Wonderful moving experience — really nice, hard-working guys. Accommodated my daughter’s move on a Sunday and on very short notice. I dealt with Ted over the phone who was super honest and professional. We’ve used many movers over the years — these guys are the best.
We can’t say enough great things about NorthStar moving! Everyone was very professional and helpful. Elon came out to our home to provide a not to exceed estimate. He also suggested that we purchase the yelp coupon. Between the NTE and the coupon we saved over $500! Elon also made suggestions on other ways we could save on materials and items we could move on our own. The movers showed up on time and carefully moved all of our items with out a scratch (let a long major damage). We highly recommend NorthStar.
Moving is already difficult and stressful by itself, Northstar made as smooth professional and as pleasant as it gets! I have moved 6 times, most of them relocations payed by my employer. This one was on my own so I shopped around for quality service at a good value. I had somebody come and give me an estimate (I had multiple companies do so) and they came in as the most professional and reasonably priced in their “not to exceed quote”. On the day of the move, thee team that came to do the move was courteous, professional, friendly and extremely efficient!! Javier F, the foreman was great, and managed the team throughout the day for great performance! They were fast and super careful! Not a single scratch or scuff mark in the place I was leaving (very important, since I am counting on that deposit back…) When we got to the new place, it was very challenging… I still had workerst working on the kitchen and floors! Javier and team were very accommodating, some times they had to take much longer routes, with very heavy stuff to avoid the work areas. And they did it with a smile! Even when we changed our minds about where things should go ( within a room, or in different rooms) they were very helpful and in a most friendly and professional way! In summary, an excellent experience!
If you are moving and you are debating whether to hire someone or count on friends to help you move, Northstar makes the decision easy! We just recently moved and a neighbor of mine had recommend using Northstar movers. I took his advice and called them up for a quote. They had someone come out and check out my place and give me a price. The esimate seemed fair and so i decided to hire Northstar. The day of the move they arrived on time and i kid you not in the blink of an eye they had packed all my stuff and loaded it on their truck. They were extremely efficient and profressional. i don’t know how they packed everything so quickly! They were extremely careful with all my stuff. to say the least i was very impressed. Once we had everything packed up i met the movers at my new place and before i knew it everything was unloaded and in all the correct rooms. The crew was great! They got the job and were respectful of the new carpet and freshly painted walls. Hiring Northstar beat trying to track down friends or having people flake when you need their help to move! Professional, Efficient just a great experience overall!
Great service both over the phone and in person. I highly recommend this moving company and will definitely run to them for my next move. They helped make my move very smooth.
So late of my review sorry! Good people made our move very pleasant and stress free last April of this year. Trustworthy and Fast. If ever we will be moving again definitely the company i will call. Awesome crew!
I had to move next door during a remodel. Yup, a whole 20 feet away and up a flight of stairs. Northstar moved my “stuff” including a huge alder wood desk without a scratch on my furniture, or a ding on my new house. Their price was very good, and they were professional and very efficient. Thank god I don’t have to move often, but if I do, I will certainly use them again.
Ron Cohen, Thank you to you and NorthStar Moving Company for all that you did to make my move go smoothly and successfully!  This was my 5th move with your company – and once again, your team was the best!  You and the NorthStar team came through for me again and made what could be a stressful experience into a very calm, positive experience.  I really am grateful to you and will be happy to recommend you to all of my friends and family.   Please share my appreciation with the team!  You delivered top shelf premium customer service and I thank you!!!!
