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This is the second time I’ve moved with NorthStar! I love them! Alex’s team did a great job and were very organized, efficient, friendly, and careful. Everyone knows that moving is a pain, but having confidence in your moving team helps make moving easier! Thank you, Alex and NorthStar for everything!!
Residential
They did an incredible job, they were fast, on time, careful with our stuff and over all very efficient.
Easiest move ever! John and his team moved me from a three story into my new home. They were prompt and efficient. We did a virtual tour of all the items in my home then about an hour later I got a quote! They were early, explained the process and got it done! Thank you North Star I will definitely call you back again!!! Many thanks guys – happy new year!!!
I used NorthStar moving for my recent move from CA to NYC. I had very positive experiences with the cost estimator and all the customer service folks. A crew of 5 people came to pick up my stuff in CA, and everyone was professional, thorough, and careful. My possessions made it to NY in 10 days, which was amazing. However, the team (of only 2 people!) that dropped off my stuff was highly unprofessional – they refused to wear masks, damaged some of my plastic bins and an expensive bookshelf while unloading the van, and picked fights with my new neighbors for no reason.
When I provided this feedback to NorthStar, the COO personally called me back to discuss my situation. She was extremely empathetic and genuinely wanted to hear details of my negative interaction with the NY crew. She immediately provided a small refund on my move, and said she will use my feedback for future improvements.
Given NorthStar’s commitment to make things right, I highly recommend their services to others!
Alex and his team were amazing! Perfect timing, very safe and they did everything in a very professional way!
Over the past 6-7 years, I have moved four times with NorthStar Movers. Moves 1 and 2 were from LA to San Francisco and San Francisco back to LA and moves 3 and 4 were within LA.
Ron Cohen has always been my point person and has helped coordinate all of my moves over the years. I can’t emphasize enough how excellent Ron is. He has always been so quick to respond, very detailed, dependable and thorough in his approach. Ron is extremely professional, friendly an delivers with superb customer service. I
This most recent move, I was a little nervous because of covid and some extra logistics to think about, but my moving team was EXCELLENT. They were extremely professional, they wore masks at all times, arrived early and moved everything carefully and quickly. It was a very smooth move thanks to NorthStar again!!! I’m so thankful for Ron and the rest of the NorthStar team!
We are so glad we booked our move through Northstar movers! They were prompt in giving us a quote through the Yelp app as well as emailing and calling us for the details. They also confirmed with us the day before through phone call. I also appreciate that they did not try to upsell us with the insurance, when we told them that we just wanted the basic insurance. They arrived on time and went quickly to work. We already packed everything so it was just purely moving from North Hollywood to Porter Ranch. They accomplished it within 4.5 hours, moving us from a two bedroom condo to a three bedroom house. No chit chat and they all wore their masks (although one guy’s mask keep sliding down when he was working, but that’s understandable with the labor). All in all, we were very happy with Ian and his team. We would recommend Northstar movers!
True professionals. I can’t say enough good things about NorthStar Moving. They were on time, on budget, and on point. We did an interstate move of a 1bd/1ba + piano. Anyone moving can attest to the headache that surprises (be it time or money) add to the already complicated process. THERE WERE NO SURPRISES. NorthStar gave an accurate quote based off of a video inventory walk through. They were in touch several days before pick up to confirm timing and logistics and gave enough notice for a seamless drop off. The movers themselves were careful but quick. They even expertly boxed up my 400+lb upright piano to provide further protection during the move. Everything arrived in perfect condition. I would recommend this company to any of my neighbors and wish they were headquartered at our new location so that I can use them in future moves.
Great service, efficient, and very professional. Definitely recommend this company for all your moving needs
Alex and his team were so professional and funny! They are super hard working and super fast with their work. Love Northstar, they are so professional and fast. It’s great!!