Recently i had to help my mother move from her assisted living center to a nursing home and part of that move required me to move some large furniture items to a storage facility. So i needed to find a moving company and of course, one that would be trustworthy and exhibit a high level of customer satisfaction. I began my search using Yelp.com and noticed a number of apparent satisfied customers. The customers seemed very happy with Northstar’s service so i decided to research their Better Business Bureau rating and that reflected a high level of satisfaction as well. So i decided to go with Northstar. The process of contacting Northstar was very simple and quick. I decided to use their website and entered a estimate request. Very quickly a representative named Stefy called me back with some questions and she was very polite and answered all the questions i had. After several more communications we were set for our move date. The move date went very smoothly. The 3 guys assigned to my job were very friendly and communicative. They completed our job efficiently and took special care to shrink wrap my fragile items for the trip over to the storage facility. All in all, the job only took about 2 hours with another hour for a special run to drop off a chair at my mothers nursing home facility. I was extremely happy with their work and their efficiency. I would highly recommend Northstar to anyone who needs to undertake a move.
Testimonials
The crew showed up on time, and got everything moved out in just about 3 hours from door to door! My tip to you is if you know exactly what date you’ll be moving, book early so you get a better hourly rate. I know we’ll be moving again in about a year and that we’ll be using northstar again.
A co-worker referred me to NorthStar and they did not disappoint. When I called for a quote, the representative informed me that if I chose NorthStar, that I should go on Yelp and get the coupon. They didn’t have to do that but it showed that they wanted the business. The day of my move, they arrived early – better early than not at all. They came in under their quote and were super efficient. Very courteous and professional. I would definitely use them again!
The best experience I’ve had with movers and I will only use them. When I first booked them, they gave me a window between 12 and 6 pm, but told me they would call an hour or so before. I got a call the day before confirming the appt. for next day and went over the details (address, supplies, etc). The day of, they called an hour in advance, they showed up on time, and an hour into the move, a representative from the office showed up with a bag of treats and wanted to make sure everything is going well. I thought it was a nice touch. The whole move went without a hitch, the guys were professional, nice, and worked quickly. We moved from Van Nuys to Woodland Hills, and all was loaded and unloaded and done in about 3 hours. They do round up, so we paid for 4 hours.
To NorthStar, God Bless, Tommy Tiny Lister Friday
As professional a company from the salesman to the movers and to Wendy in the office as one could hope to find. Northstar is Company owned as opposed to most of the other large moving and storage companies that have franchised or licensed local agencies. The crew who moved us (Eric’s crew) was totally professional, careful and worked non-stop. No talking, joking, or wasting time during the entire day. They were the best workers I have ever seen at any job. Wendy, in the office was a gem and solved any questions that came up. She was wonderful. All in all a pleasant experience to a job that usually is not so much fun to do. Thank you NorthStar.
Northstar is awesome. Alice in the office is very helpful and very friendly. We scheduled a last minute move and she was accommodating and even stayed late on the phone to schedule our move.
We had a really big move from two large storage spaces. We used 7 guys and four trucks to move almost 2,000 sq ft of boxes! They started moving at 8:30am and were not done until 11:30pm, believe it or not. These guys were amazing–they worked so hard for so long and were all friendly and professional. It was quite an undertaking and I was amazed that they were able to fit everything-it was like a math problem, fitting all the boxes in. We fed them, bought them drinks and tipped them generously, they deserved it, they worked their asses off! Alice called a few times to follow up and make sure the move went smoothly. I would highly recommend NorthStar. Great Yelp coupons too!
It was my first move here in the U.S., I’ m Italian, and I was a little be scared not to be able to find the best. I have to say that I really found how to move without any problem , in the fastest time , having all the information I needed to have. I was lucky because I found NorthStar moving!!!!!!
i recently moved from SF to LA. i was travelling for a few months and upon my return, found a new home in LA. i needed to store my belongings until i was done travelling. one of the reasons i went with northstar is that they will store your stuff within the company, not through a third party like some of the other movers i had contacted.
the northstar movers seamlessly and safely moved my belongings out of my SF flat and moved them to a storage unit until i called them four and a half months later telling them i had found a spot in LA and was ready to move in. they had me moved into my new LA apartment six days after that call. the movers seriously were my saviors! such hard workers and very professional and careful, but quick. they wrapped and unwrapped all furniture in moving blankets and set up any furniture that needed to be reassembled.
while not the cheapest quote i received from a moving company, the quality and service that northstar provides is worth every penny, and choosing them is one of the best ideas i’ve made. their reviews are stellar for a reason — make sure you do your research before choosing a mover. if i ever need movers again, i will definitely consider northstar!
the northstar movers seamlessly and safely moved my belongings out of my SF flat and moved them to a storage unit until i called them four and a half months later telling them i had found a spot in LA and was ready to move in. they had me moved into my new LA apartment six days after that call. the movers seriously were my saviors! such hard workers and very professional and careful, but quick. they wrapped and unwrapped all furniture in moving blankets and set up any furniture that needed to be reassembled.
while not the cheapest quote i received from a moving company, the quality and service that northstar provides is worth every penny, and choosing them is one of the best ideas i’ve made. their reviews are stellar for a reason — make sure you do your research before choosing a mover. if i ever need movers again, i will definitely consider northstar!