I would recommend NorthStar to my own parents. That’s how great they were with a $3,100 one bedroom apartment move across the country. Our stuff traveled more than 2,700 miles and not one item was broken, severely damaged, or lost. Amazing! My NorthStar experience first began with a phone call with Ted. I had some basic questions and he was friendly and helpful. A few days later, Ilan D. came to our apartment with his laptop handy and made a quick assessment/inventory list of our belongings. He was calm, friendly, helpful and not pushy at all. Ilan seemed like a nice typical dad (in his early forties?) We had other companies also come out to do an in-house estimate, which I highly recommend. The guy from a company that contracts with North American was a bit annoying and pushy, so we are glad we went with NorthStar instead. Ilan immediately emailed us a flat rate/not-to-exceed estimate which we accepted and signed a few days later. We painstakingly packed and labeled our items (everything except furniture) ourselves. I had my own secret labeling system. NorthStar sent three, young, nice, respectful, and thin men to us for the pick up. The guys were surprisingly strong and were extremely careful about disassembling our furniture. They took our heavy boxes and furniture down our treacherous stairs to their truck without incident. One kindly asked us if he could play music from his phone, which we all appreciated. It helped break the silence. We had cold bottled water, juices, and some energy/cereal bars for them. They took our belongings to their storage facility in Chatsworth since we didn’t know the exact address of our new place yet. Finally, when we picked a new place I called NorthStar to give them the address. He recommended I email the info to their general email address. Unfortunately, the email was never read or the guy never entered it into their system. When I called a couple days later, they had no idea we were ready for pickup. But the second guy, Adam D., worked really hard to get the delivery going. 9th – Called NorthStar and emailed them that we were ready for delivery 13th – Called NorthStar for a delivery update and they had no idea we were ready for delivery 13th – Adam D. emailed me back and said our belongings would be delivered sometime between the 13th & 25th (13 day window) 27th – Actual delivery day. 18 days after I initially called. 14 days after my second call. Pretty good considering our building only allows moving in/out M-F during business hours. Delivery was fine. It was three young (Russian?) guys who worked fast. I feel like the delivery guys had an easier time because they don’t have to be as careful putting together the furniture as the guys who take it apart. The guys who take it apart upon pick up have to spend a lot of time wrapping the furniture pieces and not lose little screws and bolts. Our total move cost was approximately $3,100. It was approximately $400 over the original estimate because we used a few extra weeks of storage beyond the first free month ($130+), elevator at the destination ($50 ish), two “long carry” charges ($150 ish), and an additional 3% charge for using a credit card to pay. Tips for moving: Have several companies do an in-house estimate. Buy moving insurance. http://Moveinsure.com was easy. Glad nothing happened to our stuff, but if it had caught on fire we would’ve been okay. Devastated, but okay. Finish your packing before the movers arrive. They told me that we would be surprised by how many people aren’t finished packing their stuff when they arrive to take it away. It took me much longer than I thought. If you’re doing a self pack like we did, make your own labeling system and keep a list of all the boxes and their contents handy upon pick up and delivery. Check off boxes/furniture items as they arrive at your new place. That way when the delivery guys are done, you can say, “Thanks, we have all our stuff” fairly quickly. Have cold water bottles, gatorade, packaged snacks, etc. ready for the movers. It doesn’t cost much and they usually appreciate the gesture. Tip. I don’t know how much the moving guys get paid, but a tip is usually appreciated by the guys. Actually, no matter how much they get paid they are working really hard to move your lazy ass’ heavy ass belongings. Call the company several times leading up to the pick up date. Confirm that they are coming. Call and email NorthStar several times about the delivery and get updates from them. I called to notify them that we were ready for delivery, but the guy who answered did not actually enter it into their computer system. Several days later, I called and they had no idea I was ready for delivery. Don’t hesitate to call them! Review your moving company on yelp, google, transportreviews, etc. 🙂
Really great moving company. Jessica at the main office was excellent at explaining rates-what’s covered per hour, and what the additional costs might be. She even verified it by email. She suggested a yelp coupon to save $ . She re-confirmed time + date + rates a few days before the move. Another good point is they always answer their phones in a professional manner. The 3 man crew showed up on time and were eager to move. They were polite and respectful of my belongings and the building property. I was impressed how strong they were and how quickly they moved. They finished earlier than we had expected which is unusual in a moving company that books by the hour. I found their rates competitive. Some movers advertise low hourly rates but have other hidden costs which makes the job more expensive later—unfortuntately common w/ a few other moving companies . Some places claim longer driving times, go very slow to increase the bill, or just don’t care about how they’re carrying your boxes. NorthStar is not like that. They were reliable and fair.