Moved 18 miles to new apt. Foreman Mike and crew were helpful, fast, polite and efficient. Alice K. in office the greatest with fast responses for help. Definitely recommend and would use again. LM
Residential
We used Northstar about a month ago when we moved into our newly built home. After all the toil, time and trouble of going through new construction, we were very sensitive to use a moving company that will be respectful of our furniture but also of the floors, the fresh paint and the wood works.
We contacted Gadi who gave us an in home estimate, unlike the other movers who only gave over the phone estimates, open to much inaccuracies.
Northstar were like magic men.
They came a day prior to cellophane and blanket wrap all the furniture. the furniture was “mummified”. The day of the move the men arrived right on time, with a great attitude and ultimately worked their magic into descending some furniture that did not fit through doorways down from the balcony. At a blink of an eye almost, the sofa and desk we had so painfully
brought upstairs some years ago, was slid into their truck. It was effortless for us but they made look under control and in unison for themselves too.
Every room in the house was emptied and for our clothing ample boxes with rods were supplied.
when we arrived at the new home, we were already confident with the choice we had made. They worked tirelessly to move every piece and position and unwrap in the correct placement, then they assembled all the
disassembled parts.
Overall, we are writing because more often than not you are promised one thing but delivered another but we are more than pleased with the impeccable service each crew member of Northstar provided. Gadi was the front face of trust, respect and a well run company for us.
I just used them last weekend for a quick move (about 15 minutes away). It’s the first time I’ve hired professional movers, so I was a little reluctant and didn’t know what to expect.
Ended up getting 3 really helpful guys. We didn’t have much to move, so were pretty much done in about 2 hours. They even helped me take apart our washer/dryer.
And another thing – they accidentally forgot to unload a ladder, and didn’t realize it until they were about 30 mins away. They called me and came right back, which was unexpected.
I’d definitely use them again. Sales/corporate staff was helpful too – I booked it a little over a week before my move, and they were able to accommodate.
These guys are total professionals. I’ll be happy to use them again in the future.
We had a complicated move: LA to San Francisco with stops at storage locations in both places. Was worried that something would go wrong, but Northstar handled it in exemplary fashion.
First contact was with Alice at the home office. She was super nice and patient, walked me through the whole process and afterward followed up to make sure all my questions had been answered.
A few days later, Ilan came out for a no-cost estimate: He took about 15 mins, did a few calculations and then gave me a price that was more than reasonable.
On the day of the move, Carlos and his crew showed up bright and early, and they couldn’t have been friendlier or more professional. We hadn’t had time to pack everything, and these guys made quick work of whatever was left. Seriously, these guys work hard.
A few days later, on the day we had arranged, they showed up at our new place in SF and unloaded everything – again, let me emphasize that they work FAST.
After the move, I discovered that a few supports from a chaise lounge had fallen off on the move. Called Northstar, spoke to Wendy and after gathering the facts she immediately agreed to cover the whole replacement cost (even though the price to do so was quite high).
Moving is never fun, but Northstar really helped minimize the stress. I’d recommend them to anyone.
NorthStar Moving Company provided us with excellent service from start to finish.
We became aware of NorthStar after a friend had used them successfully for his local move. A few months later when we were preparing for our own local move, we called and scheduled with NorthStar. It was simple, direct and convenient right from the start.
Over the phone, the sales and move coordinating teams were very professional and extremely helpful. They explained every detail and answered every question we had. Our fears and worries about moving day were pleasantly dispelled by their patience and experience.
On moving day, the movers arrived on time and ready to go. Raoul was the foreman, and he was an excellent captain. He got down to business and was friendly. His team, Martin and Alex, were also excellent. Together they were a fast and efficient team who took great care with our belongings. Our move was completed on time without any hiccups, hassles or worries.
I would hire NorthStar on my next move, no questions asked. I highly recommend them for their excellent customer service and experienced movers.
I researched on the internet a variety of moving companies in Los Angeles. I chose NorthStar Moving Company because they were reasonably priced. They came out to my apartment before my “moving day” to give me a free estimate as to how much it would cost to move the furniture. They gave me a time frame as to when they would come on the day of the move: 12-6pm. The good thing was that they would call me 1 hour before they came so I did not have to wait at home for them.
I was worried about having someone move my 60″ t.v.!
They handled my furniture with care and none of my furniture was broken or scratched.
I would recommend NorthStar to help with your move.
Okay – so we had these ENORMOUS couches that my boss had purchased for our office. Of course, they wouldn’t fit in the elevator OR the stairs, so the first moving company gave up on them. I called a second moving company and they couldn’t figure it out either. Finally we called North Star and those guys were able to somehow (through ingenuity, blood, sweat, and removing legs and a 2 ton door) get the couches upstairs.
They are efficient, inexpensive and NOT LAZY. They were amazing. I would highly recommend them.
They were also well-mannered and patient and I never felt like I was putting them out with such a difficult job.
5 star service for a 3 star price!
I had a great experience with Northstar. Ron Cohen gave me an estimate that ended up being exactly right. He also suggested a 4 man crew and gave me the same price as the other companies gave for 3 men. It got done a lot quicker and the 4 movers were all really cool guys. I recommend giving them a call if you need to move. The price is about average, but the service is great. I’ve gone with cheaper companies in the past and gotten burned. This is definitely the best value out there.
NorthStar’s quote was reasonable and the movers were very professional. They were recommended to me by a professional in the field, and I was thrilled with their efficiency and ethics.
I used NorthStar for a business move of some large equipment. Setting up the appointment was extremely easy and only took about 5 minutes. I asked about hidden costs and when the job was done, I owed exactly the amount that I was quoted.
The drivers were very professional, and polite and took care with the items being moved. The truck had a very adequate lift for these large items, and all items were well secured within the truck.
I had one hiccup with the move, not due to NorthStar. I realized after the movers had left that there were two large items that I had forgotten to call out for the move. I called NorthStar about 15 mins after their movers had left, and spoke to dispatch. They said they would find the drivers, and call me back. The long and the short of it is the drivers came back and moved the two items. I was within the three hour minimum, so there was not charge.
All in all a good experience. I would use them again.