I used NorthStar moving for my recent move from CA to NYC.  I had very positive experiences with the cost estimator and all the customer service folks.  A crew of 5 people came to pick up my stuff in CA, and everyone was professional, thorough, and careful.  My possessions made it to NY in 10 days, which was amazing.  However, the team (of only 2 people!) that dropped off my stuff was highly unprofessional – they refused to wear masks, damaged some of my plastic bins and an expensive bookshelf while unloading the van, and picked fights with my new neighbors for no reason.  

When I provided this feedback to NorthStar, the COO personally called me back to discuss my situation.  She was extremely empathetic and genuinely wanted to hear details of my negative interaction with the NY crew.  She immediately provided a small refund on my move, and said she will use my feedback for future improvements.  

Given NorthStar’s commitment to make things right, I highly recommend their services to others!

True professionals. I can’t say enough good things about NorthStar Moving. They were on time, on budget, and on point. We did an interstate move of a 1bd/1ba + piano. Anyone moving can attest to the headache that surprises (be it time or money) add to the already complicated process. THERE WERE NO SURPRISES. NorthStar gave an accurate quote based off of a video inventory walk through.  They were in touch several days before pick up to confirm timing and logistics and gave enough notice for a seamless drop off. The movers themselves were careful but quick. They even expertly boxed up my 400+lb upright piano to provide further protection during the move. Everything arrived in perfect condition. I would recommend this company to any of my neighbors and wish they were headquartered at our new location so that I can use them in future moves.

Northstar Moving Co is by far the best moving company I have ever dealt with (and I have moved A LOT).  I have used Northstar 4 times already and every single time they have provided nothing but the best of service, with a smile, and for a very reasonable price.  Jason and Haithan helped me most recently and they were just great–so hardworking and such a positive attitude! I can’t say enough good things about this company and I wouldn’t hesitate to use them again!

I’ve moved 7 times in the past 6 years, and I have to say this move was the fastest, easiest, and most professional yet. I’ve got some really heavy marble top furniture, and they took fantastic care making sure it wasn’t damaged on the move. My last moving company took nearly all day to do the job and even charged more for an in-city move. NorthStar packed things and loaded in just hours and the price for an out-of-state move is extremely reasonable. These guys are efficient, professional and I can’t recommend them enough!

Alex and his crew were right on time and very professional; they took great care when wrapping and organizing all our furniture, boxes etc…I’m using NorthStar for a long distance move from LA to the Bay Area and look forward to leaving another good review upon delivery. Alex was very kind and I would definitely work with NorthStar again based on this experience so far. Movers wore their masks correctly for the entire moving service!

Northstar Movers provided a great experience from quote to moving day.   Isaac, Roberto and Victor where on time, worked efficiently, friendly and professional. will definitely use them again and request Isaac, Roberto and Victor.

We just moved down to La from Oakland and our movers were glorious. We were informed well in advance when our items would get picked up and they did their job quickly and swiftly with no problems. They take your items, write them on a list -in which we keep- weigh them & wrap them up very well and once they bring it up they will unwrap everything and take all of their trash with them. They came nice and early and did not have any issues bringing all of our items up even with a difficult way to get it through the door of our awkward apartment. Teddys Team was a great help and I would recommend them to everyone. They were humorous, made us comfortable to joke with them. I was holding the gate for them to bring the stuff up the stairs and one of them insisted that he taped the door open so I won’t have to stand there the entire time, I definitely didn’t mind holding it but they really want you to just sit back and relax while they take on all the work. Another plus was that my friend and I were expected to have to put our beds and such together once they finish but when they brought everything up he gladly let us know that they will be setting our house up for us. They kindly asked where everything should go as they brought things and and quickly put everything together. Honestly a great company, very trustworthy and I can tell they love what they do and just want to meet everyone’s satisfaction.

We used their service for a long distance move and would highly recommend them. We have used other movers in past for similar long distance moves and in terms of the overall experience, NORSTAR moving was the best.
They were particular about arriving on time for the pick up. And were very thorough with the packaging and handling ensuring that no items received even a slight scratch.
During delivery too, I had the same professional experience when they unpacked and set up my items at my new home.
We were left highly satisfied with the personal attentional and responsibility taken by the company during the move

We used their service for a long distance move and would highly recommend them. We have used other movers in past for similar long distance moves and in terms of the overall experience, NORSTAR moving was the best.

They were particular about arriving on time for the pick up. And were very thorough with the packaging and handling ensuring that no items received even a slight scratch.

During delivery too, I had the same professional experience when they unpacked and set up my items at my new home.

We were left highly satisfied with the personal attentional and responsibility taken by the company during the move

 

I used NorthStar for a move from San Francisco to Kirkland. We had a great experience who gently handled our furniture, the company communicated well with us and they came through when we filed an insurance claim for a couple of damaged items (I recommend getting the more expensive full insurance). These guys are really great for moves across the state. Highly recommended!