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This video has music only, nothing to transcribe, it features highlights from a moving day with @Jackson_Michie
Here’s what Jackson had to say about his move with us:
Moving isn’t easy, but calling @NorthStarMoving sure is 🤣
Testimonials
Moved our elderly mother from her large home in Calabasas to a Condo in Encino. Worked with Ron who was wonderful. His quote was detailed & competitive! I sent Ron lots of texts & emails regarding HOA requirements. He got back to me in a timely manner and took care of everything perfectly! The crew arrived at our moms on time , very kind, considerate, & packed everything up securely! The move which had challenges due to small staircases & elevator was done professionally and the crew said not to worry they would make it work! Flexibility, Good Attitude, and Professional! What more can you ask for! As an added bonus they finished quicker then the not to exceed quote so we ended up paying less then the quote! Under Promise & over Deliver that’s the best service experience you can ask for!!! Thank You Ron!!! I will hire Northstar again for any future moving needs.
On the move again and this time I used Northstar Moving to move my 3 bedroom apartment in Diamond Heights to a house in the Sunset District. I reserved with pretty late notice for a Saturday move and got lucky that they could accommodate me. I decided to go with 4 movers (I’ve always used 3 in the past) so that we could hopefully get things wrapped up early in the afternoon. The hourly rate was competitive for 4 movers. They arrived to my house on time and got to work. The lead mover was friendly and approachable. At the end of it all no items were broken or missing so I was happy about that.
The thing that impressed me most about Northstar was their customer service and support. There were a few issues over the course of the day that I found confusing and stressful and I indicated this to the lead mover who encouraged me to reach out to the customer service/management team. I had the good fortune of receiving a call back from a woman named Wendy who I believe was from the district office. She was kind, empathetic and genuinely wanted to make sure I felt good about my experience. She was never dismissive of my concerns and worked very hard to make me feel like a valued customer. In a world right now where there is so much tension, animosity and defensiveness in general it was refreshing to feel validated and respected. This is the primary reason why I will use Northstar again. They really seem to care about the customer experience.
Even though I consider myself to be a veteran renter and mover there are lessons that everyone should always remember to keep in mind when moving. Get the estimate before the move starts. If you hire multiple movers clarify what each of their roles will be. Do not be shy to ask questions or get clarification from the team lead while the move is in progress. And if at all possible be an active observer and/or assistant director so that everyone is on the same page.
They were very nice, very good guys. They sent 3 instead of 2 that make it faster and easier. The movers was super efficient and knew what they doing. Will recommend to other for sure
This is the company I recommend to anyone moving in the Bay Area. They are incredibly professional, have fair rates, and are the only company I’d trust to pack my valuable furniture items. They were really fast at packing up, made sure to triple wrap anything valuable, they were really clean in taking any excess packaging with them and made sure to protect the floors and walls of our apartment. Our storage unit was tight but they were basically Tetris masters in making sure everything fit but was also safe for storage in the way it was placed. Definitely reach out to them for a quote if you are moving in the Bay Area!
Just had our furniture moved from storage into our new home by NorthStar. We chose them based on reviews but still worried a little about how it was going to go. Austin, Kyle, and Tico were fantastic. They arrived and got started on time. The 3 of them worked really well together. Two moved things up into the truck and Tico put everything together in the truck like an amazing 3-D puzzle. Austin and Kyle were very careful with everything and took special precautions with a few delicate family treasures and we ended up with nothing broken, scratched or damaged. We had everything wrapped in plastic while in storage and they removed it from every piece before taking them into the house. They removed feet from a chair to get it through a tight squeeze. They took doors off hinges to make room to get things through. They were careful to keep things clean. And best of all they got our entire house in and set up in less time than we expected.
All I can say is you got to use NorthStar Moving the next time you move. We will!
While trying to find an affordable long distance mover from So-Cal to Seattle, I stumbled upon Northstar. I had received quotes from other companies, but the Northstar team was prompt about following up and communicating what next steps were at all times; which is why I went with them.
I moved during Covid, which was stressful, but the team has adapted wonderfully to keeping the process safe, but accurate. I started with a virtual walk through of my apartment, listing all my furniture and then getting a detailed quote. I locked in a date, and the moving team arrived on time, with PPE and extra packing supplies. I had packed everything myself, but when the team identified items that needed more packaging or padding, they went out their way to make sure all of my items were protected.
My things arrived two weeks later at my new location; the only thing that had broken during the move was a coffee cup (that I didn’t pack very well). All in all I was very pleased with the price, the service and choosing North Star to handle my move. I’d recommend them to anyone looking for a reliable long distance mover that will charge them a fair price for their services.
This video shows highlights of a moving day by @Brendannorth
Here’s what Brendan had to say about his move with us:
“This new house feels like home and I couldn’t be more stoked on it. Thank you to my friends over at NorthStar Moving for making this such an easy move. They handled my furniture as well as my inventory of oversized prints.” – Brendan N.
Any time I have moved I’ve always felt a certain sense of anxiety about hiring movers because I’ve so often been fleeced or presented with “surprises.”
NorthStar did a wonderful job of communicating with me, scheduling a virtual video tour of all the things I needed to move, and provided me with a “not to exceed” rate that I felt comfortable with. The final bill was BELOW that rate, the movers went above and beyond, and everything arrived safe and soundly.
Very happy with these folks!
I don’t EVER want to move again (ugh), but if I had to I’d be calling this company.
