Testimonials

Stacey P.

NorthStar moving was amazing. It started with the great and easy customer service I got from Steffy over the phone and ended with the fastest, easiest move ever. They made multiple stops for me and we’re super accommodating. We had two pick-ups and were done within three hours. NorthStar Moving was so good, I hired them again two weeks later to move couches and a bed from my sister’s house. Steffy was great again as were the movers and the Yelp coupon I purchased made the deal even sweeter. I not only used them again personally, but will recommend them to anyone looking for a great moving experience.

Scotty R.

Ron Cohen, Thank you to you and NorthStar Moving Company for all that you did to make my move go smoothly and successfully! This was my 5th move with your company – and once again, your team was the best! You and the NorthStar team came through for me again and made what could be a stressful experience into a very calm, positive experience. I really am grateful to you and will be happy to recommend you to all of my friends and family. Please share my appreciation with the team! You delivered top shelf premium customer service and I thank you!!!!

Eulina M.

After deciding to move 60 miles away we considered having a moving service assist us with our transition. The task of finding the perfect company was overwhelming with the reputation of scams and bad service many moving companies have our there. I found Northstar on Yelp and after researching their company with several sources, I took the risk. The first step was with the on site estimate representative who comes out and assess all of things you are moving to give you an estimate for services. Then they give you a “not to exceed” price estimate which truly was a major perk compared to other companies. I took the risk and words can not express how they made our move “easy as pie”. The 5 man, 2 Truck team arrived on time, worked efficiently and completed the entire job in less time than expected. My family watched in awe and relaxed on the side while they loaded all of our things, packed them safely and transported them to our new place. When they arrived at our new place they place all of our items in the correct rooms and even assembled some things. Moving is very stressful and the assistance of Northstar truly made a difference! With high gas prices, distance and not enough manpower a moving service was the best choice. If you ever consider moving, call Northstar, they were worth every penny!

April G.

NorthStar Moving Company did a tremendous job on my move. From calling the office and speaking with Alice, to having Ron come out and giving me an estimate, along with the movers both in LA and the East Bay they were fantastic. Alice and Ron were both quick to respond to my emails and phone calls. The movers in LA were polite, courteous and efficient and I can say the exact same about the movers in the East Bay. I finally got around to unpacking all my clothes about a week after I moved in. I soon realized I was missing a suitcase with some clothes. I grabbed the inventory sheet and quickly realized it was item number 24 that was missing. I emailed Ron that night with the information on my missing bag, he responded almost immediately at like 9:30pm and said he would follow up with me in the morning. By 8:30am the next day he had tracked down my bag and it was delivered to me that afternoon by JC. Lesson learned on my part I should have been checking the inventory list, but their ability to locate the bag and return it to me less than 24 hours from the time I realized it was missing speaks in volumes. NorthStar will be my moving company from here on out.

Krissy Z.

I have moved way too many times and have gotten hosed each time!!!!!!! I saw this company on yelp, and could not believe all good reviews. I called and had the guy give me an estimate, which was very fair. The day the movers came..3 guys, and they were so efficient… I would have bet money that they had worked together for years! So I asked the guy ‘how long have you worked here?’ he responded ‘5 days’ lololol I was completely impressed… These guys were literally jogging up and down the steps to make sure it was done in time, and I even ended up paying a little less from the original bid. (I didn’t know that was possible.. Lol) This company is great and would recommend them to anyone…. And if I have to move again…I’m calling them!

Garrett O.

These guys are great! customer service was on point and the movers that came were respectful and hard working. Ok.. So I had to move two storage units worth of my junk in two different cities long beach and la palma to another storage unit in monterey park (consolodate). talk about moves… so any way.. these guys came to work, though they were amazed at my hoarding ( i could tell by the look in their eyes…lol) they didnt say a word and got my junk into the truck.. they unloaded with speed and efficiency… very polite and professional… I would use them again. five thumbs up!!!

