(NorthStar ref #411313 After using NorthStar for the first time on 10/30/10, I did not hesitate to use them again – believe it or not – 2 weeks later. (See my first review for NorthStar dated 11/3/10) 11 days after my daughter was in her new place, (a condo she was renting), an overhead pipe burst, spraying hot water, for an hour, into, and flooding her unit with a couple inches of water. (Long story short: someone who should not have been doing repairs on her central air – who was hired by the owner – screwed up and hit a pipe which had been poorly repaired previously) Anyway….she had to move, again. And unfortunately, she lost some of her belongings, lots of books, some wooden furniture, a couple of floor mats that floated away….. She found an apartment available “immediately” nearby, I flew out, from Chicago to LA, again. We were able to get her packed up, moved and unpacked in 4 days. I called Jason at NorthStar on Mon. 11/ 15 told him briefly what happened, and scheduled a move for Wed. 11/17. We were all set. Then Tuesday, I emailed him, and asked him if there was anyway, or anyone who could find it in their heart, to give me some sort of discount since I had just used them, and I had the unexpected expense of flying back out to LA for move #2. Jason was able to plead my case to his manager, and reduce the hourly rate. So thank you to Jason, and your manager. I appreciated that. Also, once again, I want to say thanks to Jesus Mezal, and his crew, Benjamin and Ozzy. I had the pleasure of having Jesus and Ozzy for the first move. Let me tell you, when I saw that they had sent Jesus for this move, I had to laugh. but I was also thrilled because I knew this move would be just as efficient as the first. As stressful as this move was, it helped to have Jesus there running the show, again, with a smile on his face the entire time. Thank you to everyone who helped us through this tough time!

Used Northstar today. Movers were on time, friendly, respectful, willing to do whatever I needed to get the job done. Daffnis and his crew were great. I highly recommend Northstar to anyone looking for a reliable moving company.

I called a few places before calling North Star, and the people where mean and really didn’t want to help. Once I called North Star, they where great. If you get a change Kat Alexander at the moving company, was great, helped me out with everything. I really didn’t know what I was doing but she was there to help me out. Then I needed to change the date and Jason Orosco took care of me in a min. Great work team. Then on moving day the guys came and packed it up so quickly. They where amazing, I know I couldn’t of done it with out them. Once we got to are new place they starting unloading the truck, and putting the beds together and helping me placing everything where it should be. I had no problem unpacking our stuff. I am telling all of my friends and family about North Star, great team, great work, and great company all around. Thank you guys so much, Hats off to you guys….. The Collins Family.

I moved two times in the past five months, and Northstar has made both moves go much more smoothly than I expected. We were dealing with the contents of a (very full) three-bedroom home and LOTS of kids’ toys and junk. The moving crew arrived on-time and were very courteous and professional. They scooped up everything (neatly, of course), packed them on the truck, and unloaded at the destination without missing a beat. Everyone that I met or spoke to– from the first phone call, to the person who came to our home to give an estimate, to the movers– was very pleasant and helpful. Although I didn’t do much comparison shopping, I think the pricing is competitive. Someone came out to our home to give a not-to-exceed price. I had another moving company come out to give an estimate the next day, and they quoted me a higher price than Northstar (and it wasn’t a not-to-exceed, which means it could have been even higher after the actual move)! Naturally, I went with Northstar. For both moves, they finished the jobs in shorter time than estimated! If friends and family asked me for moving company recommendations, I would tell them Northstar.

Northstar sent four men with one van for my move. They arrived on time at 8:30a.m. and worked very hard until about 7 p.m. with only one short break for coffee and then another for a late lunch that I went and got for them, because they wanted to keep working. Everything was packed or wrapped carefully and arrived in good condition. The price was very reasonable, and less than half the original quote, which happened because I was able to move the goods into my new house 5 miles away the same day I moved out of the old one, instead of having to put everything in storage as I had expected to do.

Now that I’m old, there are things I’ll never do again: take final exams, hear “OK Computer” for the first time, or use a fake ID. Also on that list: move my own stuff.

So I researched different moving companies and called around for quotes for my move from San Jose to San Francisco. I was already anxious about hiring someone else to move my crap (I mean, my precious belongings)–it didn’t help to read a bazillion stories about broken lamps and people’s boxes being held for ransom. So I checked Yelp and the BBB to find movers who wouldn’t scam me.

NorthStar didn’t quote me the lowest rate (that came from a sketchy company with a low BBB rating and an employee who kept calling me even after I said I wasn’t interested), but they had solid reviews and the guy on the phone answered all my questions. He gave me a price range for a three-person crew to move my stuff, and we scheduled a time window for them to arrive.

The time window was 12-6, which seems like a long time to be waiting. But I got a call the night before my move asking if I wanted to move in the morning instead. I did, so at 8 the three movers were there to pick up my boxes.

They beat me to my new apartment, unloaded my things quickly, and were generally courteous and professional. I paid by credit card but tipped in cash, and the price was still within the range I’d been quoted. The whole thing took less than 3 hours, even with the drive.

If I move again, I’ll call NorthStar for sure.

Great Job! Very Professional and prompt. I would use them again.

I just used NorthStar to move 1 bedroom apartments from Hollywood to Santa Monica; they did an absolutely outstanding job for a very reasonable price and I would recommend them to my own mother.

Kat from NorthStar called me within an hour of submitting a request for a quote online.  Kat answered all my questions, was upfront about their rates and charges (which are very reasonable,), and genuinely seemed to care that I understood and was comfortable with the process.  On very short notice Kat had a team and a truck together reserved for the same week for the day I wanted. Awesome.

The crew leader Jimmy called me the morning of the move to give me a better idea of when they would show up; very helpful.

Positives:
Very careful with furniture / things – they extensively wrap furniture with their own moving blankets (free); courteous and polite movers; GREAT attitude (no complaining about lugging up four flights of stairs, they were always smiling); carefully packed my barware and art (and didn’t force unnecessary bubble wrap etc. on me); just great guys.

Negatives:
NONE!

Kat called me again after the move to make sure everything went smoothly and that I was completely satisfied. Through the entire process, I felt that everyone from NorthStar cared that I was happy and that the job was done right.  Use these movers