Love our guy Steven, Michael and Moses. They worked so hard in a hot day and treated us with such respect. I feel bad everytime when they need to use the bathroom they would need to get permission. But I guess that the company’s regulation.
Items are packed nicely and treated with care. Small scratches on one of the heavy item as the stairs down is
really narrow. I witnessed them struggled to move it down. And Steven ensured us with all the claims and insurance. We are satisfy with that.
I just wish the delivery team is as efficient as this LA team here * finger crossed!!
First time to use North Star Movers and we were not disappointed! Andy, Jonathan, and Oscar from the Irvine location were all very nice and very professional. They worked very fast but very carefully as well. No dents on any of our stuff at all. Furniture arrived the same way they left and no piece was missing. These guys have a great working attitude and we didn’t hear any complaints despite moving in this sweltering heat. They did an awesome job and made the move easy for us! I’m hoping we don’t have to move for a while but if we do, we’ll definitely go with North Star again!
The Irvine Team (team leader Bryant A. with Jonathan A. and Nick F.) completed our move from DTLA to Alhambra yesterday and we couldn’t be happier! Bryant gave us courtesy calls with an ETA before arriving at each apartment and showed up on time and ready to go. The team did walk throughs at each location to get an idea of where bigger items would be moved from/to. Nick disassembled and reassembled larger furniture pieces (bed frames, dining room table) which was a huge help for us as clients. Bryant offered wardrobe boxes (at no extra cost!) for miscellaneous items- really easy to toss belongings in and simply unpack at our new apartment before the guys left. Jonathan did an awesome job ensuring all our furniture was wrapped and protected for the move, and he kept the team’s energy high with classic rock tunes. They protected our items so well they even placed a large (and kind of delicate) painting in the cab with them! were polite and friendly throughout the day, and closing the contract was a breeze. We will definitely be using NorthStar- and hopefully the Irvine Team- for future moves!
Jorge J and his crew just pulled away with all of my belongings, fantastic experience! They called me 30 minutes in advance, arrived on time, were very careful with my items, AND they were FAST! They were here less than an hour and now I can relax the rest of the day! Jorge was very clear with me and gave me step by step explanations to how the move works. I’m moving out of state and he was really helpful in explaining this to me. I had a very positive experience from the beginning when Alan came to give me my in home estimate. And I couldn’t be more happy now. ThAnks northstar! And thanks again to Jorge and his team for making this cross country move easy breezy.
Let me start off by saying I had a pleasurable experience. Thank you, Edwin, Marcos and Hector for putting me at ease during this nightmare. My 2nd level town home was flooded due to a faulty sensor on the washer and they moved my Curved TV, heavy Sectional and Table so the workers can come and do the repairs. No damage and 100% professional totally recommend this team.
I am very pleased with my experience with NorthStar Movers.
I contacted the company on Thursday and requested a move for a 2 bedroom 2 bathroom 4 days later on Monday.
NorthStar Movers were able to accommodate my request without delay and emailed me a contract.
On move-in day Louis and Anthony showed up and wasted no time taking on task of loading up everything in my apartment which including wrapping and packing the furniture.
The employees were professional and never slowed down.
After packing the truck Louis and Anthony arrived at my new location promptly and were just as efficient in unpacking and delivering all of my things in one piece.
I appreciate the professionalism and great work from NorthStar and will definitely use them again on my next move.
Carlos and the crew really brought the A game and did a great job!!! Awesome moving company!