Residential
I went with Northstar based on the Yelp reviews. Now I’m glad to share the good word. No need to look anywhere else.
Thanks Northstar
We recently moved from Southern California to Northern Oregon, and used Northstar moving after doing tons of research. We’ve never used a professional mover before, and after hearing all the horror stories from everyone and their mother, we decided to give Northstar a chance based on their staggering number of positive reviews.
I won’t go too far into specifics, but needless to say, I’m so happy we decided to go with Northstar. The experience was just fantastic. There was no drama, so surprises, and the professionalism was second to none.
Wendy at the main office was so helpful and completely willing to answer any and all of my myriad of questions. Angel and his team in LA were fast, efficient, and curteous. And Walt and his guy up in Oregon made the drive in three days, and unloaded everything within two hours. They even negotiated some rather sharp turns with the 18-wheeler in our new parking lot with total ease.
And aside from some minor bumps and bruises, our stuff arrived intact, and nothing was lost. Only two small things broke, but they are unimportant, and totally my fault based on how I packed them. So no harm done.
So thanks Northstar, you really made an incredibly stressful situation so much easier to handle. When you don’t have to worry about your stuff getting lost or broken, being held hostage, or if/when it’ll show up, you can really focus on the important things during a move. I’m recommending Northstar to everyone that I know back in LA, and if you’re reading this review, I hope you’ll give them a chance.
They showed up right on time and ready to work. They did not dally or take unnecessary breaks. They were careful; we had one minor incident where a piece of our credenza chipped off, but it was already damaged so we weren’t surprised at the chip and do not hold them responsible. They were also polite and had extremely positive attitudes, despite impending rain and difficult conditions (see below). We worked with Ariel and two other guys (Carlos was one, but I forgot the others’ name).
In the end, even with the logistical problems, the price was $150 less than we were quotes by the flat rate company. This is remarkable because we ran into SERIOUS logistical problems on the move-in end — we were unable to lock the elevator, so we had to share it with others while we moved in. This slowed the movers down considerably (although they tried their best to deal with it and — despite it not being their fault whatsoever — continually apologized for not being able to move as fast as they would like). If we had not had to deal with this elevator issue, I am sure the price would have been much lower, still.
In sum, the movers worked efficiently and carefully. We trusted them with our things and felt at ease with them in our apartment. I definitely recommend this company and would use them again for sure.
If the time comes where I need to move or make a recommendation, I HIGHLY recommend these guys.
Thank you Richard and crew, and North Star for taking such good care of me.
Honestly, if every company acted like they really cared about what customers would say about them – they would act more like Northstar. I can’t say enough nice things about these guys. Responsible, professional, competitive, and customer-focused. You won’t be disappointed if you go with them.