Just completed our local move San Francisco to San Francisco and it was all that we read about and more. Beginning with the amazing Beatrice Gomez and her professionalism, patience with our questions, and always returning our calls. Our move was not as easy as we had anticipated and yet Miguel and his crew made it as smooth as possible taking the tiny shared elevator, navigating parking, and always listening to any concerns in stride. We will use them in the future and recommend them highly. Billing was carefully explained, very fair and reasonable and with nothing unanticipated–remarkable company (and woman owned–why are we not surprised 🙂
Inquired several companies for my move from California to Texas and ended up getting a referral from a smaller moving company that wouldn’t be able to do our move since they are limited to 2 bedroom apartments.
After reading all the reviews about Northstar, I felt pretty confident that I would get excellent service for my long distance move. My last move was a local move 8 years ago and had a great experience with the moving company; however the reviews started to reflect poorer service so I decided to go with Northstar.
From the very beginning, Northstar was responsive and Lorena was my moving specialist and was so easy to deal with from the very beginning. We did the virtual estimate and gave me a price, which was high but knowing that the costs for moving have gone up, I thought it was reasonable. 3 days prior I sent them an updated inventory and Lorena sent me an updated estimate which increased the cost but I added a significant amount of items.
On move day, the crew called when they were about 40 minutes from my home. Manny, Alfonso, Willy and Mauricio came into the home to confirm what needed to be taken. They arrived at 9AM and and finished everything at 3PM with a lunch break in between. All 4 of the guys took a lot of care when wrapping and would make sure to point out any damage that existed on my furniture. I have a 2800sq ft, 4 bed/3.5 bath home and was amazed at how efficient and professional the guys were. I give them 5+ stars for an awesome job. Thank you Northstar for an amazing experience and making things so much easier.
I’ll write an update once I arrive at my new home in Texas and receive my belongings. I don’t anticipate any less than 5 star service when I get to my destination. Thank you guys!
I could not have been more pleased with Ron Cohen and the team at NorthStar. Their information and candor were so important and helpful during a very stressful time. Thank you so much for a wonderful experience!
Scheduling was easy; everyone I spoke to before the move was friendly and responsive. On move day the crew called me with their estimated arrival time and were prompt. They worked efficiently loading and unloading. No damage to anything. The whole process was really easy and stress-free.
I have never left a review on Yelp before but I have to add one for these guys! They went above and beyond SO helpful – Albert is the best!! I would & will recommend them to EVERYONE!!!! Would give 10 stars if possible!
We recently used Northstar for a relocation from Long Beach to Temecula. We opted for the white glove service and have nothing but good things to say! They were quick, reliable, and above all very cautious with all our belongings! They moved everything with such care and such speed it was incredible! Big thanks to Ron Cohen who helped us coordinate the move from A-to-Z. Will definitely be using them again for any future moves. Would highly recommend!
Thank you NorthStar! Manny and his crew were fantastic, they HUSTLED, and made our move so easy!
We had a very complicated move, going to 3 (!) destinations, our house was a complete disaster and only halfway packed on moving day, everyone was panicking, the forces of chaos were abound, and it was POURING RAIN the entire time… but the crew patiently listened to what we needed, arranged all of their gear and work area, then jumped to work.
We had to sort all of the items by destination, and the crew got it 100% correct, so when we got to each place, the unload was super fast, and we didn’t have to re-organize anything! I’d find it hard to believe that any other team of movers could do the job faster than they did. The 3 person crew was in perpetual motion, working as a team to simultaneously (un)pack/wrap and lift as necessary, which saved a lot of time compared to having 2 people. Because our last destination, a storage place, closed early that day, we were on a tight schedule, and they got us all the way through, with time to spare. I felt the hourly rate was fair, it included all the fees, and the material costs were reasonable.
Valery was very helpful setting it all up, she was responsive and made sure we had the right information and timing. She even took the time to follow up and repeat all the details for me the day before the move, just in case I had questions or any issues, which I really appreciated.
Northstar movers was extremely fast, reliable and responsive. I was super skeptical of using movers for our long distance move from SF to LA as I have many valuable items. They made sure to carefully wrap and pack everything while guiding me through the process. The delivery down in LA was similarly fast and reliable. They asked where everything needed to go and even reassembled the bed. Amazing amazing service and would definitely use them again for my next move!
I have moved twice with NorthStar Movers: once from LA to Irvine and once within Irvine. I was super happy that we used NorthStar in both cases. The movers were efficient, careful and polite. Nothing got damaged during either move, and moving day was stress free. Ron Cohen was our estimator for the moves, and he gave us good advice about where we could sensibly save money in preparing for moving day and what things were best left to the movers. After our first move with NorthStar, I was pleasantly surprised by the final bill as we had gotten estimates from other companies that were significantly higher.