Long Distance Move
We have had a great experience with NorthStar Movers. They provided the most affordable quote for our coast-to-coast move. They were easy to work with when arranging the initial quote for our work. Their packing crew was very professional. Showed up on time and went out of their way to help us get packed up. They were clean and friendly. We would use them again!
I hired NorthStar to help me with my move from LA to Seattle. Both the guys picking up and the two people delivering were super efficient, professional, and friendly. The four individuals picking up my boxes and items also helped me wrap up bigger pieces of furniture. Support staff on the phone were accommodating for my multiple date changes and were always there to answer questions. My stuff arrived here earlier than expected, which is a plus. The only issue I had with the company was the initial quote given to me after they picked up my items (although the cost ended up being WAY lower)–I wish there was more transparency or clearer explanation for why the initial quote was so much higher than what I ended up being charged for.
Professional, Reliable, Efficient.
The dispatcher (Jason) always called the day before to confirm delivery and an hour ahead to confirm arrival. No matter it’s pickup or drop off.
Northstar pickup staff (Felipe, Rudy & Noe) packed my stuff efficiently and carefully. Similary, the drop off guys (Wilfredo & Kennon) checked the moving route first then executed the job efficiently with utmost care.
I also have to thank Michelle, the Northstar lady that did an innovative video estimate to do my quote within a short notice – the price fair and competitive. (The only thing I would suggest is to always double check contact info to make sure the msg is sent to the updated #.)
In conclusion, I am very satisfied with NorthStar moving company. Highly recommend to any friend, relatives and Yelpers.
The guys ( Logan, Ceasar, Lucio) where warming and trusting! Awesome moving company!
The only criticism I have is this tip that I give to anyone moving and wanting to save money. They charged me for 2 chairs when the chairs were stackable and only took up space of 1 chair. I felt that they could have lowered my price a little for things like this. I didn’t know they’d be wrapped up into 1 chair until moving day. The in-home estimator gives you a price for the move. You have to tell them 4 days BEFORE the move if you are adding or removing any items. After that deadline, they will NOT lower the price if you take away any items. So when the in-home estimator comes, have that in mind.
The movers were all very efficient, hard working, and made sure not to scratch or dent anything at my new home. These are hard working people doing back breaking work! I always tip them $20 per person. (Gone are the days in college when you’d tip friends with pizza, ha ha!)
Great customer service prior to pick up, and pick up crew were nice, professional and understanding of unique situations. All shook hands and introduced themselves when they arrived. Pretty cool group.