Dan K.

I moved again and used Northstar again and WAS NOT DISAPPOINTED! Last time they were cheap, fast and efficient. This time, they were cheap, fast, efficient and EXTREME MOVERS! What’s that you say? What is EXTREME MOVING? Well I bet you thought you could just live your life and move your boring Ikea furniture from one apartment to another like every other yuppie in Santa Monica. Not with Northstar Moving! My bro Jose blasted into my apartment with a mission–To get his crew to move my stuff with as much badassery as possible. Bros were moving dollies with Herculean strength–two at a a time. These guys dismantled my furniture with Ninja skills… In fact, I thought one dude was part Robocop with the way his wrists rotated. They boxed up my rare and delicate porcelain clown collection like they were Tibetan monks balancing lotus blossoms on their fingertips. Not a single Bozo was harmed. They looked at my couch and looked at the door and said, “Nah, screw that.” Sure, the couch got IN to the apartment fine and they could have gotten it OUT of the apartment the same way but why be boring? These EXTREME MOVERS pulled the truck up to my balcony, sent one dude down below and had two bros hurl the couch over the balcony only to have one dude at the bottom CATCH IT AND HOLD IT IN MIDAIR UNTIL THE OTHER GUYS RAN DOWN TO HELP HIM. I’m sorry, Northstar, but do you also double as a dating service because I think I’m in LOVE. So, sure, you could go find another moving company. However, they won’t be as cheap, as fast, as efficient or as EXTREME as Northstar. Tell them you read this on Yelp and you’ll get 5%-10% off because they love hooking it up.

Mike S.

Recently i had to help my mother move from her assisted living center to a nursing home and part of that move required me to move some large furniture items to a storage facility. So i needed to find a moving company and of course, one that would be trustworthy and exhibit a high level of customer satisfaction. I began my search using Yelp.com and noticed a number of apparent satisfied customers. The customers seemed very happy with Northstar’s service so i decided to research their Better Business Bureau rating and that reflected a high level of satisfaction as well. So i decided to go with Northstar. The process of contacting Northstar was very simple and quick. I decided to use their website and entered a estimate request. Very quickly a representative named Stefy called me back with some questions and she was very polite and answered all the questions i had. After several more communications we were set for our move date. The move date went very smoothly. The 3 guys assigned to my job were very friendly and communicative. They completed our job efficiently and took special care to shrink wrap my fragile items for the trip over to the storage facility. All in all, the job only took about 2 hours with another hour for a special run to drop off a chair at my mothers nursing home facility. I was extremely happy with their work and their efficiency. I would highly recommend Northstar to anyone who needs to undertake a move.

Betty Y.

The crew showed up on time, and got everything moved out in just about 3 hours from door to door! My tip to you is if you know exactly what date you’ll be moving, book early so you get a better hourly rate. I know we’ll be moving again in about a year and that we’ll be using northstar again.

Jewel S.

A co-worker referred me to NorthStar and they did not disappoint. When I called for a quote, the representative informed me that if I chose NorthStar, that I should go on Yelp and get the coupon. They didn’t have to do that but it showed that they wanted the business. The day of my move, they arrived early – better early than not at all. They came in under their quote and were super efficient. Very courteous and professional. I would definitely use them again!

Adina C.

The best experience I’ve had with movers and I will only use them. When I first booked them, they gave me a window between 12 and 6 pm, but told me they would call an hour or so before. I got a call the day before confirming the appt. for next day and went over the details (address, supplies, etc). The day of, they called an hour in advance, they showed up on time, and an hour into the move, a representative from the office showed up with a bag of treats and wanted to make sure everything is going well. I thought it was a nice touch. The whole move went without a hitch, the guys were professional, nice, and worked quickly. We moved from Van Nuys to Woodland Hills, and all was loaded and unloaded and done in about 3 hours. They do round up, so we paid for 4 hours.

