We used Northstar over 20 years ago for a move in Northridge CA. We used them again last week for a move in Phoenix, AZ. Their customer service, efficiency and professionalism are second to none. Highly recommend them!!
Testimonials
Alex L, Robert H, and Micheal H were fantastic movers. They packed everything quickly, efficiently and were very professional. They made the move very easy. I always use NorthStar when I’m moving in the Los Angeles area and will continue to.
I had my move yesterday, and I could not have been happier with the customer service from NorthStar Moving Company, particularly Lorena (scheduling my move and answering my questions) and the day-of crew of Juan, Elias, and Jose. They were friendly, moved quickly, were careful (they used lots of moving pads), on time, and helpful. I did most of the packing for my move, but I did ask them to pack the kitchen. I’m very happy with that decision. There were no surprises on the price, I was quote 1hr travel time + 3hr minimum. The move took 4hrs, so I was charged for 5 hrs. The hourly price seemed comparable to the other companies I considered. Certainly, there were less expensive options, but you get what you pay for. Thanks to NorthStar for a great moving experience! I will be recommending them to friends and family, too.
NorthStar did a great job on my move. They were responsive to all my email requests and on also if I need to pick up the phone. They were efficient, safe and professional. The team of Carlito, Jessi and David were patient and listened to what special instructions I had. Also if I changed my mind about something they were flexible and rolled with the changes. I would definitely recommend using them for moves. They also came in under my budget and quote! Thank you for making my move a bit less stressful.
Alex, Mike, and, Javier were amazing. They were punctual and very quick to get started. They worked fast and took great care of my things. I highly recommend this company. I used a cheaper company before and it was a terrible mistake. They damaged my things and also smoked some of my weed.
This was our first time using movers and after doing my research, NorthStar had the best deal and ratings.
The process:
I spoke with Ron and we did a virtual tour of my apartment and told him everything that had to be moved. He sent over a quote and answered all our questions. We moved from Woodland Hills to Sherman Oaks. Overall, wonderful experience and will definitely move with them again.
They are very professional and provided great service. They very respectful and clean. Most importantly, they were very fast! Would totally recommend. Came in on time, very transparent with fees ( no surprises).
Man you were right about your services.
George, Manny, Alfonso, and Francisco were amazing! So professional.
They all worked really hard as a team to get us moved. They were friendly, respectful of our belongs and to us.
Moving is so stressful and we really appreciated you getting us into our new place.
We’ll for sure use you for our next move and recommend you to others.
THANKS AGAIN!
Carissa and Dave
If you are looking for someone to move your stuff interstate these are the guys!
Really professional service and on time delivery. We shipped from CA to TX and everything arrived safe and secure!!
NorthStar Moving was amazing for our recent move!
We needed someone on short notice (two days) and for a reasonable rate, and they were able to deliver both. Their communication was perfect, calling to confirm the appointment, their ETA the day of, and after the move had been completed. Additionally, everyone wore masks.
Juan, Tacho, and Jose came with a truck more than big enough to house all our belongings, and checked in with us during different points for certain items (some items stayed, most went). They were gentle with the ZippGo boxes and our doorways, and took the time to thoughtfully move all our heavier furniture.
I would highly recommend NorthStar Moving and we will absolutely use them again in the future!
Great service and excellent movers. This was my first time employing people to move my stuff, and I’m so glad I did. Abraham, Lalo, and Ulises were incredibly friendly, fast, and careful with our possessions. No bumps or scratches on anything, all of our stuff came through completely unscathed. Also, the three movers were impressively strong and amazing at lifting awkward and heavy furniture… which of course is their job but it was impressive nonetheless. Couldn’t have asked for a better experience, would recommend these three very highly.
Michael, Alex, and Maurice were awesome! Fast, friendly, and honest peeps! 2nd time using Northstar. Will most likely use them again.
We had to move our moving in and out dates around because we were delayed closing escrow but they were very helpful and accommodating. Thomas and his crew were friendly, considerate and quick! We were able to store our stuff with them over the weekend and it all came back perfectly. I would recommend them to everyone!
Great movers would recommend! Very helpful moving company with offices all over so able to move you anywhere you need to go!
This past Sunday we had Juan, Tacho, and Jose move all of mine and girlfriend’s furniture into our new place. These guys wore masks the whole time, packed everything safely, and worked quickly. They moved everything up and down stairs without a hitch. Next move I do will be with these guys again.
Moving during COVID is especially stressful, and these guys were fantastic start to finish. I’ve been working 7AM to 7PM days but Lorena was able to quickly set up a virtual appointment for me with Ron, the senior estimator, on a Saturday, who after being showed around my rats’ nest of an apartment via an iPad got me a “Not To Exceed” quote in under twenty minutes that turned out to be dead on even though my move exploded into absolute nightmare territory (zero fault to the movers — a film was unexpectedly shooting on the streets surrounding my new building, making parking the truck a navigational hazard, then the 115-year-old freight elevator jammed on a Friday afternoon and wasn’t able to be fixed by the building managers until the following Tuesday, etc.)
Alex and his team of movers were incredible. Extremely professional, followed strict COVID safety protocols, fun, friendly, courteous, super careful with all my weird fragile things, very nice to my cat who they managed to keep from escaping through a full day of packing and what turned into another 1.5 days of moving, managed all the grenades launched their way by the circumstances so, so beyond admirably, and went out of their way to make sure everything stayed as quick and contained as possible while somehow not exceeding the estimate despite the added work. They even carried my mattress up EIGHT (8) flights of stairs for me at the end of the day Friday when the freight elevator had broken down and we’d already stopped the clock so that I wouldn’t have to sleep on my glorious but very hard and cold new cement floors.
