility at 8:05, and I ended up being a little late! Jason’s crew was great handled my items carefully! I felt much better and secure that my things were safe in their Hayward storage facility until I let them know when I was available to receive them on the other end in Virginia.
Once I was able to receive my items in May I called NorthStar headquarters office. Adam did a wonderful job of getting the process going for my delivery. I was given a delivery window, but unfortunately the truck making multiple deliveries across the country could not arrive until the day after the window I was given. Dispatch at NorthStar was very apologetic and discounted $50 from my remaining cost. Everything arrived in good condition, and I could breathe a sigh of relief.
NorthStar was a great choice for me, and I would recommend them to anyone!
I was in the midst of travel contract work and had to drive some of my belongings from my temporary apartment to my storage unit in order to meet the NorthStar truck. I was given a window of 8:00-10:00 am on a Wednesday back in April. Jason and his crew arrived at the facility at 8:05, and I ended up being a little late! Jason’s crew was great handled my items carefully! I felt much better and secure that my things were safe in their Hayward storage facility until I let them know when I was available to receive them on the other end in Virginia.
Once I was able to receive my items in May I called NorthStar headquarters office. Adam did a wonderful job of getting the process going for my delivery. I was given a delivery window, but unfortunately the truck making multiple deliveries across the country could not arrive until the day after the window I was given. Dispatch at NorthStar was very apologetic and discounted $50 from my remaining cost. Everything arrived in good condition, and I could breathe a sigh of relief.
NorthStar was a great choice for me, and I would recommend them to anyone!
These guys stayed late into the evening to make sure we were completely packed up for our move to Austin, Texas. They did a great job, especially the crew we had on moving day. We had our doubts that they would finish on time but they did. They moved a lot of stuff for us no questions asked. Hopefully we get a crew as hard working and courteous on the Austin side of our move. Really impressed with how hard these guys work. So far so good with Northstar. Highly recommended.
Moving is always a stressful experience, but it was much alleviated by these guys.
The loading was absolutely fantastic. Leon and his team worked fast, efficiently, and were extremely thorough in wrapping everything — does covering everything with a blanket and then taping over it and then saran wrapping the whole thing count as excessive??
Not only that, they were extremely professional. This was tested by the ridiculous HOA board of our condo, who came into our place twice to berate us and the movers about ‘potentially’ damaging the elevator–which was in no way damaged. They continued to hinder Leon and his team and this got so ridiculous near the end of the process that they had to move our queen sized mattress and box spring down 3 FLIGHTS OF STAIRS. Which they did with a much better attitude than we ourselves had towards the HOA. What a great team of guys. I only hope that the guys unloading our stuff are as great. Thank you guys!
The loading was absolutely fantastic. Leon and his team worked fast, efficiently, and were extremely thorough in wrapping everything — does covering everything with a blanket and then taping over it and then saran wrapping the whole thing count as excessive??
Not only that, they were extremely professional. This was tested by the ridiculous HOA board of our condo, who came into our place twice to berate us and the movers about ‘potentially’ damaging the elevator–which was in no way damaged. They continued to hinder Leon and his team and this got so ridiculous near the end of the process that they had to move our queen sized mattress and box spring down 3 FLIGHTS OF STAIRS. Which they did with a much better attitude than we ourselves had towards the HOA. What a great team of guys. I only hope that the guys unloading our stuff are as great. Thank you guys!
I am moving from Riverside CA all the way to the East coast. It’s already a lot of stress when it comes to changing environment, moving with my wife and two of our cats is even more challenging. David, the Foreman, is very professional and friendly, well explain the process and the paperwork that are needed. I am very satisfied with the service. Highly recommended!! I will definitely use their service again in the future if I move back to SoCal.
Working with them was a great experience, and they provided excellent service through the pickup process. They were very flexible and accommodating with my inquiries on price, adding/removing items, and overall provided a great customer experience.
The movers, lead by Gustavo, did a fantastic job! Great customer service, very friendly, asked questions while they were moving items to clarify (if I wanted to pack this item with that item, etc), and managed the minor hiccups with grace and efficiency!
The movers, lead by Gustavo, did a fantastic job! Great customer service, very friendly, asked questions while they were moving items to clarify (if I wanted to pack this item with that item, etc), and managed the minor hiccups with grace and efficiency!
Carrissa V, Adam and your entire moving crew … I simply loved the interaction I had with all of you. I really appreciate the professionalism in which NorthStar has handled this move. It was flawless from the day I started interacting with NorthStar for quotation. All the documentation and discussions were transparent without any hidden fee or charges. I would recommend this company wholeheartedly !!!!!
Thank you North Star for making move-out day in San Francisco go smoothly. Manuel, Diego, Adrian, Quincy and Noe were great! They showed up on time. There were no antics about the contract and changing prices. They worked carefully, steadily and quickly. They listened to specific requests I made. They got along with each other, and there were no ugly dynamics among the crew. I would use North Star again anytime!