Mark B.

As professional a company from the salesman to the movers and to Wendy in the office as one could hope to find. Northstar is Company owned as opposed to most of the other large moving and storage companies that have franchised or licensed local agencies. The crew who moved us (Eric’s crew) was totally professional, careful and worked non-stop. No talking, joking, or wasting time during the entire day. They were the best workers I have ever seen at any job. Wendy, in the office was a gem and solved any questions that came up. She was wonderful. All in all a pleasant experience to a job that usually is not so much fun to do. Thank you NorthStar.

Jean P.

Northstar is awesome. Alice in the office is very helpful and very friendly. We scheduled a last minute move and she was accommodating and even stayed late on the phone to schedule our move. We had a really big move from two large storage spaces. We used 7 guys and four trucks to move almost 2,000 sq ft of boxes! They started moving at 8:30am and were not done until 11:30pm, believe it or not. These guys were amazing–they worked so hard for so long and were all friendly and professional. It was quite an undertaking and I was amazed that they were able to fit everything-it was like a math problem, fitting all the boxes in. We fed them, bought them drinks and tipped them generously, they deserved it, they worked their asses off! Alice called a few times to follow up and make sure the move went smoothly. I would highly recommend NorthStar. Great Yelp coupons too!

Chiara G.

It was my first move here in the U.S., I’ m Italian, and I was a little be scared  not to be able to find the best. I have to say that I really found how to move without any problem ,  in the fastest time ,  having all the information I needed to have. I was lucky because I found NorthStar moving!!!!!!

Elle C.

i recently moved from SF to LA. i was travelling for a few months and upon my return, found a new home in LA. i needed to store my belongings until i was done travelling. one of the reasons i went with northstar is that they will store your stuff within the company, not through a third party like some of the other movers i had contacted.

the northstar movers seamlessly and safely moved my belongings out of my SF flat and moved them to a storage unit until i called them four and a half months later telling them i had found a spot in LA and was ready to move in. they had me moved into my new LA apartment six days after that call. the movers seriously were my saviors! such hard workers and very professional and careful, but quick. they wrapped and unwrapped all furniture in moving blankets and set up any furniture that needed to be reassembled. 

while not the cheapest quote i received from a moving company, the quality and service that northstar provides is worth every penny, and choosing them is one of the best ideas i’ve made. their reviews are stellar for a reason — make sure you do your research before choosing a mover. if i ever need movers again, i will definitely consider northstar!

Jules E.

I had a great experience with this moving company. This was the first time i’ve ever used movers and it certainly won’t be the last. The moving team was fast, efficient, extremely courteous and nice. I would recommend this company to anyone in need of their services.

Sunny C.

Fastest, most professional movers I have ever used. They did not even complain about the lack of elevators in the apartment I was moving out of. They may not be the least expensive, but it is worth it when you consider the care they used in moving my possessions. Highly recommended and would definitely use them again.

A B.

NorthStar Moving was fantastic. I called around to get quotes and even though NorthStar was a little more expensive, because of Jessica’s personality and assurance that everything would be done with superb service, I went with them. Because I had procrastinated I was looking for movers a few days before I had to be out of my apartment. They were able to be at my place early, before their stated hours of operation. The movers were scheduled to be there at 7am, and arrived at 6:55. They walked through the apartment and looked at what I had to still do and what they had to do and started the clock only after they had looked through and gotten dollies and such up in the building. They were professional, efficient and personable. They loaned me wardrobe boxes for the move so I could put a lot of smaller items in there and wouldn’t have to spend time packing these or tracking them. When we got to the new house, they unpacked all the wardrobe boxes. The movers wrapped all of my furniture carefully and with great precision. Everything was intact, in good condition and nothing had even a scratch on it. I had just gotten the floors refinished in my house and they were extremely careful so as not to damage the refinishing job. THEY WERE EXCEPTIONAL, with amazing service beginning with Jessica, throughout the move and finishing back with Jessica calling to make sure everything had gone according to plan. I highly recommend NorthStar.

