Louis, George, Leeca performed efficiently loading my trailer for a move to Texas. I had a time limit of 3 hours and the move was complete less than that. Way to go team. Thank you for loading. Now we are off to unload. Wish North Star was in Texas. Also the team and team leader Louis were polite and exhibit good costumer service. 5 stars from me. Because I couldn’t have done it with them.
Long Distance Move
Had a really good experience with Northstar moving my mother from Southern California to Northern California last week. Kevin R, Jose G, and Irvin U were great to work with, very thorough and organized, and extremely polite. They arrived exactly when they said they would, packed everything very neatly and labeled all the boxes accurately. Kevin was great communicating next steps and kept in touch with me so I knew exactly when they were going to arrive and was very patient in setting the furniture exactly where I wanted it. Everything was so well packed, not a single thing was broken or scratched or in any way damaged, and this move included a number of pieces of artwork and ceramics. Could not be happier with this experience. Highly recommend these guys!
I recently moved from Southern California to Hawaii and used NorthStar moving company. They have an excellent customer service, are wonderful from the start to the end. They follow up with you and make sure everything is going well as promised. You can also reach them with any questions you have. Great, friendly, and kind crews: both @pick-up and delivery. What you pay is worth it. I highly recommend them.
Eliezar was a really great mover at our finishing place and had amazing mover in our starting location. The people are very careful in their entire process. Everything came in great condition. We had one minor box that may have been misplaced, but the customer service after the fact was very careful and helped us through entire process. We always got immediate responses and care from North Star!
All I can say is AWESOME!! I had to cancel a reservation with another company because they screwed up and couldn’t supply a truck. I called these guys and they were able to schedule me for the following Monday! We had a video conference and I showed them the items to be moved including my family’s 80 year old piano.
They showed up on time, were very careful with the piano and delivered it to my home in Oregon in a week!
Great company, great communicators, fair pricing.
I asked these two guys if I could take a picture of them before they left. I told them I wanted to review their performance on Yelp. But not only about their performance but their unforgettable sweet demeanor after discovering I live on the third floor and there’s no elevator.
You see, these smiling faces work for NorthStar Moving Company, and we all know the employees are the one that makes the company.
David and his coworker/friend could have rushed up 38 stairs to quickly unload my things because they were heavy, but nope, they took their time coming upstairs to make sure nothing got damaged. Now mind you, they could have rushed because the NorthStar guys in San Jose, Ca, wrapped my things so securely nothing could have gotten broken. And David, here in Texas, encouraged me to count my boxes as they brought them inside my place to make sure all my things had made it!
Another great thing about Northstar is, it only took 7 days for my things to arrive, the pick-up was Monday from California, and the delivery date was Sunday in Houston, Texas.
I have to give so much praise to Lorena, I booked this move in March, but it wasn’t going to be until May. She stayed in contact with me every step of the way. I was giving stuff away in those two months, and Lorena would change my quote without any problem.
Another thing Lorena did, she gave me information about a reliable car service to have my car transported to Texas, and that was quick too. My car was picked up on Friday from California and delivered on Tuesday in Houston!
I will always use NorthStar, and I do have another big move coming again.
Great company. Very smooth move. Very professional. Would recommend. Moved Bay Area to Austin.
I used NorthStar Movers for my cross country move (CA to NY), and they were helpful and thorough from start to end. They were the more affordable option I found, and they are not a broker. The video tour with Ron was super easy, and all my questions were answered quickly when I emailed them. Everything arrived in one piece. I mean everything. Not a since scratch or dent. I’ve recommended them to several people already. With all the moving horror stories out there, I’m grateful I found this company 🙂
Pedro and his team were amazing. We have moved 3 times and Pedro has been there every time! Very careful, consistent, courteous, and helpful in taking things in and out. We would use them again and again! thank you Pedro!
We just moved from San Francisco to Austin and we really like NorthStar Service. This staff members for our pickup took really good care of our furniture. During the delivery, the company were giving us a lot of updates about the delivery day. That was so nice also. They were very fast, so we recommend them and, in the future, if you need to choose a moving company we are going to use them again.