Review by Emy C.

I just moved from LA to Houston, TX.  I’m very happy with NorthStar and would use them again.  I priced out about 3 moving companies and they were the least expensive.  The price did go up after I had an in-person estimator come to see my home.  Their price however was still cheaper than the others and this branch of NorthStar get excellent reviews.  The estimator, the representatives on the phone and the movers were all very efficient and professional.  

The only criticism I have is this tip that I give to anyone moving and wanting to save money.  They charged me for 2 chairs when the chairs were stackable and only took up space of 1 chair.  I felt that they could have lowered my price a little for things like this.  I didn’t know they’d be wrapped up into 1 chair until moving day.  The in-home estimator gives you a price for the move.  You have to tell them 4 days BEFORE the move if you are adding or removing any items.  After that deadline, they will NOT lower the price if you take away any items.  So when the in-home estimator comes, have that in mind.

The movers were all very efficient, hard working, and made sure not to scratch or dent anything at my new home.  These are hard working people doing back breaking work!  I always tip them $20 per person.  (Gone are the days in college when you’d tip friends with pizza, ha ha!)