Amazing service with Northstar throughout my move to the East Bay. Three guys came and help: Abraham, Jose, and Ulises. They were very helpful, friendly, and knew what needed to be done in a proper way. All items that were moved were also in good condition upon arrival. Overall, really great job and I would recommend these guys to anybody who is looking to move in/out. Thank you so much! 🙂
John and his team were prompt, fast, and super communicative. They were able to pick up my packing slack after a family emergency and make moving day go smoothly. They wore masks, put down hallway pads to protect our wood floors, and wrapped everything up very securely. I wouldn’t hesitate to recommend Northstar and will likely use them again.
Alex’s team did a great job. Nice, fast and all safe covid wise. Would highly recommend for a residential move.
These guys are doers!: Pedro, George, and Christian were prompt on time and well organized to make the moving stress as easy as it could. Trusted Pros. It’s great to know you have dependable people. We had one move to move items to the garage. And we did so much work to the house we needed a second move to help move items from garage to the house once house was done. Pedro solid team lead.
I have moved three times in thelast 20 years. NorthStar is the ONLY moving company I have used. They are the only company I will ever use. I have never had a problem with them. Their prices are good, their employees are great, they are on time, efficient, professional. With all the stress of moving, I can always count on NorthStar to be the one thing I DON’T have to worry about.
Don’t even waste your time researching other companies – just call them!
Great experience with this moving company for a local move. Eventhough I didnt clearly communicate my moving need, they were able to adapt and complete my move on schedule and professionally. The things they helped to pack were packed well. Nothing was damaged in the move from furniture to antique champagne glasses and pottery. Everyone wore masks throughout the move, and it felt as safe as possible in the current pandemic conditions. Tip your movers this is hard work during hard times!
This is the second time I’ve moved with NorthStar! I love them! Alex’s team did a great job and were very organized, efficient, friendly, and careful. Everyone knows that moving is a pain, but having confidence in your moving team helps make moving easier! Thank you, Alex and NorthStar for everything!!
They did an incredible job, they were fast, on time, careful with our stuff and over all very efficient.
Easiest move ever! John and his team moved me from a three story into my new home. They were prompt and efficient. We did a virtual tour of all the items in my home then about an hour later I got a quote! They were early, explained the process and got it done! Thank you North Star I will definitely call you back again!!! Many thanks guys – happy new year!!!
I used NorthStar moving for my recent move from CA to NYC. I had very positive experiences with the cost estimator and all the customer service folks. A crew of 5 people came to pick up my stuff in CA, and everyone was professional, thorough, and careful. My possessions made it to NY in 10 days, which was amazing. However, the team (of only 2 people!) that dropped off my stuff was highly unprofessional – they refused to wear masks, damaged some of my plastic bins and an expensive bookshelf while unloading the van, and picked fights with my new neighbors for no reason.
When I provided this feedback to NorthStar, the COO personally called me back to discuss my situation. She was extremely empathetic and genuinely wanted to hear details of my negative interaction with the NY crew. She immediately provided a small refund on my move, and said she will use my feedback for future improvements.
Given NorthStar’s commitment to make things right, I highly recommend their services to others!
Alex and his team were amazing! Perfect timing, very safe and they did everything in a very professional way!
Over the past 6-7 years, I have moved four times with NorthStar Movers. Moves 1 and 2 were from LA to San Francisco and San Francisco back to LA and moves 3 and 4 were within LA.
Ron Cohen has always been my point person and has helped coordinate all of my moves over the years. I can’t emphasize enough how excellent Ron is. He has always been so quick to respond, very detailed, dependable and thorough in his approach. Ron is extremely professional, friendly an delivers with superb customer service. I
This most recent move, I was a little nervous because of covid and some extra logistics to think about, but my moving team was EXCELLENT. They were extremely professional, they wore masks at all times, arrived early and moved everything carefully and quickly. It was a very smooth move thanks to NorthStar again!!! I’m so thankful for Ron and the rest of the NorthStar team!
We are so glad we booked our move through Northstar movers! They were prompt in giving us a quote through the Yelp app as well as emailing and calling us for the details. They also confirmed with us the day before through phone call. I also appreciate that they did not try to upsell us with the insurance, when we told them that we just wanted the basic insurance. They arrived on time and went quickly to work. We already packed everything so it was just purely moving from North Hollywood to Porter Ranch. They accomplished it within 4.5 hours, moving us from a two bedroom condo to a three bedroom house. No chit chat and they all wore their masks (although one guy’s mask keep sliding down when he was working, but that’s understandable with the labor). All in all, we were very happy with Ian and his team. We would recommend Northstar movers!
True professionals. I can’t say enough good things about NorthStar Moving. They were on time, on budget, and on point. We did an interstate move of a 1bd/1ba + piano. Anyone moving can attest to the headache that surprises (be it time or money) add to the already complicated process. THERE WERE NO SURPRISES. NorthStar gave an accurate quote based off of a video inventory walk through. They were in touch several days before pick up to confirm timing and logistics and gave enough notice for a seamless drop off. The movers themselves were careful but quick. They even expertly boxed up my 400+lb upright piano to provide further protection during the move. Everything arrived in perfect condition. I would recommend this company to any of my neighbors and wish they were headquartered at our new location so that I can use them in future moves.
Great service, efficient, and very professional. Definitely recommend this company for all your moving needs
Alex and his team were so professional and funny! They are super hard working and super fast with their work. Love Northstar, they are so professional and fast. It’s great!!