I just completed a cross-country move from LA to New York with NorthStar and it could not have gone better.
I reached out a couple months ahead of my move for a walk through and a quote. Kate on the client loyalty team had a quote for me the same day as my walk through despite the move still being a long time away, and even before I had even found my new apartment. As I got closer to the date, she was so helpful in updating my quote as things changed, including when I had a new address to add as the destination, moving up my moving date by a week, and removing items from my belongings as I trimmed down what I was bringing with me. Always super responsive and super friendly.
On my actual moving day, the movers could not have been better. I packed everything myself except for some larger items, which they handled quickly and safely. They also helped me with a few items that needed to go down to the trash that I wasn’t able to carry myself. The crew was so helpful and so nice.
The last time I did a bicoastal move, it took nearly 8 weeks for my belongings to arrive, so I was prepared for a long timeline again. Not this time. It took just 2 weeks for the movers to arrive in New York from LA! The team in NY was smaller (just 2 guys in NY compared to 5 in LA), but they were still amazing, super friendly, and super fast. And none of my stuff was broken!
Top to bottom, my experience with NorthStar absolutely top notch. If/when I move again, long or short distance, I will be reaching out to them first.
I had a great experience with NorthStar – they saved me after I was left hanging by another company (lowball bid and no show the day of the move). Kate at NorthStar was completely understanding, was quick to respond, and secured a moving team for me within days. John and his team that handled the pickup in CA were totally professional. They re-packed a lot of my boxes (that were admittedly poorly packed) and made an itemized list of every box that went into the truck. They promised delivery within 20 days, but in fact, their dispatcher Cesar contacted me a few days after pickup to let me know that my stuff would be arriving only a week after pickup which was fantastic news. Sure enough, Austin and his team arrived Saturday morning and promptly unloaded all of our stuff. I’d definitely use them again.
Albert and Wilbur were top notch professional packers that any company should be proud to employ. They took great care packing up my most valuable items including a 185lb digital piano, a hydrow, and 65 & 55 Inch OLED TV’s. I highly recommend Northstar as they’re worth the price for peace of mind. A+. Thanks Again!
NorthStar moved me from Los Angeles to San Francisco. Yesterday, three movers – Juan, Jose and Ruben – went the extra mile to move some very big, very heavy furniture up a flight of stairs. They were determined to get the job done and worked extremely hard. They provided excellent service.
Shout out to Alex (estimator), Juan, Elias, and Jose (movers) who were tremendously helpful with my recent cross-country move. They were all so nice, professional, efficient and trustworthy. It was the first time ever I literally sat back and truly trusted the team to do a great job. The delivery window for the truck to arrive cross-country even got moved up by a week and the company kept me informed at every step. I would not hesitate to recommend NorthStar – truly an exceptional service!
Thank you, NorthStar for moving us from California to Wisconsin! I’m so impressed that I had to write a stellar review. To highlight, they are:
– on Time. Good communications.
– took their time to pack right! I bought insurance for TV and monitors after hearing some scary stories from other people, but our LG OLED TV and all the monitors were unharmed. One of the guys unpacking said, “they packed as if you were moving to another planet.”
– meticulous documentation. They wrote every item and put a numbered sticker on each packed item that I was able to check them off when receiving them. Every one of them arrived in perfect condition.
– affordable. I got a quote 4-5times higher than from NS by some other company. I worried about the quality of the service because the NS estimate was comparable to PODs, but I believe it was a definitely better experience than PODs. These guys packed and assembled all the furniture for us. This is so great!
Thank you! Thank you!
I most certainly recommend NorthStar Moving!!
I found NorthStar on Yelp when looking for a moving company that could store my items and then move them from SF to Jersey City when I was ready. John and his team came to my apartment in SF to pick up my things, take apart my bed and wrap up a few larger items. John was so organized and detail oriented – the team treated my items with care and made sure everything was packed and wrapped properly. When I was ready to move to Jersey City 6 months later, I first worked with Lotem on a quote and then Edgar who arranged moving my items out of storage and loaded into a truck. Edgar is amazing to work with – he put up with all my questions and follow ups and was always extremely responsive and friendly. He kept me updated on the delivery date. The day of the delivery in Jersey City, Vladimir and his team were amazing. The were prompt and finished everything in 1.5 hours! Vladimir was so friendly – the team took great care of all my belongings and everything was delivered in the same condition as when they were picked up by John and his team in SF. Moving is stressful and moving across the country is extremely stressful! I’m so happy that I picked NorthStar. I highly recommend them!
I moved from Northern California to Austin and had amazing service from this company !!!!
First they zoom called with me to get the initial estimate communication was perfect when I had more items packed I let them know and we adjusted the estimate …day of pick up items were moved so fast wrapped amazingly great group of hardworking men that picked up . Upon delivery 2 weeks later (due to holidays ) I had another amazing group of hardworking men move items into the house unpack furniture and set it up. The process was stress free ! I will never move myself again ! I will always have North Star handle it !
A+ on every part of the service they provided !
I maybe spend 600 more in having them move it for me than a uhaul but that’s not even estimating the back pain moving things up and down stairs, gas prices for the uhaul or driving a uhaul I am not use to driving so for us it was worth every penny !
Excellent company , I highly recommend them , organized , great customer service . Did a great job moving our stuff from LA to Chicago
If you are looking for someone to move your stuff interstate these are the guys!
Really professional service and on time delivery. We shipped from CA to TX and everything arrived safe and secure!!