Long Distance Move
The only criticism I have is this tip that I give to anyone moving and wanting to save money. They charged me for 2 chairs when the chairs were stackable and only took up space of 1 chair. I felt that they could have lowered my price a little for things like this. I didn’t know they’d be wrapped up into 1 chair until moving day. The in-home estimator gives you a price for the move. You have to tell them 4 days BEFORE the move if you are adding or removing any items. After that deadline, they will NOT lower the price if you take away any items. So when the in-home estimator comes, have that in mind.
The movers were all very efficient, hard working, and made sure not to scratch or dent anything at my new home. These are hard working people doing back breaking work! I always tip them $20 per person. (Gone are the days in college when you’d tip friends with pizza, ha ha!)
Great customer service prior to pick up, and pick up crew were nice, professional and understanding of unique situations. All shook hands and introduced themselves when they arrived. Pretty cool group.
This is the best moving company we’ve ever used. The guys showed up on time and ready to go. The team was super professional and Logan runs a very efficient operation. They handled our furniture with care and wrapped up a few larger painting/prints we had expertly. They finished faster than expected, which was great. Would highly recommend and use again in the future!
The guys who came on both ends of the move all three times were fantastic. Friendly, engaging, hard working and efficient. They’re the reason I don’t shop around for another company. I always buy them lunch and soft drinks and tip generously. They always take care of me very well.
Recommend without reservation – they are well worth it.
Good news: I decided to call Northstar to bring up a lot of the issues that came up during my move and my conversation with the the driver. They listened and helped me work through all of the major issues I encountered during my move.
If I could give advise to anyone who encountered problems during their move: Call Northstar directly to let them know what happened and what’s going on. As long as it’s logical and makes sense, they’ll listen and try their best to help you out.