I love them! They’re very professional, punctual, friendly and accommodating.
The team we had, Daniel, Frankie and Jonathan, were magnificent. They were polite, gentle, adorable and hardworking. Since we have to move one more time, we’ve already booked them for our next move.
Very happy and highly recommended!
Local Move
These guys were great. Very professional, hard workers. Tried there best to please me any way they could. I would use them again. Only minor oops but with my super heavy furniture it’s to be expected. The foreman was awesome!!!!!!
My roommate and I used NorthStar on the recommendation of a work colleague, and it turned out great. First the Yelp coupon is a great value. I received a prompt call from the company when I submitted an inquiry in the website, and they were very accommodating as I had to move my destination several times (we were both moving into storage units) and responses to emails were very prompt. All fees were explained up front (California has some weird requirements regarding hourly labor and driving, but everything was on the up and up).
The three movers arrived promptly at the very beginning of the time window they gave me, wrapped the important furniture very well and followed all instructions. The truck was very well packed and everything seemed secure and did not move around at all.
After moving into the storage units, a few items wouldn’t fit and they even wrapped these for me after the fact so I could ship them elsewhere.
Only minor complaint was that I had to supervise the actual packing of the storage unit, as it was a very tight fit and they didn’t use a lot of common sense when putting things into the unit so we had to take things out and retry a few times before it all fit.
Overall a great experience, would highly recommend Northstar to anyone looking for a very professional and competent moving company who wants to avoid the general sketchy feel that I think the moving industry has!
The three movers arrived promptly at the very beginning of the time window they gave me, wrapped the important furniture very well and followed all instructions. The truck was very well packed and everything seemed secure and did not move around at all.
After moving into the storage units, a few items wouldn’t fit and they even wrapped these for me after the fact so I could ship them elsewhere.
Only minor complaint was that I had to supervise the actual packing of the storage unit, as it was a very tight fit and they didn’t use a lot of common sense when putting things into the unit so we had to take things out and retry a few times before it all fit.
Overall a great experience, would highly recommend Northstar to anyone looking for a very professional and competent moving company who wants to avoid the general sketchy feel that I think the moving industry has!
Two years after our move from SF to LA, we have returned to SF! Unfortunately, we could not use NorthStar for the move back (my husband’s company paid for the move so we were stuck with their choice of movers). I say unfortunately because our experience moving with NorthStar was superior to our current experience.
Due to issues with our current move, I’ve had to contact NorthStar on multiple occasions for information and records from our last move. Despite not having our current business, Ram, Daisy, and the whole team at NorthStar have been nothing but helpful, courteous, and professional!
Due to issues with our current move, I’ve had to contact NorthStar on multiple occasions for information and records from our last move. Despite not having our current business, Ram, Daisy, and the whole team at NorthStar have been nothing but helpful, courteous, and professional!
aces. they did a great job from start to finish on my local move in Pasadena. what moving company ever receives a 5 star rating? i enjoyed working with them. punctual. a good bit of hustle. and no damages to any of my things. i heard that they train their workers properly and it shows. recommended. this is a real company who wants to earn your business. thanks guys!
This was my first time using NorthStar, and they were amazing from my very first contact with them over the phone through to the end of the move. Their customer service and follow-up is excellent, the pre-move estimator was fabulous and accurate, and the movers were timely, professional, and efficient. Overall, a wonderful experience.
This is my second time using Northstar – both times we had a two stops before our final destination. The guys were courteous and organized and our things were in perfect shape when they arrived. The foreman even took apart and put back together the jigsaw-esque base of my Sleep Number bed. They even helped a couple college kids get my old couch out of my building.
I’ve moved a few times but this was the first time I used NorthStar. They are as good as it gets! Although their hourly rate is a little more expensive, they use 3 movers instead of 2 which makes it go faster. So you pay more per hour, but likely for fewer hours than a 2 person team would charge. Also there is/was a coupon through Yelp that can make it a little cheaper.
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
The move went very well and totally stress free, thanks to the professionalism of the movers and their sense of keeping the customer happy. Right from arrival, packing, moving and unloading.Despite an hourly rate, I was surprised to see they were very fast. They took care of some packing as well and were fast too.
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
I used Northstar for a move two years ago, had a terrific experience and decided to use them again. They did not disappoint and were excellent the second time around. There was a lot of communication throughout my move process to make sure everything went smoothly. The three movers were extremely professional, helpful and patient. My furniture and valuables were moved in with no breakage and no hassle.
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!