I wanted to both commend and recommend NorthStar Moving Co for the outstanding job they did with my move on Mar 5th, 2011. I have made several residence moves in the past, not always with good results but Northstar exceeded my expectation. The positive experience started with the return call from their account rep, Kat, who was very professional and asked all the right questions. The quoted price was very fair and, as it turned out, an incredible deal. The moving team was very professional and focused on making sure that my possessions and property were well protected. They even had to carry furniture and appliances up a double flight of stairs and never hit the walls or banisters. Even when they finished, there was no damage at all. I would highly recommend them for any move contemplated and will use them again in the future.
Long Distance Move
I’ve moved a lot in my life and have certainly seen my share of moving companies. NorthStar is my favorite so far. They were so quick, easy and helpful. I’m not the easiest of customers since I wanted some stuff to go to east, some to stay on the west coast, and some to be wrapped very delicately. They even worked with me over the phone without me there with my stuff and went over the pieces. The delivery was just as easy as the pickup. The price was great too, nothing like I ever paid in New York City when I moved cross town.
They were great! Wouldn’t even think of calling another company in the future.
There are so many horror stories out there, so I was a bit nervous about sending my stuff across country. I did some research and decided to go with North Star. Ron Cohen came to my apartment to give me a quote and he worked with me over the proceeding couple of weeks to alter the price as I omitted and added various items. He was extremely helpful and always prompt in getting back to me. Everyone I worked with was great and my stuff arrived without a hitch.
I normally don’t post reviews online, but I HAD to for NorthStar after my move from California to Michigan.
From the very beginning these guys were helpful. An associate (Ron) came to my apartment to give me an estimate on the cost and we set everything up that very day. The night before my scheduled pick up, NorthStar called to confirm my time window along with the amount due that day – which I thought was great of them. My pick-up time window was 8-10am and I had a crew of 3 guys there at 8:00 on the dot. PERFECT. The guys were very nice and had everything securely boxed up within 1 1/2 hours.
The delivery experience was just as great. The driver called me 5 days before my drop-off day to make sure I had his number and reassured me I could call him with ANY questions and let me know he would update me on his whereabouts prior to the drop-off day. He kept his word. Two days before he called to give me my time window and the next day he called to remind me of the time. My delivery window 8-10am and he was there right at 8:00. He had everything unpacked within 1 1/2 hours – exact same as the pick-up.
Moving across country (and in general) is really, really stressful but this company took a HUGE weight off my shoulders. I felt 100% comfortable with leaving all of my personal belongings while they drove it across country and I would recommend them to ANYBODY.
PS: Don’t forget to mention that you found them on Yelp – they stick to their discount promise!
I was recommended by a friend to work with Gil. He was so professional and so honest. He always responded to my inquiries quickly and was such a great help! He was able to help me save a lot money becuse he gave me such great packing tips! I moved from LA to Texas and all of my belongings arrived safely and in a timely manner. I would HIGHLY recommend anyone who is moving to work with Gil. He is great and the movers were so professional, helpful and friendly. Everyone at Northstar has a positive and professional attitude. I would definitely use them again!
Excellent Job!
My move was on Sunday, Nov. 6, 2011. A steady rain was falling. The two guys and the truck arrived right on time, immediately assessed the move and got to work. They had a great attitude. They worked together perfectly and were friendly and professional. I absolutely give them 5 stars, “as good as it gets.” They took excellent care of my furniture and were happy to put things where I wanted them. They cleaned up after themselves and completed the move in a timely manner. I hope I don’t have to move again anytime soon, but I would definitely call Northstar if/when I do have to move again.
Gary
I’ve called several moving companies and considered many other shipping options but Northstar was the best for my cross country move (Los Angeles to Suburbs of Philly, PA). The customer service was most patient and sincere (John S.) was awesome and very reassuring even with my many questions and concerns.
The movers came on time as they promised and everything was very quick…they estimated the weight 800 lbs+ but was happy to see that it was much less and came out to what I had expected. The delivery was shockingly quick and came as the driver as promised-exactly on time! And 6 total days for a cross country move is amazing! Only thing that I wished was improved upon is handling boxes marked “fragile” with more care…other than that – everything was perfect.
Moving is a pain, trust me. But North star really helped us at every step. I moved from LA to Charlotte,NC. There were other movers who would move for cheaper price but North star was worth every penny infact more. It was Peaceful and simple. Customer support was great. The way Kat Alexander and Gil Ben Haroch helped us, it was pretty impressive. As this was my first move, I was tensed and nervous, but these two guys helped us so much. Thanks Guys, you rock.
Thanks for everything!
I used NorthStar moving when I was moving for Los Angeles to Austin. I needed a full service mover who would also provide storage until I find a place in Austin. I shortlisted a few moving companies that I found on the internet and requested them for a quote. I chose NorthStar because they agreed to come to my house and do a proper estimate and also because had great reviews on Yelp. Moving itself is a taxing activity and choosing a moving company isn’t a piece of cake either. If you just want to take my word then you can definitely entrust Northstar with the job of moving your belongings
The manager at Northstar came to my house for the estimation. He was on time and the estimate given was on the higher side. We set a date and time for the move. Two days prior to the moving date I had to reschedule and move the date ahead by a day. The people at Northstar were very accommodating and they obliged. On the day of the move the movers arrived on time. The movers handled all our furniture and boxes very professionally. The worked with care and in a timely manner. None of the items were damaged in the process. The day after this I received a call from Northstar with the final moving charge and this amount was about 300$ less than the estimate.
Once I reached Austin and a place, about 10 days after moving, I informed Northstar with the destination address. I was told the items would arrive in 5-7 days. However, they arrived in 4 days. A day prior to the arrival I was informed of the time of arrival. The items arrived on time. The moving assembled the furniture as required and it did not take them long. None of the items were damaged except for one my mountain bikes had a bent spoke, but I wouldn’t care too much about it.
Overall I am very happy with the way the move was handled and would highly recommend using them.
The manager at Northstar came to my house for the estimation. He was on time and the estimate given was on the higher side. We set a date and time for the move. Two days prior to the moving date I had to reschedule and move the date ahead by a day. The people at Northstar were very accommodating and they obliged. On the day of the move the movers arrived on time. The movers handled all our furniture and boxes very professionally. The worked with care and in a timely manner. None of the items were damaged in the process. The day after this I received a call from Northstar with the final moving charge and this amount was about 300$ less than the estimate.
Once I reached Austin and a place, about 10 days after moving, I informed Northstar with the destination address. I was told the items would arrive in 5-7 days. However, they arrived in 4 days. A day prior to the arrival I was informed of the time of arrival. The items arrived on time. The moving assembled the furniture as required and it did not take them long. None of the items were damaged except for one my mountain bikes had a bent spoke, but I wouldn’t care too much about it.
Overall I am very happy with the way the move was handled and would highly recommend using them.