On February 1, 1998 I moved my residence from Channel Islands to Calabasas using your company movers:
I would like to take this opportunity to sincerely say “Thank you for the excellent services you provided”
Moving your entire household is not a pleasant task, but thanks to your two employees, Conen Pachino and Simon Labor, the moving experience was made much more pleasant than it would otherwise have been.
These two employees were courteous, hard working dedicated to the task without a doubt they are a credit to your company and their profession. should the opportunity present itself I would not hesitate in giving my heartiest recommendation to any and all of your excellent professional services.
Now a days everyone is very quick to complain, but very few are willing to take some time off to make a positive remark about something good, much less to put in writing.
This is just a short note to inform you how happy I was with the excellent service of your company … I mean before the moving was done, during the day of the packaging and the move itself, and all the follow up service that you personally got involved in.
Moving from the West Coast to the West, especially in our case, a residential and a commercial move, all in one, was not an easy task. During the day of the move your employees made this
experience fun and were a great group to watch how they worked.
They were careful, they were cordial, they were constantly volunteering to help in whatever was necessary but above all, they were full of life. Your company clearly does a great job in selecting and training your employees. Mr. Yohai, the manager that was assigned to oversee our move, was special though. He knew how to manage the rest of the crew impeccable well. It was amazing to watch them work and their stimulating spirit was so contagious, that for the first time in my life, I was moving a whole house and my office included, with the sound of music in the background. If you ever need references about your company, please feel free to use this letter or myself as a reference to prove how economical and efficient your company was.
Please receive my gratitude and extend it to all the workers involved in my move. I think it’s important to recognize good work and motivate them to know that occasionally, clients do get out of their way to acknowledge something that is good. But in you case,
you were superb.
To whom it may concern,
I wanted to let your company know that the two gentlemen, Yoav-T and Sharon, who did my packing and loading last month or their trip to last month for their trip to New Orleans could not have been nicer or more efficient. Every item came through in fine condition! Ram in the office was also the best, gave me clear information and explanations. Your company is fortunate to have them as employees.
Our moving day, August 4, 1997, Came so quickly that we really weren’t as prepared as we should have been. My husband had been in the hospital for 10 days 1 week prior to the “Big Day,” and I suppose that is why I just wasn’t organized as well as I should have been.
Promptly, as pre-planned, your Big Red Trucks arrived and I said to myself “Oh No!”
But, not to worry, Gorren Shlomo, project manager, made everything go smoothly, his helpfulness and wonderful attitude in every aspect of the move made the day something to remember happily. His whole crew was also very helpful-nothing was too large and heavy or to small to be handled very carefully.
Before the day was over, we gave business cards to two of our friends who stopped by to observe the action, they also have moves coming up, and they were also impressed.
This was a temporary move, and we are moving to our new home in November. I hope I’m more prepared with the last minute items, but if i’m not, I don’t have a doubt in my mind that Gonen and his crew (if we are so lucky again!) can handle everything with ease.
Thanking you all again,
Mr. & Mrs. Michael C. Folsom
Dear Mr. Katalan,
My wife and I would like to thank you and your organization for a very efficient and professional move on July 1 of this year.
Everything from the estimate by Mr. Sam Caro to the actual move by Yoav T. and Yoav, was conducted with utmost courtesy and expediency. Mr. Caro completed his estimate immediately and on the spot for Mrs. Cuisick.
The two Yoavs placed and moved furniture to my third floor apartment until i was satisfied, all with quiet patience and courtesy.
We plan to move to our new permanent home in Northern California, near Sacramento later this year. And, you may be assumed you will recieve the call to move us.
Please give three gentlemen involved in our move a copy of this letter, so they know I think them as well. Thank you again.
