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I’ve moved over 10 times the last 10 years and Northstar has been THE BEST moving company I have worked with. They are very professional, on time and provide very fair pricing. I have been swindled by unreputable moving companies in the past. Northstar sends an person to estimate the move, is very clear with what the estimate includes, what the contract spells out and after everything as moved and unpacked, the final price was a little lower than their estimate! Felipe, Roberto and Juan were a great crew, very professional, and performed quality work. I will definitely use them again.
Testimonials
I had NorthStar move me into a storage space, and they were VERY easy to work with. Their estimator came out and said that it would cost $1800 to move my two bedroom apartment, but that if I was all packed up and ready to go, I could save myself some money.
Well, my sister and I wrapped all my furniture in shrink wrap from Lowe’s, piled the boxes up in the garage, and did everything we could to expedite the move. The crew threw in some free tape and extra shrink wrap on the house, hauled their butts, and did the move in three hours under the estimate. After the cash discount and Yelp coupon, I ended up paying a little more than half the estimate!
NorthStar took good care of me, was very reasonable, and handled my belongings with expertise. I would heartily recommend them to anyone looking to make a local move!
NorthStar took good care of me, was very reasonable, and handled my belongings with expertise. I would heartily recommend them to anyone looking to make a local move!
Great customer service and movers. Even the customer service agent came during our move to see how things were going and gave us a goody bag! Soooo worth every penny.
I can’t believe a moving company has great service and timeliness. I’m rather amazed. I’ve moved quite a bit in the past 5 years and have always been wary of moving companies – I’ve had mixed results, siding mostly with the “not so good.” It doesn’t seem that customers ever get a good value with moving companies! But thankfully, NorthStar was great to work with.
I first spoke with Jessica, a customer service rep. Through her, I got a general quote but decided I wanted a binding quote. So, she scheduled an onsite visit at my apartment with Ron Cohen…who, I am guessing is the regional director or the main boss-man. He was on time, efficient, and helpful. He also made sure I received all the discounts that were available. We agreed on a fair price. My move was fairly small but I was going from Irvine, CA to Seattle, WA…I doubt they made much money on me but they were still attentive and helpful. Long-distance moves are sometimes stressful but NorthStar did a good job at alleviating some of my worries.
The movers came to pick up my stuff on a Wednesday and they wrapped my flat-screen and glass desk top with care and attention. I haven’t unwrapped the two things yet but nothing is jiggling…the packaging seems sturdy!
My things were delivered about 5 days later on June 18th, 2012 – faster than I expected. My things live in storage right now but it seems that I got everything and I will be able to unwrap and unbox once I settle in. So far so good!
Used them for a second time to move to our new home 10 minutes away (and used the Yelp Deal.) They sent 3 guys and a truck. Again, they did a fantastic job. Broke one of our ceiling fans but immediately offered us $50 credit (and I was planning on selling it anyways so I was kind of glad that happened.) Would definitely recommend them to anyone that is moving. They may not be the cheapest but definitely worth it to deal with such a quality company. They even called afterwards to follow up and make sure we were happy with the move. Thank you NorthStar!
Great service. Great guys and very professional! I will recommend them and definitely use them again. They yelp discount was HUGE too! Great stuff. Please use them in confidence!
Hiring strangers to take care of your personal belongings is a scary thing. Whjat you think is important may not be what someone else thinks is important. Northstar was different. They handled everything with such care, not one thing was broken or lost in the move. We had someone come out and give us an in-person, “not to exceed” estimate. When the movers came, I was getting so afraid everything wouldn’t fit as the truck got more and more full. Santos, the head of the 3 man crew, assured me everything would be fine (and made it look so effortless). He was right =) They never stood around wasting time. All 3 of the guys were nice, friendly, curteous, efficient and professional. I will definitely use Northstar for my next move!
I was really worried about selecting a moving company for a relocation from SF to Miami. My main concern was the price and the quality of the move, after reading a lot of comments about various moving companies online, who trick customers into cheap price and then raise it or delivery furniture in bad condition.
