Hired NorthStar for our move. It was my first time using movers so I got a bunch of quotes. NorthStar was the most affordable from all of them. Booked them and got a call to confirm. They let me know there was traffic when they were in the way, so great communication. Both movers were extremely friendly and took care of our items. Everything arrived on the same condition! One of our sofas was tricky and they had to use the stairs (without any complaints).
If I ever have to move again I will definitely be using them!
Testimonials
Excellent service! My first time using movers. Tristan, Alfredo and Kevin were punctual, quick, friendly, and had excellent good communication. Highly recommended.
We had Julio, Carlos and Edgar helping us move in within San Francisco. I used this company last year for our move and it was amazing so we had to move us again this time!
They were on time and incredibly efficient with wrapping and moving and unloading the truck when we got to our new place. They did everything very meticulously but still in a timely manner. We really appreciated their professionalism and respect when handling all of our furniture and boxes and thought we got incredibly value from them given how problem-free and quick their work was. Would highly recommend to anyone moving in the Bay Area!!!
What an INCREDIBLE experience! We hired NorthStar San Francisco for our recent move to the East Bay and had the pleasure of working with Felipe, Noe and Eulalio. The team arrived on time and got to work! Within hours our apartment was free of furniture and boxes! The furniture that was so quickly disassembled was ever more quickly reassembled in our new home. Without a doubt, a great experience! Highly recommend!
Quick Recap:
– Speed: Extremely fast
– Service: Great, took care of all of my belongings
– Professionalism: Yes, highest quality
– Team: Friendly and easy to work with
– $: Cheap (compared to local competitors)
– Overall Quality/Value: Extremely high
More details:
I used NorthStar Moving Company a few months ago to move my things into a storage unit (see the other review I posted in June), and they did such a great job that I used them again this week to move my things from the storage unit to my new apartment. I was given the same rate ($85/hr) as last time, which is by far the best rate available, especially for the quality of work they performed.
For this move I had “Frank the Great” and “Javier the Suave” from NorthStar and they were beyond fantastic. They were scheduled to arrive between 8-10am and they called me around 7:30am to say that they would be there by 8am. They actually arrived early which was great.
Frank and Javier walked me through their process and the costs, and then quickly started moving my items. The storage unit elevator was slow, so they made the best use of their time by loading the elevator completely before taking things down to the truck. This definitely saved me some money/time and helped the move be as efficient as possible.
All of my things were safely moved to the new unit in ~3 hours, which was quite fast for a 2-person team. My items included the following: bed, bedframe, desk, dresser, nightstand, TV, couch, boxes of clothes, and boxes of other miscellaneous items. To get to my new apartment, they had to carry everything up a flight of steps, and they had no issues with this extra obstacle. When they brought everything into the apartment, they left it in an organized manner and placed items in the appropriate rooms (i.e. bedframe and dresser in bedroom). They also offered to assemble the bed, desk, etc.
Frank and Javier were great to work with. They were on time, clean-shaven, very friendly, honest, and straightforward. They performed their work very professionally and I always felt that they were taking great care of my things. I would highly recommend Frank and Javier from NorthStar to perform any moving tasks. They are from the Chatsworth NorthStar location.
Best movers ever! So helpful and nice! This is my second time moving with them and I’ll continue using them every time I move! 5 stars!!
We have moved few times in the last few years due to job and contracts etc. This move today with NorthStar was by far the smoothest and easiest. Great team (I believe Felipe was team leader) and fast workers. They earned the money honestly and I say that because I have seen movers find ways to stretch their work hours but with this team today, they were very fast and hardworking. Loved it. Even though the move was not cheap but I still tipped a lot more than I had planned because I was just really happy with the experience. If they serve in an area I am moving to or from, I will definitely contact NorthStar again. Their hourly rates are also better than most quotes I got.
Tristan, Andy & Alex did a fantastic job! They were very pleasant & helpful. We would definitely use NorthStar again without hesitation. Dennis & Tabea
We just had to move a two bedroom apartment into a two bedroom two bath and Javier, Tristan, and Juan did our move for us. They were so amazing and so professional! They move quickly and efficiently, but still extremely careful with our belongings. They didn’t nick any walls and they were really good about not hitting anything. I hear a lot of horror stories about movers ruining stuff or moving slow, but you won’t get that experience with this company. If you can request certain men to do the move for you, those are the guys to hire!
Great experience all around. Julio and his team showed up promptly and did an excellent job. They wrapped and padded every large item so everything was kept in perfect condition.
It took a bit longer than we had expected but well worth the quality move. It took about 5 hours to move 1 large bed, 4 couches, dining room table, outdoor table, numerous chairs/dressers, BBQ and more.
All the employees were professional. From the phone on the phone. The gentleman who did a walk through prior to giving us a quote and lastly the movers. I liked the fact we didn’t have to pay cash at the end. The movers too care of our items and completed within the pre set time frame. Our move was from a narrow hilly house to 66 miles north. There were no hidden fees or last minute issues on their part. I have had a horrible experience in the past with movers, this company is the real deal.
Julio, Edgar, Noe, and Eulalio moved us from our 2 bedroom apartment to a 3 bedroom house. They were efficient, dealt with packing up some residual loose stuff in our closets that we hadn’t gotten to, and went above and beyond to help us with some things that movers don’t usually do.