James C. Cuisick
Recently, 10 days ago on Saturday July 5, 1997 my husband Martin and I (Heather) hired your company to help us move to our new apartment in Valencia. the movers (two men & a truck) were scheduled to arrive at our previous residence at 8:00am. I am pleased to inform you that they arrived promptly at eight o’clock. Further more, the gentlemen were extremely professional, friendly, and fast. They handled all of our furniture with great care, especially the piano which was my main concern and they even delivered all of my fragile plants with personal care. Unfortunately, I do not have the business card with me that has the names of the two men that helped us, however it would be kind of you to please find out the names of the two that were assigned to our move and pass this information on to them. From the start, you were extremely helpful to me on the telephone and to the finish, they were extremely helpful with our move. It made everything so much easier and my husband and I were greatly relieved that we chose Northstar over any of the others. The professionalism and friendly customer service that we received from all of you was far more important to us than the rates, which were also great. Because of our gratitude in your company and its service, I am referring you to someone who is in need of a mover, and in the future, I will continue to refer your company as well as choose you again when it is time again for us to move. In all, I would like to express a big huge THANK YOU on behalf of my husband and myself. Please tell the two gentlemen that helped us how thankful we were to them.
I wish you company the best in business. Thank you again.
My wife and I would like to thank you and NorthStar moving for our recently completed successful and stress-free move.
Our experience with NorthStar met our high expectations. Since a colleague of mine recommended you, we were already expecting superior service from you. We were not disappointed!
The positive impressions started when Sammy came to give us an estimate. He was very professional and courteous. The effort displayed by Joe, Alon, Dan and you during the loading and unloading of the moving van on June 20, 1997 was outstanding. all of you were careful, but fast and took pains to protect our home and its contents. I was particularly impressed with the skill that all of you displayed while moving the heavy piano into our new home.
We appreciated your service and would have no hesitation in recommending NorthStar Moving to our friends.
Ravi V. Patel
It is with great pleasure that I write this letter regarding your assistance on our recent move. Although short in distance, our moving requirements were. I am sure, as demanding as they get. Heavy furniture, challenging portals, hoisting, boosting, passing, and packaging: your crew did it all. Our belongings were delivered, as promised, in the condition they left. And, to top it off, you accomplished this feat with minimal direction, on time and on budget, while I was stuck at work all day and Angela juggled our young daughter’s schedule as well as all of the last minute packing. I want to thank you and crew for all of your help.
I would also like to mention that Sammy, our estimator was meticulous and accurate. Accuracy can only be measured with comparable estimates, which we obtained, and we felt confident the quoted price was fair. Angela would also like me to mention Ram, who coordinated the move, and in her words, was “impressive.”
I know everyone’s move is different. Still, I will not hesitate to recommend your company to any of my friends or colleagues who are in the market for a professional, quality, moving service.
With respect and appreciation,
I wanted to thank you and Gonen Shlomo for making my moving experience one of the easiest and most pleasant I have ever had.
First, when no one else would help me because of the small size of my order –moving a bed, small desk, and night table from Malibu to Santa Barbara– you not only arranged for a timely delivery but at an extremely reasonable price.
Secondly, Gonen’s punctuality, wonderful attitude and helpfulness in every aspect of the move made the day something to remember happily rather than to regret. All the articles of furniture were handled with care and not a scratch on them!
And last but not least, if you ever need a reference or recommendation from me, I would be happy to provide one. It is so rare to find a company and staff that takes the idea of their work as “service” and “support” seriously. I will certainly use your company again the next time i require a move.
Thank you very much.
Ann E. Kronen
Dear Mr. Katalan,
The purpose of this letter is to congratulate you, your moving company, and the wonderful employees we had the privilege of working with during our recent move from Studio City to Coto de Caza. I have moved all over the United States over a period of 25 years, and your company by far is the most outstanding company I have worked with. I want to take this opportunity to thank you and the individuals listed below for the professional and delightful service we received on the coordination, packing, loading and unloading of our property to our new home. From the beginning when Sammy came to give me an estimate, I know your company was the one I would select. Sammy stayed and completed the appraisal, left me the bid and was quite pleasant during the entire time. This is a procedure I hope continues with your organization. i was quite impressed that I received the bid not only on the same day, but on the spot.
I am asking you to pass this letter on to your management on the West Coast and on the East Coast. I think all of you deserve recognition for the superb service rendered in our move. I have already passed your name on to several individuals that will move within this year. I hope you will be able to duplicate the superior service to them.