I had a great experience with this moving company. This was the first time i’ve ever used movers and it certainly won’t be the last. The moving team was fast, efficient, extremely courteous and nice. I would recommend this company to anyone in need of their services.
Fastest, most professional movers I have ever used. They did not even complain about the lack of elevators in the apartment I was moving out of. They may not be the least expensive, but it is worth it when you consider the care they used in moving my possessions. Highly recommended and would definitely use them again.
NorthStar Moving was fantastic.
I called around to get quotes and even though NorthStar was a little more expensive, because of Jessica’s personality and assurance that everything would be done with superb service, I went with them. Because I had procrastinated I was looking for movers a few days before I had to be out of my apartment. They were able to be at my place early, before their stated hours of operation.
The movers were scheduled to be there at 7am, and arrived at 6:55. They walked through the apartment and looked at what I had to still do and what they had to do and started the clock only after they had looked through and gotten dollies and such up in the building. They were professional, efficient and personable. They loaned me wardrobe boxes for the move so I could put a lot of smaller items in there and wouldn’t have to spend time packing these or tracking them. When we got to the new house, they unpacked all the wardrobe boxes.
The movers wrapped all of my furniture carefully and with great precision. Everything was intact, in good condition and nothing had even a scratch on it.
I had just gotten the floors refinished in my house and they were extremely careful so as not to damage the refinishing job.
THEY WERE EXCEPTIONAL, with amazing service beginning with Jessica, throughout the move and finishing back with Jessica calling to make sure everything had gone according to plan.
I highly recommend NorthStar.
Moving is one of the most stressful events in a persons life.
I have moved many times in my life, I’ve done it on my own, I’ve used moving companies, and I’ve hired moving helpers.
NorthStar Moving Company was by the far the best!
They came in, got the job done, did so quickly and efficiently! Daniel was very courteous and professional and so was the rest of the crew. A nice touch was a sales representative stopping by and checking in on me to make sure I was satisfied with the service, the nice gift with chocolates was a nice touch too!
Anyway, they made made my life easier during a stressful event, anyone capable of doing that deserves a good review on Yelp!!!
I’ve used NorthStar Moving for my last two moves, and while they’re a little pricey, the professionalism is definitely worth it. My team of movers was super fast, moving me across LA in no time at all. And the customer service rep made me feel confident that everything would be taken care of. Moving can be stressful, but it doesn’t have to be, so chip in the extra money and let NorthStar take care of the rest!
I used Northstar again recently and was very pleased with my second experience with them. They were very friendly, accommodating, and fast. Price was definitely fair, but customer service was the standout. It’s nice to work with a company that wants to make sure you are happy and works hard to make it a good experience for you. I have no hesitation in recommending them highly again after having a great moving experience with them twice in a row. Ask to have Ron Cohen for your flat-rate moving inspector and he’ll take care of you, and don’t forget to ask for the yelp discount.
We’re proud to say this review was Review of the Day on Yelp on 8/21/2012!
Fast, efficient and I paid exactly what they quoted. Did everything in under 3 hours. Would use them again in a heartbeat.
The team in the Bay Area is awesome! I used their services for 2 moves, and have been completely satisfied. They are fast, reasonable, and on-time. I will definitely use them again!
NorthStar Moving helped my boyfriend and I move from our place in Fullerton, CA to Los Angeles, CA. And I am happy to say that we couldn’t do it without them. Everyone – from the Client Loyalty Rep to the Estimator to the 3 Movers – was so kind, helpful, and hardworking.
The Client Loyalty Rep worked with me for the right time to get an Estimator out. This was the first time my boyfriend and I were moving with a lot of stuff, so we were definitely weary, but knew we needed help from a moving company – we couldn’t do it on our own. So, the Estimator came out to our place on time and took about 30 mintues to look over the place, give us our estimate, assure us that the price would not be more than the estimate, tell us about the YELP deal that we could use, and answer any questions we had about our first move.
We scheduled the move right then and there to ensure our spot was held, even though it was a few weeks out. Then, the moving day came. The 3 guys arrived 30 minutes early and were ready to go. They came up to look at the place and with a quick glance, knew exaclty what they needed to do and how they needed to do it. They had medium boxes available if we needed more – which we did! And they even gave us free wardrobe hangers for all of our clothes – we had to give these back at the new place, but how nice! Within 2.5 hours, they were all packed up and ready to go to LA.