They jammed right over to the new spot after our relatively long loading process (again, we had too many little loose things), and worked hard to unload the truck and get us moved in quickly and carefully. They worked well as a team, communicated well with us, and paid attention to our requests big and small. They did a great job.
We had a great experience using NorthStar Moving Company! I had requested quotes from several moving companies in the area, and was impressed from the get-go with this company. Stephanie, who responded to my quote, was super friendly, informative, and overall helpful. NorthStar was also by FAR the most affordable and removed all of the nonsense of travel fees & add-on costs that really tally up quickly when looking for a moving company. Communication was consistent as the move date came closer, the movers were right on time, & they truly went above and beyond for us. Bryce, the team lead, was great at directing things and ensuring they were done in a timely fashion. He made things smooth and easy, and his team was also fantastic and took great care of our belongings. We definitely felt like we were in good hands the whole time, and as stressful as moving can be the NorthStar team definitely made it a lot easier! Overall, I highly recommend NorthStar Moving!
I had a difficult move over the weekend (too much stuff in a single apartment) but Randy and his crew (I’m bad with names, sorry guys!) were outstanding!
Randy is amazing. He has great people skills, notices the details, and has been doing this for years so he made me feel like everything would be ok (it was). The crew was relentlessly hard working and cheerful. I can’t praise them enough. Thanks guys!
Out of the last 4 moving companies I’ve used over the years this was hands down the best one! Very professional, on time and very efficient and handled and wrapped our furniture like it was their own. David Archuleta was a pleasure to work with and his team was very professional! I would highly recommend them!
I’ve had bad luck with movers in the past. This company has changed my opinion of the whole process. They’re all great.
First, I have to say that Stephany was great at getting back to me for my initial quote and my tons of questions. From there, I worked with Brittany. She helped me with all of the logistics. She was excellent. I never felt like I was lost in the process.
Then, when the guys showed up, they were fabulous. Before they arrived, they communicated very clearly as to their eta so that I could decide if I would wait there or go get breakfast. The guys we worked were were Brandon Ward and Santos Ponce. Both were extremely professional and very upbeat. They obviously know how stressful moving can be on someone.
They did a great job moving our items (one of which was a huge, heavy bookcase with glass doors) and they were very careful as to not damage our building’s elevator and doorways. They were just SO considerate. I felt very comfortable with them in my home. They were extremely patient as I tried to figure out how to situate the bookcase and were very cool when I changed my mind about where to put it. They made today much easier.
Quick, on time & courteous professionals. They took the time to carefully take apart and reassemble our furniture. Everything was handled properly & safely.
Quick and painless, worth the money because moving is stressful and having people who do the heavy lifting for you is a huge help.
I used Northstar moving for an apartment move last week. I needed to drop off a couch at a friends house on my way to my new apartment, and the movers were fantastic. Felipe, Antonio and Carlos were professional, hard working, accommodating and SO FAST! They were a pleasure to work with, and all of my belongings were very well taken care of. I’d recommend this company to anyone needing to move.
I have had the unfortunate experience of moving 3 times in 3 years. Each year we used a different set of movers. They showed up looking like a rag tag team who were always okay and moving – but not great.
This time around I hired NorthStar and I am so glad that I did. They are hands down the best movers I have ever worked with. I went with 4 men and a truck. They called prior to arrival, showed up on time and looking professional in their uniforms. We showed them the entrance and exit points and what we had to move and they got to work. They are the most efficient team of movers I have ever worked with. In the past it took us over 6 hours to move. These guys were in and out (including drive time) in 5 hours – for a 2 bedroom 2 bath place with a ton of stuff! They were beyond professional! They immediately brought to our attention any issues that occurred during the move and professional addressed everything to our satisfaction.
Not only did NorthStar provide the best rate for moving services (and trust me I got over a dozen quotes) they provided the best services we have experienced in all our moves. I would hire them again and have already recommended them to my parents.
Caleb and his crew were fantastic. Helped pack some items at the last minute and generally took care of everything, including disassembling and reassembling larger furniture items.
These guys were great! Super efficient and very fast. Nothing was broken. They helped put everything in its place and made sure to assemble my furniture that had been taken apart. Very affordable pricing, they definitely don’t rip you off like some of the previous movers I’ve had experience with. Overall I am very satisfied, would recommend to a friend, and will be using these guys again in the future.
These guys were awesome. Super fast and professional, huge truck, really took care of my possessions in a complicated move, and were available at late notice.
I’ve moved almost every year in SF, each time with a different moving company. My most recent move, which was incredibly rushed due to my schedule, was made possible by NorthStar. They were able to fit me in on short notice and transport some heavy and fragile pieces, including a concrete dining table and marble standing desk. I will be going back to them next time I need a move. They also contract with an full replacement insurance company in case you are worried about your items (like I was), not that I needed it.
The NorthStar team was great! They moved me out of my studio apartment in about an hour and 15 minutes, packing included! I really liked how the labeled my packed boxes (tv, kitchen, living room) to make everything easy to find when I start to unpack. They were very professional and gentle with my furniture, including bringing it up 2 narrow / older flights of stairs at my new place. They were diligent in making sure everything I wanted to come with me made it into the truck, and making sure everything was where I wanted it in my new place. I would definitely recommend the team to a friend for moving. Marvin who led the paperwork and the team was professional and nice to work with.