The team in the Bay Area is awesome! I used their services for 2 moves, and have been completely satisfied. They are fast, reasonable, and on-time. I will definitely use them again!
NorthStar Moving helped my boyfriend and I move from our place in Fullerton, CA to Los Angeles, CA. And I am happy to say that we couldn’t do it without them. Everyone – from the Client Loyalty Rep to the Estimator to the 3 Movers – was so kind, helpful, and hardworking. The Client Loyalty Rep worked with me for the right time to get an Estimator out. This was the first time my boyfriend and I were moving with a lot of stuff, so we were definitely weary, but knew we needed help from a moving company – we couldn’t do it on our own. So, the Estimator came out to our place on time and took about 30 mintues to look over the place, give us our estimate, assure us that the price would not be more than the estimate, tell us about the YELP deal that we could use, and answer any questions we had about our first move. We scheduled the move right then and there to ensure our spot was held, even though it was a few weeks out. Then, the moving day came. The 3 guys arrived 30 minutes early and were ready to go. They came up to look at the place and with a quick glance, knew exaclty what they needed to do and how they needed to do it. They had medium boxes available if we needed more – which we did! And they even gave us free wardrobe hangers for all of our clothes – we had to give these back at the new place, but how nice! Within 2.5 hours, they were all packed up and ready to go to LA. When we arrived in LA they called us to let us know that they were there. They didn’t even take a lunch break! After we showed them the elevators and the new place, they began bringing the boxes up and placing them whereever we liked. We unpacked the wardrobe boxes as they brought things up – we had about 20 medium boxes, a bed, mattress, plasma TV, glass table, kitchen table, chairs, dresser – and they unloaded everything in about 2 hours. Amazing! I would definitely recommend NorthStar to anyone and everyone. They made the move day for my boyfriend and I a lot easier and more calm than we thought it would be. 🙂 Which is MORE than we could have asked for. Everyone is worried that on the move day you will forget something, or get angry, or frustrated, but NorthStar really had it all under control. Their calm demeanor gave us, in turn, a calm feeling as well. Thank you, NorthStar, for a great memory!!
Just moved from Phoenix, AZ to the San Francisco Bay Area. This was a massive move (16,000 pounds, 500 items) and NorthStar arrived with driver and four-member crew as promised. Wrapped and packed all belongings with care and worked to nightfall without stopping. When the semi rolled away, I felt confident my belongings would arrive on the other end in good shape. When the crew arrived in the Bay Area, it was a relief to see the same driver, Ben, and foreman, Mike Taylor, were in charge. They got the truck unloaded without a problem. This move was unexpected and had to happen within a window of time. Sam Rothshield in Operations at NorthStar made it happen. This is my second good experience with NorthStar. In 2003, I had moved from L.A. to Phoenix with them, and they were excellent. I recommend them for long hauls and big moves. A special thanks to Ben, the driver, and Mike Taylor, foreman, who set the tone for extraordinary effort and consideration. Great job!
Great overall service. I’ve used them before and when I called to schedule they gave me the rate of my move from 3 years ago. 3 men, one truck for a 1 bedroom. I scheduled early (8am-10am) and they arrived at 7:30 which was perfect. They phoned and asked if I was ready and if not they could wait! I said come on! They loaded the truck in an hour and change and got to my new place in record time. The whole move was 3 hours and change, and a bargain with the yelp coupon. George and his team were great and friendly and hard working. I will use Northstar again for sure.
My girlfriend and I decided to move in together recently and needed to find some good movers to help us move two apartments from the Hollywood area to Studio City. Everyone’s heard horrible stories about moving companies, so we were a bit nervous. But that all changed when we found NorthStar. We had gotten estimates from a few other companies, but no one made us feel as comfortable as NorthStar. They give you a “not to exceed” estimate, so you know exactly what to expect. I arranged everything through Alice, and then Ron came over to do the estimate. He did a great job arranging everything, and was WAY more professional than some of the other companies we met with. He seemed like he does this all the time (which I’m sure he does) and knew exactly what he was doing. We were moving 2 apartments in Hollywood to 1 location in Studio City, and Ron arranged for a crew of 3 guys to help us. They arrived first thing Saturday morning and were very professional. It was very rainy and we were dreading the move a bit, but these guys made it seem like it was nothing. They helped disassemble and reassemble furniture as needed and moved things into position. Our movers finished the move ahead of schedule so we even saved a couple hundred bucks! After the move was over, we noticed that they had brought over a couple of large panels that belonged to a wardrobe that wasn’t supposed to come with us. I let Ron know, and he had a couple of guys come the next night (at our convenience) to pick them up and take them back at no cost to us. Ron even tipped us off at the Yelp promo they’re running…$100 for $50 good toward your move. AND if you pay in cash, they knock another 3% off the bill. They really made this process go so smoothly. I HIGHLY recommend using these guys, or at the very least getting a quote from them. They listen to the customer, quote a fair price, and make moving a simple task.
Truly a wonderful experience. My move could not have gone any smoother, or more efficient had I chosen another company. I have moved several times in my adult life, and North Star Moving is by far the most professional, friendly, and financially fair moving company I have ever used. They followed up before, and after the move to ensure that my experience was nothing short of perfect. Eric and his moving crew were wonderful, and Stefy in the office get 5 stars for being so personable, and accommodating. The online Yelp coupon was just the icing on the cake!
I have moved 5 times- 3 interstate and 2 local moves. By far this move was the smoothest. NorthStar delivered everything that was agreed to very professionally and on less time that was estimated! Nick and his team where efficient and polite employees. . Financially- their “non-exceed” bid have me peace of mind as i had a budget in mind. the YELP Coupon where you pay $ 50 for $ 100 dollar value was a great incentive, in addition to 5% discount if cash is paid. Since the job was finished faster- I paid approx. 30% that was originally quoted! I know how stressful it is to move and when the day comes to move again [hopefully not for a LONG time] i would definitely hire NorthStar again.
I can’t even begin to express our love for this company! it has been an amazing experience all along the way. Working with Kat and Adam was fantastic. The main crew was wonderful. The unloading crew couldn’t have been better. I am so impressed with every aspect of this company. Thank you!  Katy Yates
Amazing as everyone else said. Extremely fast and professional.
Great moving company. They not only sent a guy to our place in SF to estimate the cost of our move to LA (the only company to do so BTW), they stuck by the estimate and even gave us a couple discounts. The movers did a good job as well and the main office kept double-checking to see if there were any lost or damaged items – we’ll be using them again!