Long story short, NorthStar delivered beyond expectations on both the price and the quality of the move.
First, the price was VERY competitive with three other movers I was looking into. NorthStar was willing to match / beat prices from competitors who looked way dodgier. I got a flat price for my move and didn’t pay a cent more after the initial estimate by the guy who came over to review the size of the move.
Second, the move was super easy. The pick up guys came as expected and did a fabulous job. Then, the delivery was earlier than expected – it took them around 10 calendar days to deliver, and they were very accommodating to my schedule (which basically allowed only one day option for delivery due to my travel plans). The driver called me ahead of time and made sure I was good with the delivery time.
Finally, NorthStar is VERY good about making sure you are happy. Everything arrived in prime condition except for a little part of a TV stand that was lost somewhere along the way (it was literally a couple of screws, but I couldn’t put my TV because of that). However, NorthStar told me I can order the missing part and they would reimburse me for that. Which they did promptly (even the shipping price, which was high as I’ve asked for next day UPS delivery).
Overall, I am very happy with the move. From Ted Tindall who oversaw the move virtually, to JC Sala who did the estimate, to the guys who picked up and delivered my shipment, that was a thoroughly pleasant experience. I will definitely turn to NorthStar for any future relocation needs, and will recommend to all my friends.
One additional piece of advise – make sure you pack all your belongings ahead of the move. You will save a lot and make the process easier. NorthStar will pack big / bulky items for you as well as any furniture, but you should take care of clothing / kitchen items / etc…
Moving is never fun. Never. The stress of packing, trashing, and unpacking is tough enough and I learned a long time ago it is much, much easier to find someone professional to take care of the literal moving part. This past weekend, as I moved to a new place, the question wasn’t should I hire a moving company. The question was which one.
A neighbor recommended Northstar and after a few phone calls it was clear this was the moving company to trust with our move. Jason & Wendy in the office were both professional and understanding throughout the process. I was late in getting things squared away and they were literally able to make my move work the very next day.
We contracted for a team of 3 movers and a truck at $115/hour with a 3-hour minimum. We lucked into having a team of 4 arrive right on schedule. They skillfully parked their larger-than-expected truck and went right to work. We had packed most of our small items in boxes, but left all the big things for them. They wrapped up each piece to make sure it was transported safely and even took care of taking apart large things (like the bed).
4 1/2 hours later, we were in our new place with the large items put back together and the crew was on their way after a healthy tip. Note that if you pay cash there is a 3% discount.
One broken glass. That was the only damage we incurred. And even that glass was from the set we didn’t use anymore and was caused by the way I had packed the box more than the moving. If every move I have in the future only ends in only one broken glass, I’ll be a very happy camper. Besides, isn’t breaking a glass considered good luck in some cultures?
Northstar Moving earns a rare 5-star review the old-fashioned way… by earning it. There is no doubt in my mind which company I’ll be calling the next time I move.
These guys were fantastic. They were actually a few minutes early, came in and got everything out of our apartment in an hour, and got everything into our new place in an hour as well. They made the process painless, and were very efficient the whole time. I would highly recommend them to anyone I know and would definitely use them again!