Jason was also fantastic in helping me work out a storage plan for the days in between the attempted move and the successfully completed move.
Cannot recommend NorthStar more highly, and if you end up with Alex in charge of your move, go ahead and relax — you’re in excellent hands.
(Also if you’re as crunched for time as I was and considering hiring them to do a full pack for you, I enthusiastically recommend that as well. They did it in like 1/10th the time it would’ve taken me and did a much better job than I would’ve, labeled everything really clearly to be delivered to new locations in the new place, etc. All very quickly, safely, and they didn’t even make fun of my freak stuff.)
This is the 3rd time we have used NorthStar for a local move and they continue to deliver and impress. The team we had was incredibly safe, fast and courteous. When it was time to unload everything, they took the time to show us each item and box so that they could put it in the exact location we wanted. They took extreme care with wrapping up couch and table legs as well as transporting our art and TV. We don’t anticipate another move in the future but if we do, we will be calling NorthStar again.
I am rarely inspired to leave reviews, but I felt I had to for these guys. I have moved at least 15 times in the last 10 or so years (it’s hard to sit still) and in most cases I got the “support” of movers. I use the quotes because, more often than not, it was more of a hassle than help. Items broken, prices not honored, shady dealings, etc etc.
In fact, I was determined not to use a moving company for this move after the last time, but it was just too complex of a situation not to get help. Short version: we were downsizing, had a 3-day delay to get into our new place while staying in a hotel, then moving items into the new place and storage. This would be no simple job! I started researching and reached out to NorthStar. That’s where David comes in.
David was my estimator, who came out to look at the job and give me a not-to-exceed price (both a professional estimator and a not-to-exceed price were new to me). David was thorough, friendly, and brought a quality of service I hadn’t experienced in prior dealings with moving companies. We basically decided on them doing a full pack, storing the items in their storage option for 3 days so it would be insured, then moving it to the new place with the last destination being our storage unit. When the guys arrived (Austin, Red, Kyle, Hamdi and Noah on a separate occasion) to help us pack and move, they were thorough, efficient, and friendly. Interacting with them made a super stressful, “crap we forgot about ____!” move more enjoyable, even if I might have slowed them down a bit with my lack of organizational skills. 3 days later the same guys came to help with the apartment and storage moves. They helped me unpack at the apartment and organize the storage unit which I didn’t expect at all.
Being frank, I hit the not-to-exceed price and still had a decent amount of work to do, so I was somewhat concerned there was a loophole I overlooked (like being too talkative or disorganized) but nope. They honored it without a moment’s hesitation. I’m sure David got some trouble for it – sorry David!
After the move, we only had one or two pieces out of a 4 bedroom, fully furnished home being moved that had any damage, and only a box or two in the wrong location (apartment instead of storage and visa versa) and David got it rectified and provided a solution almost immediately. For such a complex move it went extremely well, and to have such speedy resolution to the small issues that occurred was amazing. The price cap and friendly, professional service was icing on the cake.
That’s why I’m leaving them a 5 star rating and taking the time to leave this review. By far the best moving professionals I’ve ever interacted with and will be using them again in the future.
Austin and his team did amazing! Pricing is competitive, the gentlemen did an amazing job moving everything as gently and carefully as possible. Super helpful and got straight to work. Really enjoyed working with this company and hopefully not anytime soon (lol) but would definitely work with them again.
All the stars in the sky would not be a high enough rating. I would like to thank Ron Cohen with all my heart for making a complicated and extremely stressful move so easy. From the moment I scheduled my appointment with him he listened to my needs and was quite accommodating. I am in the process of moving two homes to to two storage areas and two apartments. He gave me wonderful packing advice. When I told him I needed to expedite the move to a guaranteed delivery date he apologized for the high cost and helped me find an affordable solution. I have been dealing with multiple moving organizations and Ron has been by far the most honest and helpful of all of them! A lot of fly by night movers will give you a low quote and jack it up after the move, ruin your belongings and make you pay for the privilege of their poor service. Ron genuinely wanted to be the solution to my problem even if I couldn’t use his services.
I’m truly grateful to North Star and Ron Cohen for being a customer driven organization.
This is the 4th or 5th time we have moved with this company. Ron C. Is a boss and keeps us coming back! He is always a great help and quick to get things squared away. While every experience has been good, yesterdays team
Milton
Eliezar
Pedro
Sergio
William P
freaking killed it… they went so above and beyond, they were efficient and so nice. Very detailed and comminicative. They protected all of our furniture very well!!
We really can’t express enough about how great they were.
The company is recommended and that crew deserves a shout out, a thank you, and a raise!
Fantastic experience and great Thank you to each of these fellas!
Cheers!
Great experience. Booking was seamless and the team showed up on time and did a great job packing and moving my stuff. Would highly recommend!
Northstar made my move possible (again!) they got me fully in and out of my apartment and back into my new place in a manner of hours! Would always recommend them for a move!
OUTSTANDING overall experience.
This is the second time in 12 years that I used Northstar.
Both times the experience has exceeded expectations.
Ron Cohen did a FaceTime review of our home before providing a reasonable quote.
A solid crew showed up and packed the entire house in a few hours onto a truck. No drama, no hassles, no damage, no haggling.
All our property got delivered to AZ a few days later and unloaded by a different crewe that was just as meticulous, caring, and professional. I literally could not have handled by stuff more carefully or respectfully than these guys. I was so impressed.
Thank you for taking so much of the stress and worry out of this huge life changing event. Like I have in the past, I will always recommend NorthStar to friends and family.