When we arrived in LA they called us to let us know that they were there. They didn’t even take a lunch break! After we showed them the elevators and the new place, they began bringing the boxes up and placing them whereever we liked. We unpacked the wardrobe boxes as they brought things up – we had about 20 medium boxes, a bed, mattress, plasma TV, glass table, kitchen table, chairs, dresser – and they unloaded everything in about 2 hours. Amazing!
I would definitely recommend NorthStar to anyone and everyone. They made the move day for my boyfriend and I a lot easier and more calm than we thought it would be. 🙂 Which is MORE than we could have asked for. Everyone is worried that on the move day you will forget something, or get angry, or frustrated, but NorthStar really had it all under control. Their calm demeanor gave us, in turn, a calm feeling as well. Thank you, NorthStar, for a great memory!!
Just moved from Phoenix, AZ to the San Francisco Bay Area. This was a massive move (16,000 pounds, 500 items) and NorthStar arrived with driver and four-member crew as promised. Wrapped and packed all belongings with care and worked to nightfall without stopping. When the semi rolled away, I felt confident my belongings would arrive on the other end in good shape. When the crew arrived in the Bay Area, it was a relief to see the same driver, Ben, and foreman, Mike Taylor, were in charge. They got the truck unloaded without a problem. This move was unexpected and had to happen within a window of time. Sam Rothshield in Operations at NorthStar made it happen. This is my second good experience with NorthStar. In 2003, I had moved from L.A. to Phoenix with them, and they were excellent. I recommend them for long hauls and big moves. A special thanks to Ben, the driver, and Mike Taylor, foreman, who set the tone for extraordinary effort and consideration. Great job!
Great overall service. I’ve used them before and when I called to schedule they gave me the rate of my move from 3 years ago. 3 men, one truck for a 1 bedroom.
I scheduled early (8am-10am) and they arrived at 7:30 which was perfect. They phoned and asked if I was ready and if not they could wait! I said come on! They loaded the truck in an hour and change and got to my new place in record time. The whole move was 3 hours and change, and a bargain with the yelp coupon.
George and his team were great and friendly and hard working. I will use Northstar again for sure.
My girlfriend and I decided to move in together recently and needed to find some good movers to help us move two apartments from the Hollywood area to Studio City. Everyone’s heard horrible stories about moving companies, so we were a bit nervous. But that all changed when we found NorthStar.
We had gotten estimates from a few other companies, but no one made us feel as comfortable as NorthStar. They give you a “not to exceed” estimate, so you know exactly what to expect.
I arranged everything through Alice, and then Ron came over to do the estimate. He did a great job arranging everything, and was WAY more professional than some of the other companies we met with. He seemed like he does this all the time (which I’m sure he does) and knew exactly what he was doing.
We were moving 2 apartments in Hollywood to 1 location in Studio City, and Ron arranged for a crew of 3 guys to help us. They arrived first thing Saturday morning and were very professional. It was very rainy and we were dreading the move a bit, but these guys made it seem like it was nothing. They helped disassemble and reassemble furniture as needed and moved things into position. Our movers finished the move ahead of schedule so we even saved a couple hundred bucks!
After the move was over, we noticed that they had brought over a couple of large panels that belonged to a wardrobe that wasn’t supposed to come with us. I let Ron know, and he had a couple of guys come the next night (at our convenience) to pick them up and take them back at no cost to us.
Ron even tipped us off at the Yelp promo they’re running…$100 for $50 good toward your move. AND if you pay in cash, they knock another 3% off the bill.
They really made this process go so smoothly. I HIGHLY recommend using these guys, or at the very least getting a quote from them. They listen to the customer, quote a fair price, and make moving a simple task.
Truly a wonderful experience. My move could not have gone any smoother, or more efficient had I chosen another company. I have moved several times in my adult life, and North Star Moving is by far the most professional, friendly, and financially fair moving company I have ever used. They followed up before, and after the move to ensure that my experience was nothing short of perfect. Eric and his moving crew were wonderful, and Stefy in the office get 5 stars for being so personable, and accommodating. The online Yelp coupon was just the icing on the cake!
I have moved 5 times- 3 interstate and 2 local moves. By far this move was the smoothest. NorthStar delivered everything that was agreed to very professionally and on less time that was estimated! Nick and his team where efficient and polite employees. . Financially- their “non-exceed” bid have me peace of mind as i had a budget in mind. the YELP Coupon where you pay $ 50 for $ 100 dollar value was a great incentive, in addition to 5% discount if cash is paid. Since the job was finished faster- I paid approx. 30% that was originally quoted!
I know how stressful it is to move and when the day comes to move again [hopefully not for a LONG time] i would definitely hire NorthStar again.
I can’t even begin to express our love for this company! it has been an amazing experience all along the way. Working with Kat and Adam was fantastic. The main crew was wonderful. The unloading crew couldn’t have been better. I am so impressed with every aspect of this company.
Thank you!
Katy Yates
Amazing as everyone else said. Extremely fast and professional.