I recently moved from Los Angeles to the Portland, Oregon area (Beaverton, Oregon, to be specific). NorthStar was recommended to me by my realtor who had several clients use the company before. I am a Yelper, and looked them up myself. Nothing but good word-of-mouth. So, I went for it, and it was the right decision. It was actually cheaper than any of the other do-it-yourself services that I was looking into. We worked together on the price, and I think we received an amazing deal. We had a ton of stuff to move. They did all of the work; I had no idea how much work it would be. Both the old and new house are 3 levels. They had a huge crew move everything fast and carefully within a few hours at each end. I was surprised at the time, care, and materials they put into making sure that everything was moved carefully. They supplied us with some of the boxes and packing material to get us started. I had no idea how much stuff we had! They told me not to stress if we couldn’t pack it all up ourselves. It ended up that when they got there, they actually helped us pack a lot of our stuff up for no extra cost. I could not believe how they wrapped up the furniture! They used a ton of moving blankets and plastic wrap. Nothing got scratched or broken. Again, it was surprising for how many boxes and pieces of furniture we had that everything made it over 1,000 miles with no damage. It took us 2 days to drive up to Oregon, and we barely beat them. They got it all up here fast and safely. Very courteous crew. Very friendly and efficient. It was my first moving experience and I was very impressed. I was also glad that I didn’t attempt it myself. Sometimes the only way is to hire someone, and NorthStar was the right company for sure. They even called me to make sure everything was there and that there was no damage. How many companies would do that? I am so happy and satisfied, I could go on and on! I very highly recommend them. Look no further!
These guys made moving hassle free! They were prompt – early actually. We weren’t moving a lot of big furniture but had lots of small/medium boxes. It seemed like no time everything was in the truck and we were on our way. They were even faster once we got to the new place. They set the bed back up where we wanted it.
I highly recommend and do the yelp deal.
I recently moved from Los Angeles to the Portland, Oregon area (Beaverton, Oregon, to be specific). NorthStar was recommended to me by my realtor who had several clients use the company before. I am a Yelper, and looked them up myself. Nothing but good word-of-mouth. So, I went for it, and it was the right decision. It was actually cheaper than any of the other do-it-yourself services that I was looking into. We worked together on the price, and I think we received an amazing deal. We had a ton of stuff to move. They did all of the work; I had no idea how much work it would be. Both the old and new house are 3 levels. They had a huge crew move everything fast and carefully within a few hours at each end. I was surprised at the time, care, and materials they put into making sure that everything was moved carefully. They supplied us with some of the boxes and packing material to get us started. I had no idea how much stuff we had! They told me not to stress if we couldn’t pack it all up ourselves. It ended up that when they got there, they actually helped us pack a lot of our stuff up for no extra cost. I could not believe how they wrapped up the furniture! They used a ton of moving blankets and plastic wrap. Nothing got scratched or broken. Again, it was surprising for how many boxes and pieces of furniture we had that everything made it over 1,000 miles with no damage. It took us 2 days to drive up to Oregon, and we barely beat them. They got it all up here fast and safely. Very courteous crew. Very friendly and efficient. It was my first moving experience and I was very impressed. I was also glad that I didn’t attempt it myself. Sometimes the only way is to hire someone, and NorthStar was the right company for sure. They even called me to make sure everything was there and that there was no damage. How many companies would do that? I am so happy and satisfied, I could go on and on! I very highly recommend them. Look no further!
lan, the project manager, so professional, polite, fast and amazing! The crew with Tony and Nacho (twice) and Art and the other crew were so polite, so professional, made everything so easy for me my move from Los Angeles to Arroyo Grande was actually fun. When I would call them I was always asked how I was and what I wanted and needed. I moved 3 times the last 7 years and this company is by far the best in every way.
Linda from Arroyo Grande.
After getting recommendations from friends and family, I used NorthStar for my move. Great service from start to end. They were very professional and careful with my things.
i highly recommend hiring a moving company in general rather than doing it yourself. if you consider the cost of renting a truck, getting helpers, your time, the backaches….it’s well worth it.
these guys were great. they brought literally all of their own supplies, wrapped up our furniture in bubble wrap and blankets in no time, and moved extremely quickly. one concern i had was since they charge by the hour, they’ll take their time to rack up the time. they finished our move so quickly that my wife and i decided to give them a little extra cash.
it was great because all we had to do is direct where to put each box. i also recommended them to a good friend of mine who also had a good experience. i just don’t think he’s much of a reviewer.
I love NorthStar and I will only use them for my next move…They arrived on time, were extremely nice, very fast and efficient and very gentle with my furniture and belongings!! In other words they were 100% perfect!!! Thank You NorthStar!!
