Residential
North Star moving company arrived at my apartment prepared with all of the materials needed for moving. They had dollies, boxes, packing tape, etc and they were able to pack up things we didn’t get to ourselves. I was a little worried about moving my TV but they were prepared with the right materials to protect it and they put paper in boxes that had empty space to prevent anything from breaking. They were also very efficient in dismantling the bed frame and carrying the bed down a flight of stairs with no issue. It was awesome! You can tell they weren’t trying to drag out the time since it’s an hourly rate because they worked so quickly and efficiently. Definitely recommend!
North Star is the only company I found that does a “Not to Exceed” estimate and contract, which is why I chose them. I knew that at the end of the day, I would not be paying more than what was estimated. Gil came to do the walk through estimate a few weeks prior to our moving day and we were happy knowing that we had the NTE in place. When it comes to moving, anything that lessens stress is worth the money!
Once again – thank you guys for helping us move into our new home in RECORD TIME!!
NorthStar was highly rated, so I got a quote from them and one other company. NorthStar actually came to the house and took a look around, asked a few questions. The quote seemed high, but realistic.
They had no problem with accommodating my requested day, and so I went with them. They showed up when they said they would, they packed up my house, working nonstop for seven hours. The next day they showed up on time, loaded everything into the truck very quickly, and we drove across town to my new house, in the Hollywood Hills. It’s a challenging neighborhood for a truck, and the house has a lot of stairs. They saw it all as a challenge and worked without complaint all afternoon. Honestly, it was actually fun to work with them. I tried to carry a few things and they basically grabbed anything heavy out of my hands; these were some of the most polite people I’ve ever encountered.
When it was time to pay the bill, I thought “here we go, now they’re going to charge me for all the extras.” I was ready to be gouged. The final bill was substantially under the estimate, even with an hour of overtime. I was actually happy to pay these hardworking guys, and I bought them lunch (otherwise I don’t think they would have taken a lunch break) and tipped them all before they left. There wasn’t one thing about this move hat was unpleasant, except all my worrying about it, which was completely unnecessary. You can trust this company.
This is my 3rd move and I always go back NorthStar. This last crew however blew my mind. I’m moving out of a house with 4 kids and their was stuff everywhere. They meticulously packed rooms, labeled boxes correctly and made the move perfect. Logan was simply amazing – Thank you so much!