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Hired NorthStar for an in-town 2br move where I had already packed everything up. They were accommodating, hard-working, and on-time. Money well spent.
Residential
I have moved many times and this was by far my best experience with a moving company. My move required a local and national quote. When I called to request a quote the young woman with whom I spoke took basic information, but immediately said it would be best to have someone come to my home to review what I had to ship to ensure accurate pricing. I called with just a week to schedule everything.
Alan Nudel came to my house two days later and we went through the place together with him asking detailed questions about what was being shipped and reminding me of a number of details (like the garage) that I’d forgotten. He gave me a quote that seemed a bit higher than others I’d gotten on the phone, but I felt much more comfortable since he had actually seen everything and gave me a “not to exceed” price with the caveat that the actual price might be lower. The same day he emailed me two quotes — one for the local and teh other for the national move and we scheduled a pick up time. He also assured me that he would send a great moving crew.
Three days before the move I received a call from the local Northstar office confirming the date and time of the pick up. Later that day, I received a second call from Northstar’s affiliate on the East coast confirming the date and pick up time for that portion of the move.
On moving day, both crews showed up well within the time window and called me in advance to let me know they were en route. Alan also called to make sure that the crews had contacted me and were on their way. In fact, both crews of three men arrived at my door within five minutes of each other. My house is not large. I had visions of the local stuff being shipped across country and the cross country stuff staying local, but the two crews were outstanding in their work and coordination. Omar, the lead, and Mario, and Lawrence who took care of the cross-country move were quick and efficient and made sure to review each item before they started packing and then to provide me with a checklist after they’d completed the packing. Every item was thoroughly wrapped and I am confident that everything will arrive in one piece.
The second crew with John as lead and David and Hector helping did a superb job. I was stunned by how well they packed each item, yet they stayed below the estimate of packing materials costs provided to me by Alan. I did not watch them load the truck, but they must have been incredibly well-organized because the unloading at the other end was amazingly fast and efficient. This was no easy feat, because I was moving all of my things into another home of equivalent size that was already furnished. The unpacking required that they constantly ask me where to put things and even as they moved quickly they also made sure that things were not simply dumped in an available space so they could move through the work. Everything was placed where I asked and on a couple of occasions relocated when I got confused about space. Despite all of the time and care that they took with the move, they still came in well below the not-to-exceed cost of the move, which was a tremendous surprise and relief.
I realized after they’d left that I had forgotten to retrieve two packing blankets that I owned and needed for storage. I called the office and within an hour a different crew came by and handed me two packing blankets. In the evening Alan Nudel called to confirm that all had gone as planned.
In short, Northstar was OUTSTANDING. Everyone with whom I came in contact was courteous and professional, the prices were fair, and they all seemed to take pride in their work. I absolutely recommend them. Be sure to ask for Alan Nudel and if you can get either crew with whom I worked, you’ll be in great shape.
Alan Nudel came to my house two days later and we went through the place together with him asking detailed questions about what was being shipped and reminding me of a number of details (like the garage) that I’d forgotten. He gave me a quote that seemed a bit higher than others I’d gotten on the phone, but I felt much more comfortable since he had actually seen everything and gave me a “not to exceed” price with the caveat that the actual price might be lower. The same day he emailed me two quotes — one for the local and teh other for the national move and we scheduled a pick up time. He also assured me that he would send a great moving crew.
Three days before the move I received a call from the local Northstar office confirming the date and time of the pick up. Later that day, I received a second call from Northstar’s affiliate on the East coast confirming the date and pick up time for that portion of the move.
On moving day, both crews showed up well within the time window and called me in advance to let me know they were en route. Alan also called to make sure that the crews had contacted me and were on their way. In fact, both crews of three men arrived at my door within five minutes of each other. My house is not large. I had visions of the local stuff being shipped across country and the cross country stuff staying local, but the two crews were outstanding in their work and coordination. Omar, the lead, and Mario, and Lawrence who took care of the cross-country move were quick and efficient and made sure to review each item before they started packing and then to provide me with a checklist after they’d completed the packing. Every item was thoroughly wrapped and I am confident that everything will arrive in one piece.
The second crew with John as lead and David and Hector helping did a superb job. I was stunned by how well they packed each item, yet they stayed below the estimate of packing materials costs provided to me by Alan. I did not watch them load the truck, but they must have been incredibly well-organized because the unloading at the other end was amazingly fast and efficient. This was no easy feat, because I was moving all of my things into another home of equivalent size that was already furnished. The unpacking required that they constantly ask me where to put things and even as they moved quickly they also made sure that things were not simply dumped in an available space so they could move through the work. Everything was placed where I asked and on a couple of occasions relocated when I got confused about space. Despite all of the time and care that they took with the move, they still came in well below the not-to-exceed cost of the move, which was a tremendous surprise and relief.
I realized after they’d left that I had forgotten to retrieve two packing blankets that I owned and needed for storage. I called the office and within an hour a different crew came by and handed me two packing blankets. In the evening Alan Nudel called to confirm that all had gone as planned.
In short, Northstar was OUTSTANDING. Everyone with whom I came in contact was courteous and professional, the prices were fair, and they all seemed to take pride in their work. I absolutely recommend them. Be sure to ask for Alan Nudel and if you can get either crew with whom I worked, you’ll be in great shape.
Moving is among the most nerve wrecking things for most people and my nerves were definitely frazzled during my recent move from Los Angeles to Ann Arbor. After contacting over 20 companies, I went with NorthStar with a bit of hesitation because despite their excellent rating, most of the reviews were for local moves. Luckily for me, I could not have asked for a better experience. Every contact I had with someone at NorthStar was excellent. Be it Ron who did the estimate, or customer service via phone, or the guys who picked up my stuff and the ones who delivered my stuff, the communication and service were thorough, quick, and professional. I honestly cannot think of anything they could have done better. Oh, and their rate is very competitive too.
i called NorthStar on short notice (3 days) to help move my stuff from my apartment in Tarzana to a house in Simi. The three guys who showed up knew what they were doing and got everything packed up and moved over to Simi in just a few hours. Very easy to deal with, organized and professional.
I used the Yelp coupon defintily good value!
I used the Yelp coupon defintily good value!
I’ve used NorthStar for two moves now. They’re on time, courteous, didn’t break anything, and got the job done in under three hours, their minimum. Throw in a deal from yelp, and I’m completely satisfied. Thanks, NorthStar!
We moved from Los Angeles to the Bay Area. The quote given by all other movers was around $1700 – $2000. Guess how much it cost me when I considered using North Star Movers instead? $825 !! yep, less than half of what at least 4 other movers quoted!
These guys are very friendly, awesome group of young and energetic men, all wearing same dress and very professional. This is the 6th time I moved in the US, and the North Star movers are by far, I really mean, by far the best! 5 stars without a doubt!!!
These guys are very friendly, awesome group of young and energetic men, all wearing same dress and very professional. This is the 6th time I moved in the US, and the North Star movers are by far, I really mean, by far the best! 5 stars without a doubt!!!
Great guys, great service. We saved $90 with a coupon at it cost about $600. Totally worth it. Jose was amazing!
Great job from pick up to delivery! Customer service and moving crew were outstanding–very efficient and professional. I have shared my experience with my colleagues who are also planning cross-country moves. I know they will not be disappointed.
Moving is always a nightmare but the Northstar team made it one of the most pleasant experiences and non stressful moves ever. The team showed up promptly on both days of our move ready to work. They were conscientious about packing and moving all of our belongings (and there was a lot of it) from the Westside to our new house. Extremely professional and efficient. I would highly recommend them.
Incredibly efficient and treated my things with amazing respect. Well done!