These guys are fabulous. I hired them to get me from Sherman Oaks to Venice, and I was blown away by the professionalism and quickness with which they treated me. I hate moving, and the fact that I didn’t feel that oh-so-familiar feeling of wanting to bash my head against the wall repeatedly during moving day speaks VOLUMES about this company.
I had my moving day set up by a girl named Jessica. Oh Jessica, fair maiden of Northstar Moving Co. and savior of all hard working people of Los Angeles who dread moving from one home to another, how do I thank you for all the pleasant and courteous mannerisms you bestowed upon me when I called Northstar for help? I CAN’T. ='( I just can’t, because no amount of gratitude will ever equal the service you have provided me.
Call Northstar for all your moving day needs. You will not be disappointed.
I had my moving day set up by a girl named Jessica. Oh Jessica, fair maiden of Northstar Moving Co. and savior of all hard working people of Los Angeles who dread moving from one home to another, how do I thank you for all the pleasant and courteous mannerisms you bestowed upon me when I called Northstar for help? I CAN’T. ='( I just can’t, because no amount of gratitude will ever equal the service you have provided me.
Call Northstar for all your moving day needs. You will not be disappointed.
We recently moved from Los Angeles to the east coast. My company paid for everything so we had to do diligent research and cost comparisons. Not only did Northstar come in with the best bid, but they also had the best customer service ever. Everyone from Gadi on down rolled up their sleeves and helped! We had nearly 500 items (boxes)!! 99.9 % of everything arrived intact and complete. What more can you ask for? I shudder at the concept of ever moving again, but if I had to do it again, there’s no doubt who I would use, NorthStar Moving.
These guys are fabulous. I hired them to get me from Sherman Oaks to Venice, and I was blown away by the professionalism and quickness with which they treated me. I hate moving, and the fact that I didn’t feel that oh-so-familiar feeling of wanting to bash my head against the wall repeatedly during moving day speaks VOLUMES about this company.
I had my moving day set up by a girl named Jessica. Oh Jessica, fair maiden of Northstar Moving Co. and savior of all hard working people of Los Angeles who dread moving from one home to another, how do I thank you for all the pleasant and courteous mannerisms you bestowed upon me when I called Northstar for help? I CAN’T. ='( I just can’t, because no amount of gratitude will ever equal the service you have provided me.
Call Northstar for all your moving day needs. You will not be disappointed.
I have used NorthStar twice now and have been very happy each time. The entire booking process was very smooth and the customer service was great. They even provided a discount for being a return customer! On moving day, the movers were prompt and very friendly. They quickly (yet carefully) prepared our furniture for transporting and did not damage a single thing. The move was very efficient and could not have been better! I highly recommend NorthStar!
Tip: if you have old furniture you’d like to get rid of NorthStar will gladly take it to their warehouse after the move for donation.
NorthStar was incredible. They made our move as painless as possible. They were careful at both our apartment and our new home. My husband and I could not get over how FAST they were! Our move ended up costing us half of what we expected. From now on, we will always move with NorthStar.
Timely, professional, worked with me on the price. Nothing was damaged during the move. They were so great I used them twice and both times I had excellent customer service. Thanks NorthStar!!!
I did a lot of research before I went with NorthStar, and I’m so pleased that I found reliable movers that were actually reasonably priced.
They just helped me move from LA to San Diego, and it could not have gone more smoothly. The two guys (Ezequiel and Erwin, I believe) were very friendly, professional, and speedy yet careful. They were right on time, and took *really* great care of all of my furniture + a couple very large mirrors. I had packed all the boxes myself, and they wrapped everything else so it would be protected well. Not a single thing was broken or even slightly damaged 🙂
They worked so quickly and efficiently that (along with the great Yelp coupon) the whole move ended up costing less than I had anticipated – which is always a nice surprise!
I would recommend this moving company, for sure.