I initially chose this moving company last year to help move my father from one Assisted living facility to another and I was extremely impressed with their competence, timeliness, and friendly demeanor. So, I called them again for my major move out of the house I’d been living in for 10 years and into a new home. Once again, they were spot on! They completely reduced my anxiety and stress, they didn’t make me feel like my objects were a hassle to move and they continually checked in with me to see how I was feeling! I would DEFINITELY recommend this company to anyone moving, whether it’s a large job or a small one, they make sure it gets done right!!!
Long Distance Move
We had a long distance move from Los Angeles to Austin Texas and NorthStar was able to help with a last minute change when another mover tried to double their quote. They showed up next day on time, were friendly and professional and moved our goods to Austin without a hitch. Will definitely use them again!
I am way way way way overdue on this review, but wanted to get this out the door before I run out of even more time.
These were the movers that helped move our stuff from Fullerton, CA to Hillsboro, OR. They were super super helpful, friendly, and surprisingly, FAST!
Don’t get me wrong, I’m not saying movers are generally slow, but it’s circumstantial: My pick up location in Fullerton is on the 4th floor and the elevator is slow as all-hell going up and down.
Meanwhile, my drop-off location in Hillsboro OR where I currently live has stairs. TWO FLIGHTS of stairs, cuz it’s a townhome and all.
But let’s focus on the pickup location for a sec.
So the movers gave me a courtesy call 24 hours in advance to let me know they would arrive between 8 and 11 AM the following day.
Came the moving day and they showed up within that time frame as initially promised. I gave Arthur a tour of the premises, handed him my keys, and told him I would not be around because I needed to catch a plane. Long story, I got massively screwed by a different moving company, and Northstar was there to help me out. So, thank you very much there.
Anyway, while I was at the airport a few mere hours later, Arthur gave me a call and wanted to FaceTime me to show me his team’s work (and of course to reassure me that things were going well). I however do not own an iPhone, so FaceTime was out of the picture, no pun intended. I just trusted them.
That trust paid off.
The delivery team that dropped off my household goods in Hillsboro OR a few days ago brought everything with little to zero damage, and they were literally in and out in under 2 hours. And they delivered in the rain, SUPER kudos to them!
But wait, there’s more. When the goods arrived, I noticed that some things that I had packed myself were repacked. I looked suspiciously; I didn’t remember wrapping up my TV in five blankets, but Northstar certainly did! I guess they unwrapped my flimsy one-blanket and re-covered it with five total blankets to really ensure that the TV would not break during transit… Same thing with my bar stools and glass coffee table and such. I’m telling ya, Northstar is thorough as fuck.
So in short, these movers are worth it. If you get a lower quote elsewhere, keep in mind, you get what you pay for. I tried moving with a different company that offered half the amount NorthStar quoted me at, and they completely ghosted me on the day of the move. NorthStar is worth your time and money. Trust me.
I liked NorthStar so much the first time, I used them again! This time, I’m moving cross-country (BERKtoBKLYN) and wanted to entrust my life with a company I’ve worked with before.
NorthStar made my life significantly easier, including packing up our whole damn apartment when I ran out of time to do it myself (what? When you work 16 hours a day and someone you know says, “So, have you started packing for your big move?” the only appropriate response is to both laugh at them and also cry.)
Edgar and his team were kind, patient, and professional. And did I mention that they actually packed up my whole apartment in a matter of hours?
As I mentioned in my first review, it isn’t cheap. But also, you should probably expect that a white glove moving service is pretty damn extravagantly priced (I legit sat in my car doing a crossword while they worked, feeling increasingly guilty that I had ruined their day by leaving my apartment in disrepair). But if you can get it together to pack ahead of time (to which I will call you a show off), and even if you can’t, they are very transparent about costs and it’s totally worth it for peace of mind. I mean look: I moved today, and I didn’t even cry once!
Edgar and his team called me in advance that they were arriving. This worked out great as it gave enough time to be ready with my move. They were on time as Edgar had mentioned.
Although I had packed all the boxes/ items to be moved, I was pleasantly surprised that the move was so swift! Edgar was very clear about the moving process and him and his team were extremely efficient the entire time. I really appreciated all the help with the move as it would have been extremely challenging for me to handle this all by myself!
I would definitely request this same team anytime I have to move in the future!
Thank you Edgar and team ! Thank you Northstar!
I had a lot of anxiety moving all my stuff from Los Angeles to Phoenix, I did a lot of research and went through a lot of quotes. NorthStar was great! Both Los Angeles and Phoenix teams were very professional, friendly, did amazing job packing and unpacking. No damages! Also price was great compared to other companies out there! I will definitely recommend you guys to my friends!
The movers are so professional, they did the job very efficiently, and also took our stuff very carefully. I definitely recommend the company and crew to someone planing the long distance moving. They will save your lots of trouble, and you won’t regret to choose them.
The pickup staffs are really professional and knowledgeable about uninstalling different kinds of furniture. The price also reasonable. We really appreciate their help! North Star would be the best choice for your moving.