#182 Out of the two experiences I’ve had with moving companies, both were positive. The first time around I moved for work so everything was covered by my employer. I didn’t have to pack, transport, unpack, or pay! This time, I had to foot the bill myself since it wasn’t work-related, )=. Even so, I knew the move would be simple – from a storage unit in West LA to a loft in Downtown – but I had decided that I didn’t want to do it myself or draft friends since it was Memorial Day weekend. PLUS – There’s a 5% discount for mentioning you found NorthStar on yelp! – Everyone I dealt with at NorthStar was customer-oriented. I submitted a request for information on their website and was contacted by phone the next day by Ted – very thorough informing me of their processes. Gil, the estimator, met me at my storage unit and was pretty laid back and friendly. I spoke with Diana and Kat over the phone, who were both very nice. Ricardo and his moving crew were excellent too. – If you meet with an on-site estimator, you receive a “not to exceed price”. The estimator takes inventory of what you need to move and builds the “not to exceed price” off of that. It is to the line item so you can see the detailed breakdown. To give some perspective, my storage unit was estimated at 264 ft^3 and 1848 pounds. My final price was about 15% less than the “not to exceed price”. – The moving crew was fast, efficient, and took care of my belongings. It took the three man crew about one hour to load everything on the truck and about one and a half hours to unload. The thing that held them up the most were the elevators; otherwise, I’m sure it could have been even faster. DELTA – As previous reviewers have mentioned, the moving arrival window is a bit wide and I didn’t get that window (12 to 6pm) until the day before. – I received a call from the dispatch center around noon on my moving day telling me that the movers would arrive at my location between 1 and 2pm. Then, I receive another call around 1pm telling me that the movers would arrive between 3:30 and 4:30pm. The time difference surely made a difference in traffic on a Friday afternoon going east on the 10. That said, the drive didn’t take all that long – much shorter than I anticipated actually. I feel comfortable recommending NorthStar to friends or family, and I will surely seek them out the next time I need to move!

Very professional right from the start, no B.S. no excuses, I submitted an online inquiry, got a response in under an hour, got a courtesy call from Kat (very nice & professional) just to see if I had any questions. I booked a day, got another courtesy call the night before the move. The crew should up ON TIME, very professional, clean and respectful. These guys worked hard! Not a lazy bone in their bodies! They knocked out the job fast. They didn’t scrap or scratch anything! I highly recommend NorthStar, worth every dime!

I had a major move which is a major headache but NorthStar SO great it made it as easy as possible. Ron, one of their reps, came over and estimated everything, took care of all the details and all I had to do was point out what was to go where. NorthStar was also about four to five hours faster than anyone else I’ve ever used. I HIGHLY recommend using them!!!

We used North Star for our most recent move and were very pleased. The in-home estimate came in high. They were punctual, pleasant, and proved well worth the money! They even moved my rather large and crazy dangerous cactus! A great experience. I would recommend them to any one and will be sure to use them again when we need to move. Two thumbs up!

After reading online about moving companies, I was worried about who to choose. North Star was great. To save money, I packed my things myself, but the movers were great, and the salesman who coordinated the move was always available to answer questions. I used them on a long distance move, and would recommend them to anyone.

OMG!!! Didn’t have to worry….. Moving is so stressful, but not with NorthStar Moving. Ron came by and gave us an estimate; the movers (Tony’s crew) came by on time on Saturday; done in adequate time and very professional and friendly. Living comfortably within 3 days. Thank you NorthStar!!!!!!

I did some research online and went with NorthStar based on their positive Yelp reviews. The team arrived on time and were extremely professional, fast and courteous. It was a really amazing moving experience overall and I would highly recommend NorthStar to anyone!

The movers were extremely professional, careful, and FAST. Very efficient team. I would highly recommend this company.