Review by Angeles W.

My directions were simple: Find a mover who wasn’t going to cost an arm and a leg, and who would handle EVERYTHING for the move themselves. After hours of searching the internet, reading reviews, sending requests for estimates, and speaking to movers who just didn’t seem to want to give direct answers, I finally received a call from Ted at NorthStar Moving Corp. Ted not only answered all of my (numerous!) questions, but supplied additional information on a few things I hadn’t thought about prior to our discussion. He also seemed comfortable giving an estimate that was less vague and more of an ACTUAL ESTIMATE (I’m not expecting to-the-penny, folks … I wanted something more than “oh, could take two hours, could take 10, depends on the day!). He explained circumstances that COULD change the estimate, and ways to avoid those complications. Ted didn’t just say, “Oh, we can handle it, no problem!” like most of the other movers I’d spoken with over the previous week. He gave specifics, didn’t rush me off the phone, and even followed up with a thorough email which had details that let me know he was not only listening, he was taking notes. I discussed the several conversations and estimates I had collected with my client, who agreed that NorthStar Moving was the way to go. I confirmed with Ted, who sent another email with the updated information. Moving day, NorthStar was an impressive machine! They came to the one-bedroom apartment in Pasadena, packed everything, wrapped the valuables, wrapped the TV to prevent breakage and to shield it from nosy neighbors in the new neighborhood, broke down a few pieces of furniture, loaded the truck, drove to the new location in Highland Park, unloaded the truck, put items and boxes wherever my client requested, cleaned up after themselves, and left. Everything ran smoothly, everyone was prompt, pleasant, and polite. My client was extremely pleased, and I was extremely happy. Just a few short weeks later, I had to call on Ted again, as the same client was moving out of the house due to a termite infestation. Ted was able to schedule a new move date without a hassle, and the movers came in and repeated the whole scenario all over again. Fabulous work, wonderful people, and an extremely efficient company. By the way: I have a second client who is getting ready to help his college-student daughter move from one apartment to another in the Korea Town area. He also accepted my recommendation for NorthStar movers, so I’ll be updating my review sometime in July!