Call Us
Free Quote
Menu
Ok, now I’ve been around the block…and I don’t mean in that slutty kind of way! I’ve just had my fair share of movers, especially in Los Angeles…ok, 6 different sets of movers to be exact. Oh all right…5…one company I used twice….you got me there.
Anyway…hands down…and I don’t say this lightly…NORTHSTAR IS THE BEST MOVING COMPANY I’VE EVER USED!
I’ve had some pretty darn Gawd awful experiences with movers and am understandably skeptical when it comes to picking a reputable one. So….I went on-line and after perusing Yelp, I did a Google search and saw some stuff, cough cough, on that OTHER site…City Search…grrr…touting NorthStar as the #1 moving company in the LA area. Well, that just wasn’t good enough for me..had it been Yelp touting it…well, then I would’ve picked up the phone right away! So anyway, I dug a little further…turns out that NorthStar has like an A +++ on the Better Business Bureau’s website! Holy HELL! I think Starving Students had a D or lower which was shocking…so the A +++ totally caught my attention along with the aforementioned Top Ten mention.
So I bit the bullet and called NorthStar…
Seriously, I got the MOST attentive and charming individual on the phone and you could just tell there was pride in his voice…he really loved his job…you could tell! I’ve never heard such enthusiasm…he gave me the low down regarding my move:
minimum of three hours
three guys
white glove service
no hidden charges
packing supplies would be extra…boxes, tape and the like…
wardrobe boxes would be supplied
they’d call me the night before with the exact time in the 2 hour window…
yada yada yada
And you know…they DID! Not only did I get an email confirmation when I got off the phone after booking my moving appointment…I got a call the night before to confirm AGAIN! And my window was 8-10am and they showed up at 10 minutes til 8! Crazy!!
So a one bedroom apartment consisting of a sectional sofa, a SOLID teak armoire, a fridge, a bed, dresser, boudoir, and tons of heavy boxes and misc. furniture moved from a first floor one bedroom apartment to a 2nd floor (with 17 stairs straight up no less!) apartment took just over 3 hours and cost me $375!!
The three guys, bless their hearts, wrapped up everything…EVERYTHING…with moving blankets and tape so it was protected AND they got that heavy ass armoire up the stairs without a scratch!
The move took place on the 5th and today, the 9th, I received a HAND-WRITTEN thank you note from them hoping that all was well, that we were happy with our move and that they looked forward to working with us again in the future.
Now how’s THAT for service?!
Thanks Northstar for making an otherwise stressful occasion a very, very pleasant one. 🙂
Residential
I want to express my deepest and most sincerest “THANK YOU” for a job (very) well done. Raz, Giovanni, Arturo and Rojela did a fantastic job this past weekend! To say that it was a difficult move is putting it mildly. Your men had to deal with four steep flights of stairs and moving big heavy furniture to two different locations while my home was undergoing construction – no extra charges for any of it! They worked and moved around the construction crew non-stop – relentlessly! Not once did your crew complain about the difficult task at hand. Your team of professionals did everything and anything to make this move as seamless and stress-free as possible for me. They packed up most of my belongings (I had only packed a few boxes), wrapped my expensive furniture with moving blankets and padding and was extremely careful with everything, including delicate china dishes. Not a single piece of china was broken! Unbelievable.
You can’t imagine how pleased I am. I was very skeptical about using a moving company. However, NorthStar was top-rated by CitySearch because you are simply THE BEST. From the moment I called and spoke with Bell (who was very pleasant, courteous and so very helpful), to the confirmation call from Jose (just as wonderful!) to the very end of the move with Raz, Giovanni and crew, the service you provided was second to none. Because of the unbelievable experience I had with NorthStar, I will be sure to never make a move without you again! Thanks Raz & Giovanni! Please use me for future references – I’ll be happy to share my experience with NorthStar to everyone!
Best Regards,
Viki C. Nishida
CPA Delagnes, Mitchell & Linder, LLP
I wanted to personally contact you to let you know that Nick was a fantastic site manager. Extremely organized professional at all times and charming, as well as a strong manager of his team. I would not hesitate to recommend him to my friends and colleagues I didn’t have to watch the crew or manage the move myself, and this is due purely to Nick’s skills.
Please pass on my thanks to him.
Ben Sealey
Today I moved my belongings to storage with your company. I was very pleased that they arrived exactly at 8:00 am as promised. Chris and Ben were delightful. They were professional, careful with my belongings and efficient. I was very satisfied with the service from everyone I dealt with at your company, from the first person to take the reservation, the dispatcher and the movers I worked with. Thank you for making what could have been a painful experience a delightful one.
Sincerely,
Barbara Hinterkopf
I would just like to say how pleased my boyfriend, Steven Zellers and I are with the amazing job your employee Nick has done for us. We were so pleased with his leadership abilities and professionalism during our first move from Los Angeles to our Orange County rental, that we requested his services for our second move from our rental into our new home, and a third time for extra moving needs. Nick’s capabilities and thoroughness allowed us a headache-free experience on all three jobs and relieved us of the added pressure that comes along with moving. Nick was very in control of his crews at all times and really pushed to get the job done in a professional and timely matter, and always had our needs in his best interest. We would 100% use Nick and North Star Moving company in the future and recommend him to anyone with moving needs. Thank You!
Sincerely,
Lisa Lorenzo & Steven Zellers
Just wanted to let you know that the move went very smoothly, Ceasar and his team were prompt, friendly and professional. They moved very fast and were very receptive to instructions. Everything made it over in the same condition it was in and we are pleased with the results. They even helped us decide the best way to arrange our furniture. Thank you very much!
Grier Leonard and Valerie Morton
Thank you so much for making our move so painless.
I would definitely recommend your services to my friends and family.
Your staff were professional, punctual and extremely hard working.
In addition it was completed well below the estimated cost.
Thanks again.
Sharon Kennedy
On Thursday 10/11, we were assigned Joel and his team to move our furniture from one apartment to another. I wanted to send a quick e-mail to let you know that they did a great job. They were professional, fast, and took exceptional care of all of our belongings. Nothing was scratched or broken and they maneuvered well through the narrow hallways of our new place. They were also very polite and insisted on carrying smaller items I was bringing in from my car.
Based on this experience, I would recommend NorthStar to any of my friends who are moving.
Thanks,
Jen
I’m writing to rave about Armando and his crew. They had a lot of stuff to move, but they were efficient and careful. All of my fiancee’s and my stuff made it to our new home in excellent condition. I haven’t seen a broken wine glass yet. Everyone was friendly and trustworthy. I’ve already referred Northstar to a friend, and i will continue to do so for others. Armando and his crew were particularly great.
Thanks for everything,
Hector
Just a quick note to say that my wife and I were very happy with the service and professionalism we received from Northstar this past Saturday, 10/13.
The guys were quick, careful, friendly and very hardworking. The foreman was Eddie, the other movers were Eric F. and Augustin B., and they were all exceptional workers. They finished earlier than we expected, which of course meant the final price came in lower… always a nice bonus.
I read about Northstar on Citysearch, and your company lives up to the reviews. The whole Northstar operation is A+, and we will definitely recommend.
Sincerely,
Jim Cotter