Enzo A.

Moving is one of the most stressful events in a persons life. I have moved many times in my life, I’ve done it on my own, I’ve used moving companies, and I’ve hired moving helpers. NorthStar Moving Company was by the far the best! They came in, got the job done, did so quickly and efficiently! Daniel was very courteous and professional and so was the rest of the crew. A nice touch was a sales representative stopping by and checking in on me to make sure I was satisfied with the service, the nice gift with chocolates was a nice touch too! Anyway, they made made my life easier during a stressful event, anyone capable of doing that deserves a good review on Yelp!!!

Tim C.

I’ve used NorthStar Moving for my last two moves, and while they’re a little pricey, the professionalism is definitely worth it. My team of movers was super fast, moving me across LA in no time at all. And the customer service rep made me feel confident that everything would be taken care of. Moving can be stressful, but it doesn’t have to be, so chip in the extra money and let NorthStar take care of the rest!

Nancy K.

I used Northstar again recently and was very pleased with my second experience with them. They were very friendly, accommodating, and fast. Price was definitely fair, but customer service was the standout. It’s nice to work with a company that wants to make sure you are happy and works hard to make it a good experience for you. I have no hesitation in recommending them highly again after having a great moving experience with them twice in a row. Ask to have Ron Cohen for your flat-rate moving inspector and he’ll take care of you, and don’t forget to ask for the yelp discount.

 

We’re proud to say this review was Review of the Day on Yelp on 8/21/2012!

 

Yelp Review of the Day 8/21/2012

Charlie F.

Fast, efficient and I paid exactly what they quoted. Did everything in under 3 hours. Would use them again in a heartbeat.

Amber J.

The team in the Bay Area is awesome! I used their services for 2 moves, and have been completely satisfied. They are fast, reasonable, and on-time. I will definitely use them again!

Vanessa R.

NorthStar Moving helped my boyfriend and I move from our place in Fullerton, CA to Los Angeles, CA. And I am happy to say that we couldn’t do it without them. Everyone – from the Client Loyalty Rep to the Estimator to the 3 Movers – was so kind, helpful, and hardworking. The Client Loyalty Rep worked with me for the right time to get an Estimator out. This was the first time my boyfriend and I were moving with a lot of stuff, so we were definitely weary, but knew we needed help from a moving company – we couldn’t do it on our own. So, the Estimator came out to our place on time and took about 30 mintues to look over the place, give us our estimate, assure us that the price would not be more than the estimate, tell us about the YELP deal that we could use, and answer any questions we had about our first move. We scheduled the move right then and there to ensure our spot was held, even though it was a few weeks out. Then, the moving day came. The 3 guys arrived 30 minutes early and were ready to go. They came up to look at the place and with a quick glance, knew exaclty what they needed to do and how they needed to do it. They had medium boxes available if we needed more – which we did! And they even gave us free wardrobe hangers for all of our clothes – we had to give these back at the new place, but how nice! Within 2.5 hours, they were all packed up and ready to go to LA. When we arrived in LA they called us to let us know that they were there. They didn’t even take a lunch break! After we showed them the elevators and the new place, they began bringing the boxes up and placing them whereever we liked. We unpacked the wardrobe boxes as they brought things up – we had about 20 medium boxes, a bed, mattress, plasma TV, glass table, kitchen table, chairs, dresser – and they unloaded everything in about 2 hours. Amazing! I would definitely recommend NorthStar to anyone and everyone. They made the move day for my boyfriend and I a lot easier and more calm than we thought it would be. 🙂 Which is MORE than we could have asked for. Everyone is worried that on the move day you will forget something, or get angry, or frustrated, but NorthStar really had it all under control. Their calm demeanor gave us, in turn, a calm feeling as well. Thank you, NorthStar, for a great memory!!